Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,138
chart
#186
All reviews
Review RSS Feed
March 4, 2026
5 stars! This app is exactly what JDKitchen needed. The interface is clean, and the automated tracking page looks professional on my store. A must-have for anyone looking to reduce customer support emails!
Thanks so much, John! We truly appreciate you taking the time to share this. It means a lot to hear that the app is helping JDKitchen and making things smoother on your store. Wishing you continued success and growth we’re excited to be part of your journey!
March 3, 2026
Shopify support was very helpful! They made clear solutions to alot of the issues I was having.
Thank you so much for your kind feedback! We’re really glad to hear that Shopify support was able to provide clear solutions and help resolve the issues you were experiencing. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!
March 3, 2026
I have been working with Zendrop for nearly two years, and throughout this time I have encountered various technical and operational challenges related to sourcing, store management, and ensuring safe, high-quality delivery to my customers. Each time a concern arose, I contacted the Zendrop Team and consistently received prompt responses, clear explanations, and practical solutions. These many communication exchanges were not only helpful in resolving issues, but also became valuable learning opportunities that helped me grow from zero experience to operating a fully functional and structured store today. Product quality and fulfillment reliability are extremely important to me. The team always took my concerns seriously and followed through to ensure safe delivery and high standards until the product reached the customer. Today, Zendrop represents 99% of my sourcing platform, and I operate with confidence thanks to their professionalism and support. I sincerely thank every member of the Zendrop Team for their dedication and reliability.
Thank you so much for your continued trust and for sharing such thoughtful feedback. We truly appreciate your kind words and are honored to have supported you throughout your journey. Please know that we’re always here to assist you whenever you need us. Your success remains our priority, and we look forward to continuing to support your growth. -Darlene, Zendrop
March 3, 2026
Raheel has been incredibly helpful and has communicated to me very well. I really appreciate his help in being a middle man between my supplier and me. He is quick to handle any requests I have!
Thank you so much for sharing this wonderful feedback!🌟 We’re thrilled to hear that Raheel has been incredibly helpful and communicative throughout your experience. It truly means a lot to know that his support—especially in coordinating between you and your supplier—has made things smoother for you. We’ll be sure to pass along your kind words to him. If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
March 2, 2026
They charged me $49 USD even though I didn't use it, never linked any products, didn't sell anything, I only installed it on January 28th and uninstalled it on February 1st. Again, I never used it and they still charged me. It's a rip-off. I want a refund, as it's not fair that I'm being charged for the $49 Plus plan that I didn't choose.
Hi Daniel! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
March 1, 2026
Products take forever to ship out. There is no support, and customers report poor quality. There is an issue with almost every order. Would not recommend these guys.
Hi Kate, Thank you for taking the time to share your feedback. I’m truly sorry to hear that you had a frustrating experience with your order and with support - that’s never the experience we want for you. I personally reviewed your account and was only able to locate an order from December of last year, and I don’t see any recent support conversations tied to your email. I’ve reached out to you directly via email so I can better understand what may have happened and work with you to make this right. Please know that our support team is available Monday through Friday, 9 AM to 5 PM EST, and we genuinely take concerns like yours seriously. We would really appreciate the opportunity to turn this experience around for you. — Darlene, Zendrop Customer Experience
Feb. 28, 2026
I’ve had a great experience using **Zendrop** for my eCommerce store. The platform is easy to use, order fulfillment is smooth, and it saves me a lot of time. Support is responsive, and overall it’s a reliable solution for serious dropshipping businesses.
Thank you so much for your feedback, Rimsha!! We really appreciate you taking the time to share your experience. It’s great to hear that Zendrop has made running your eCommerce store easier, with smooth order fulfillment and responsive support. We’re glad the platform is helping you save time and providing a reliable solution for your dropshipping business. We’re always here to assist you whenever you need support! -Darlene, Zendrop
Feb. 27, 2026
I have been very satisfied with Zendrop. Products, training, and customer service are outstanding. Recently, I asked whether a product includes an additional item as they claim. I got confirmation that the product really includes it, so there was no need to add a similar extra product to a bundle.
Thank you so much for sharing your experience! We truly appreciate your kind words and feedback. We’re glad to hear that Zendrop’s products, training, and customer service have met your expectations. It’s great that you were able to confirm the product details and avoid adding unnecessary extras - that’s exactly the kind of clarity we aim to provide. Please remember, we’re always here to assist you whenever you need support. -Darlene, Zendrop
Feb. 26, 2026
As someone who’s just getting started with dropshipping, Zendrop has been very easy to navigate. Adding products to my store was simple and straightforward, and the platform feels beginner-friendly without being overwhelming.I haven’t placed a large number of orders yet, but the setup process, product importing, and overall layout have made launching my store much smoother than I expected. It’s been a solid experience so far and gives me confidence as I continue growing. Excited to keep building with Zendrop!
Thank you so much for sharing your experience! We truly appreciate you taking the time to leave such thoughtful feedback. It’s wonderful to hear that Zendrop has been easy to navigate and that the setup and product importing process made launching your store smoother than expected. We’re especially glad the platform feels beginner-friendly while still giving you the confidence to grow. We’re excited for you as you continue building your business, and please don’t hesitate to reach out anytime - we’re always here to support you every step of the way! -Darlene, Zendrop
Feb. 26, 2026
Zendrop customer service has really been phenomenal! Every time I have had to contact them I’ve always received a quick response and they exceeded my expectations by answering all my questions and show so much concern about my issues I was having in my Shopify store, and even made me feel even more special with a follow up phone call from Darlene, checking to see if the issues I was having was resolved, or if they needed to continue to help me with it after I did not respond to them via email. You all are so reliable and so helpful and I appreciate you so very much for your help and your quick . If I could rate you beyond five stars, I would give you all 100+ that’s just how amazing you all are! thanks for your help again, and I know I can depend on your help in the future without a doubt. God bless you.
