Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,332
chart
#38
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Dec. 20, 2024
I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop!
Dec. 20, 2024
I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !
Store
My Store
Using app
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Dec. 19, 2024
Excelente aplicación de venta, buenos productos, muy buen soporte técnico y atención, los recomiendo
Dec. 19, 2024
I cannot praise Zenrop enough for their outstanding service, but the true star of my experience was their incredible agent, Liezel. From the moment I reached out for assistance, Liezel went above and beyond to ensure my issue was resolved promptly and with genuine care. Her communication skills are unparalleled—she listened attentively, asked the right questions, and explained everything with clarity and patience. Not once did I feel rushed or undervalued as a customer. Liezel’s professionalism was complemented by her warm and empathetic demeanor, which made the entire interaction a pleasure. What truly stood out was her proactive approach. Liezel didn’t just solve my issue; she provided thoughtful suggestions and personalized solutions that exceeded my expectations. It’s rare to find someone so dedicated to delivering a seamless customer experience, and Zenrop is lucky to have her on their team. If you’re considering Zenrop, know that not only is their service exceptional, but their commitment to customer satisfaction—exemplified by Liezel—makes them a cut above the rest. Thank you, Liezel, for turning what could have been a stressful situation into a fantastic experience! Zenrop has earned a loyal customer for life.
Dec. 18, 2024
Zendrop has been very helpful
Thank you for sharing! We're glad to hear that Zendrop has been helpful to you. If you need anything else, feel free to reach out!
Dec. 18, 2024
The integration with Shopify is reliable and easy. Customer service is top-notch with super prompt responses. I do wish they had more on-trend variety of products, though.
Thank you for your feedback! We're glad to hear that the Shopify integration is working smoothly for you and that you've had great experiences with customer service. We appreciate your suggestion about having more on-trend product variety—it's valuable feedback that helps us improve.
Dec. 17, 2024
I just wanted to share how thankful I am of Shiza. I goof up and selected AI to build a store, not knowing that it would create a brand new store. Turns out the username and password was lost before I was able to write it down, so I could not access the newly created account to remove it from my Zendrop account. Shiza helped in removing the unwanted store and connect me to my store. Thanks Shiza for handling my mix-up quickly and professionally.
Store
My Store
Using app
10 minutes
Thank you for sharing your experience! We're so glad to hear that Shiza was able to quickly and professionally resolve your issue. It's great to know that you could get back to your store without any hassle. We truly appreciate your feedback and Shiza's excellent support!
Dec. 16, 2024
Agent Shiza was very helpful in providing me with tracking information about my customer order. Thanks for your quick response and guidance.
Thank you for your feedback! We're thrilled to hear that Shiza was able to assist you with tracking information and provide quick, helpful guidance. We appreciate your kind words!
Dec. 16, 2024
top service Thank u Khubaib for the fast respons
Thank you for your feedback! We're glad to hear that Khubaib provided fast and excellent service. We truly appreciate your recognition!
Dec. 16, 2024
Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!). What I love most is how simple it is to connect with my store. It’s saved me so much time and stress—seriously, I couldn’t imagine running my business without Zendrop!
Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease of use, fast shipping, and customer support have made a positive impact on your dropshipping experience. We’re so glad to be a part of your success, and we look forward to continuing to support you!
Dec. 16, 2024
Mostly worked good except for payment. They billed us for more product than we had used and have not been very helpful in this regard.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Dec. 15, 2024
Easy to use however; This isnt a free supplier website, it is based of the amount of products listed onto your store. Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store. This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Dec. 15, 2024
I going to write very honest review no BS and will keep it very simple. pros. They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though customer service is great very helpful people mostly try to help. Cons Horrible shipping selection, very bad packaging. even the product is great their package make things worse. again even if you find a good quality product shipping and delivery will ultimately ruin customer experience. Suggestions. Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling. Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail. Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Dec. 15, 2024
No la he explotado como quisiera todavía, pero la ayuda de el soporte técnico es espectacular.
Thank you for your feedback! We're glad to hear that you've had a great experience with our technical support so far. We’re confident that as you explore the platform more, it will continue to meet your needs. If you need any further assistance, we're here to help!
Dec. 13, 2024
Me gusta mucho esta aplicación, pero sobre todo el equipo de soporte que hay detrás, que nos ha ayudado en todo momento y han sido muy rápidos y eficaces a la hora de resolver los problemas. Muy contento con el servicio que ofrecen
Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying the application and that our support team has been able to assist you quickly and effectively. Your satisfaction is our priority, and we appreciate your kind words!
Dec. 11, 2024
Thank you for the help Jemima
We're glad Jemima could assist you. If you need anything else, don't hesitate to reach out!
Dec. 11, 2024
Khubaib boss man
Thank you for the great feedback! We're glad to hear Khubaib was able to help. We truly appreciate your review!
Dec. 11, 2024
Atención muy clara y ayudan de manera inmediata. solucionando todo muy rapido
Thank you for your feedback! We’re glad to hear that you received clear and quick assistance. We’re always here to help!
Dec. 11, 2024
I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!
Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent service!