Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.4
feedback
823
chart
#283
All reviews
Review RSS Feed
Dec. 12, 2025
They have a great support team, and the products I linked to my store are of good quality.
Dec. 12, 2025
Dear Zendrop Support Team, I am writing regarding an order that is extremely overdue. The customer should have already received their package by now, and unfortunately, they have filed a formal complaint via email due to not receiving it. As you know, for anyone working with dropshipping, chargebacks are one of the biggest risks we face, and delays like this put my business in a very difficult position. Please, I kindly ask that you ship this order immediately. Send whatever stock, model, or substitute you may have available – but I urgently need this order dispatched without any further delay. I must also be honest about my overall experience with Zendrop so far. In the few orders I have placed: Products were often out of stock, Prices were outdated, Linked products did not accept bundles, These issues have made my experience with Zendrop frustrating and disappointing, and unfortunately this affects my customers directly. I would appreciate your swift assistance and a prompt update regarding this order. Thank you for your attention. Mário Costa Fratta Team
Thank you for bringing this to our attention, Mário. We’re very sorry for the delays and the issues you’ve experienced with stock, pricing, and product linking. We understand how urgent this situation is and the impact it has on your business. We’ll reach out as soon as we can to assist you and get this resolved promptly.
Dec. 9, 2025
they make up policies as they please so that they don't refund you when their packages take over a month to be delivered, if you're lucky.
We’re very sorry to hear about your experience and understand your frustration with delayed deliveries and refund concerns. We’ll reach out as soon as possible to review your situation and provide the support you need.
Dec. 4, 2025
If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.
We’re really sorry to hear about this experience and understand how frustrating unexpected charges can be. We’ll reach out as soon as we can to look into this and help resolve it for you.
Dec. 3, 2025
Thank you so much for the five stars! We truly appreciate your support, and we're always here to assist you whenever you need anything.
Dec. 1, 2025
I had issues with my first order and sent in a request to resolve it. Nyka responded in time. As soon as I clarified the issue, she was on it and had it solved in 5 minutes.
Thank you for the kind feedback! We’re glad Nyka could help make your experience a positive one. We’re grateful to have you in the Zendrop community and wish you ongoing success.
Dec. 1, 2025
My client ordered on Nov 14th and stil hasnt received the order.
We’re really sorry to hear your client still hasn’t received their order - we understand how stressful that is for you and your customer. We’ll reach out as soon as we can to look into this and help get it resolved.
Nov. 29, 2025
the sale was a test order, it was just to make sure ever ything was linked correctly.
Thank you for letting us know! We’re glad to hear everything is linked correctly. Remember, our team is always here if you need any assistance or have further questions.
Nov. 28, 2025
Everything is fine
Thank you so much for your feedback - we truly appreciate it! Please know that we're always here to help, so if you ever need anything or have any questions at all, don’t hesitate to reach out. We're always happy to assist you.
Nov. 28, 2025
Thank you so much for the five stars! We truly appreciate your support, and we're always here to assist you whenever you need anything.
Nov. 28, 2025
They changed their plan on me, there used to be an option to pay as you sell but not anymore
We’re sorry to hear about the change in plans - we understand how frustrating that can be, especially when you were expecting a different option. We’ll reach out soon to go over this with you and see how we can help.
Nov. 23, 2025
Unreliable and they randomly raise their prices while refusing to offer refunds for products they have not delivered to the customer.
We sincerely apologize for your disappointing experience. This is not the level of service we aim to provide. Our team will reach out to you shortly to gather more details and assist in resolving the issue.
Nov. 22, 2025
Great
Store
My Store
Using app
3 months
Thank you for your review. We are glad to hear that you feel our platform is great, this is exactly what we strive for. We wish you continued success.
Nov. 21, 2025
Thank you for the 5-star review. We'd love to hear more about your experience with Zendrop. If there's anything specific you'd like to share or if you need any assistance, please feel free to reach out to our support team. We're here to help you succeed!
Nov. 20, 2025
Mariane's support was brilliant and patient.
Store
My Store
Using app
About 1 year
Thank you for the review. We are happy to hear that our support team especially Mariane was able to sort you out. We wish you all the best for your store and sales!
Nov. 18, 2025
We’re truly sorry about your disappointing experience. This isn’t the standard we aim to deliver. Our team will contact you shortly to learn more about the issue and help resolve it.
Nov. 13, 2025
I'm very pleased to say that Easy4LifeSolutions got a lot of support from the support team on ZenDrop! Always very helpful, kind, looking for Solutions. They also listen to suggestions from shop owners who are dedicated to test the product themselves before launching it at their own shop. Overall, improvement is always a goal, service is very good at the moment! Our Solutions Team
Thank you for your wonderful review, we truly appreciate your support and are glad to hear that our team has been so helpful and solution-focused!
Nov. 11, 2025
Amazing customer service as usual, so fast and helpful! Thanks Nina
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Nina. We're always here to provide support whenever you need it.
Nov. 7, 2025
helps everytime and gets the situation done every time great company love this app thank you , any issues dont worry they will take care of you
Thank you for your feedback! We really appreciate your kind words. We’re glad to hear that our team has been able to help and resolve any issues promptly. It means a lot to us that you enjoy using our app, we’re always here to take care of you whenever you need assistance.
Nov. 6, 2025
Ikke lett å finne eksakt det produkt en ønsker. Med litt innsats går det tålelig greit å finne svar på ting som dukker opp, som for eksempel at forespørsel om å fullføre ordre ble avvist