Thank you so much for sharing such an amazing review! We truly appreciate your kind words and the time you took to highlight your experience. It’s wonderful to hear that our customer service has been reliable, responsive, and genuinely helpful. Follow-ups like hers are exactly what we strive for - making sure every issue is resolved and that you feel supported along the way. Your trust and encouragement mean a lot to us, and we’re always here whenever you need assistance. Thank you again for your thoughtful feedback, and God bless you, too! -Darlene, Zendrop
Feb. 24, 2026
The store setup process was quick and easy and adding products to it was seamless. The checkout process and order fulfillment using Zendrop went smoothly for my 1st customer.
Thank you so much for sharing your experience! We truly appreciate your feedback. We’re glad to hear that the store setup was quick and seamless, and that your first checkout and order fulfillment went smoothly - that’s such an exciting milestone! Please don’t hesitate to reach out anytime you need assistance. We’re always here and happy to support you as you continue growing your store! -Darlene, Zendrop Customer Experience Team
Feb. 24, 2026
"Five stars! Zendrop has made my transition into Shopify so easy. The support team is amazing—they give straight answers to all my questions and never leave me hanging. I’m already seeing success and feel so blessed to have found this platform. Highly recommend for any new entrepreneur!"
Thank you so much for the five-star review! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that your transition into Shopify has been smooth and that our support team has been able to provide clear and dependable assistance. Your success means a lot to us. Please don’t hesitate to reach out anytime - we’re always here and happy to assist you! -Darlene, Zendrop Customer Experience Team
Feb. 24, 2026
Very reliable and helpful communication. It was a pleasure speaking with Darlene. Thank you, Zendrop.
Thank you so much for your kind words - I truly appreciate you taking the time to share your experience. It was a pleasure speaking with you as well, and I’m really glad I could assist. If you ever need anything at all, please don’t hesitate to reach out. I’m always here and happy to help. – Darlene, Zendrop Customer Experience
Feb. 23, 2026
This review is specifically for Zendrop’s customer support. As a new dropshipper, I was exploring different products, apps, and workflows, and during that process I ran into a payment-related issue while trying Zendrop. What stood out to me the most was how professionally and patiently the support team handled everything. The entire experience felt smooth, respectful, and genuinely supportive. Every concern was addressed with clarity, and the guidance I received made the whole situation much easier to understand and resolve. A special thanks to Tessa and Jobelle for their assistance — their polite communication, quick responses, and willingness to help truly made a difference. It’s rare to come across such well-managed and customer-focused support. Highly appreciate the effort and the positive experience.
Using app
8 days
Total reviews
1
Average rating
5.0
Thank you so much for this incredibly thoughtful review - we truly appreciate you taking the time to share your experience! It means a lot to hear that our support team was able to make your journey as a new dropshipper smoother and more manageable. We’re especially glad that Tessa (our bot) and Jobelle were able to provide clear guidance, quick responses, and the kind of respectful, supportive assistance that made a real difference for you. Your kind words motivate us to keep delivering the best support possible. Please remember, we’re always here whenever you need assistance - we’re happy to help every step of the way! -Darlene, Zendrop Customer Experience
Feb. 20, 2026
Regardless of the difference between our time zones, I still appreciated the level of promptness and acknowledgement with back-and-forth correspondences to ensure the fulfilment team can proceed to resolve and complete in prep for shipment. My initial queries were quite technical with regards to how Zendrop works and I was surprised to the promptness in the responses containing detailed steps to follow. The information helped me understand the back admin better with the linked products.
Thank you so much for your kind review, we truly appreciate it! We’re glad our team could provide prompt, detailed support to help you move forward confidently. Wishing you continued success, and we’re always here if you need us! -Shiza, Zendrop
Feb. 20, 2026
worked pretty easily
Thank you for your review, glad to hear it worked pretty easily that’s exactly what we aim for! Thanks again for sharing your experience, and we wish you continued success. -Shiza, Zendrop
Feb. 19, 2026
As a new user of Zendrop I had an issue that needed to be resolved. After sending screenshots and other information, I was pleasantly surprised to receive a phone call from Darlene. Surprised because I live in Australia. Darlene resolved the issue in a professional and friendly manner. She also assisted me with further information to assist me. I was very happy with the Zendrop support.
Thank you so much for sharing your experience - we truly appreciate your kind words! We're glad to hear that the issue was resolved smoothly and that you felt supported throughout the process. It’s great to know you were happy with the assistance I provided, and please remember that we’re always here whenever you need help. Don’t hesitate to reach out anytime - we’re happy to support you on your Zendrop journey! -Darlene, Zendrop
Feb. 19, 2026
Zendrop has been a game changer for my store. The product sourcing is simple, shipping is much faster than most suppliers, and the platform is very easy to use. It definitely helped me run my business more professionally. Highly recommend for anyone doing dropshipping
Thank you so much for the amazing feedback! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that Zendrop has been a game-changer for your store and that you’re finding the sourcing process, shipping speed, and platform ease of use helpful for running your business more professionally. We’re always here to support you, so please don’t hesitate to reach out anytime you need assistance. Wishing you continued success in your dro -Darlene, Zendrop