All reviews

Rating Breakdown

  • 5
    82% (7,969 ratings)
  • 4
    14% (1,375 ratings)
  • 3
    2% (176 ratings)
  • 2
    0% (39 ratings)
  • 1
    1% (109 ratings)
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5 / 5 Share

Aug. 15, 2024

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

I had issue with linking my store and product, the agent Juan was very professional and helped me solve the problem in less than few minutes

Store

My Store

Using app

About 19 hours

5 / 5 Share

Aug. 15, 2024

Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I had an excellent experience with customer service recently. Jobelle was incredibly helpful in resolving an issue with the fulfillment of my orders. I was initially worried that the problem might be complex, but it turned out to be a simple fix, thanks to her quick and efficient support. I highly recommend their support services!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Nyka was a great help and assisted with my first order. I left the chat without any questions. The website and order section was easy to follow once she pointed out what I needed to do. Thanks again!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Zendrop also offers great support whenever i have any kinds of questions.

Store

Revaria

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Very helpful and fast response

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Excellent customer service! The app is superb and interactive.

Store

Labbiy

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I'm amazed! I didn't expect an app like this to exist. The customer service is superb. A big thanks to Juan for helping me every step of the way and answering all my queries directly and to the point!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Very good customer service, instantly responds and extremely helpful. Would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Excellent customer service. Prompt response and feedback. If a product is out of stock, they reach to you to inform you of next available product. I will definitely recommend Zendrop to everyone. Thank you Zendrop!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Being new to the industry I have to say that the folks at Zendrop are very efficient and knowledgeable. They get back to you fast and always with a fantastic attitude, much appreciated

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I’m very happy with the service and excited to move forward

Store

My Store

Using app

About 18 hours

5 / 5 Share

Aug. 13, 2024

My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Thank you for response

Store

DYTKNC

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

great service with a really helpfull support team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Jemima was incredibly helpful in linking products and answering additional questions. Excellent support!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

This is a professional platform that truly stands out with its exceptional customer service. Every interaction is met with prompt, courteous, and knowledgeable support.

Store

ShineOn

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

support was quick to respond and helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0