Zendrop: AI Dropshipping & POD
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Received quick service and resolution from the support team. They were very polite and very responsive.
Quick and polite is exactly the kind of experience we want every merchant to have! So glad our support team hit the mark for you. We're always here when you need us! - The Zendrop Team
I recently used Zendrop’s support chat to fix an issue connecting my Shopify store, and the experience was really smooth. The team was friendly, quick to respond, and walked me through everything step by step. Really appreciate their help great service overall!
Thank you so much for your kind words! We're really glad to hear that you had a smooth experience and that our team could assist you effectively. Your feedback means a lot to us. Wishing you continued success with your store!
quick and effortless
Quick and effortless is exactly what we aim for! Love seeing that reflected in your experience. Thanks for taking the time to share, and welcome to Zendrop! - The Zendrop Team
I had an issue with an order that was delivered to the wrong address due to a courier mistake, even though the customer had entered the correct details. It took some back and forth to resolve, but Juan from customer support was extremely helpful throughout the process. He took the time to understand the situation, liaised with the internal team, and helped get a refund approved. Really appreciate his support and responsiveness in getting this sorted!!!
Thank you so much for your kind words! We're really glad Juan was able to support you and get everything sorted out. We truly appreciate your patience throughout the process. Wishing you continued success, and we look forward to serving you again! -Zendrop
its an amazing portal to have great products for the dropship business. Just a suggestion can you also add the tab that would show the fast moving product that I have added in my product list.
Happy to hear you're enjoying the product catalog! Your suggestion about a tab to highlight fast-moving products from your own list is a really smart idea — that kind of insight could make product management so much easier. We appreciate you sharing it! – The Zendrop Team
Zendro was able to resolve the issue with me. Their customer service is great. The customer service personnel were knowledgeable and had patience, taking me through each stage of the problem till the end. I am grateful for their support
Hi Mark! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
super
That five-star energy from North Macedonia made us smile! We're really glad to have you with us, ADISA. - The Zendrop Team
We had an excellent experience working with Zendrop Support while preparing a product launch for Trusted Best Sellers™. Ms. Nyka and the Zendrop team provided both prompt and highly professional assistance across multiple inquiries, including detailed product specifications, fiber composition, sizing clarification, and shipping timelines. What stood out most was their commitment to accuracy— they proactively coordinated with their overseas team to obtain precise measurements and material details, ensuring we could confidently present our product to customers. They also followed up consistently, prioritized our requests, and clearly understood the importance of compliance and customer satisfaction in our business. Zendrop's communication was courteous, thorough, and solution-oriented from start to finish. Zendrop's support played a key role in helping us finalize our product listing with confidence. Thank you Zendrop!
Hi there, Thank you so much for sharing your experience! We truly appreciate your kind words and are thrilled to hear that Nyka and the Zendrop team were able to provide prompt, professional, and thorough support throughout your product launch. We’re always here to assist you and ensure your store succeeds, and your feedback motivates us to keep delivering the best possible service. -Darlene, Zendrop
Thank you so much for the 5-star rating! We truly appreciate your support and are always here to assist you whenever you need us. -Zendrop
The support team was very kind and provided clear explanations. It was a great help for me.
Thank you for your kind feedback! We're glad our support team could help and provide clear guidance. Wishing you continued success, we’re always here for you!
I just started with the Zendop app this month and I must say I would have not been able to get my store up and running without it! The personal attention that is given to help you achieve your goals is so professional and well thought out. The AI service is a plus! It gave me the peace of mind I needed. It was as if I had my own personal assistant standing there in my office. So much knowledge and great amount of patience to teach you exactly what you need to know, how to do it, and explain what the results would be. I am very grateful for this app it has taught me so much in such a short amount of time, but more importantly it offers a great and reliable service. I recommend Zendrop to every online startup business that is in need of a quality drop shipping service.
Thank you so much for your wonderful review! We're truly delighted to hear that Zendrop has made such a positive impact on your journey as a new store owner. It's amazing to know that our platform and AI service felt like having a personal assistant by your side — that's exactly the experience we strive to create! Your kind recommendation means the world to us, and we're so proud to support startup businesses like yours. Wishing you continued success, and we're always here whenever you need us! -Zendrop
Thank you so much for your 5-star rating, Dazzle Designs! We truly appreciate your support. It means a lot to our team and motivates us to keep improving. If there's ever anything we can help you with, please don't hesitate to reach out. Wishing you great success with your store!
I am very happy with the service i have received from staff on getting me started. I am a start-up with no experience in e-commerce, but the support has made the process much easier for me :)
Starting a store with no prior e-commerce experience takes real courage, and we love being part of that journey! Knowing the support team helped make things click for you is exactly what we work hard to deliver. Welcome to Zendrop, SouthCoast Lifestyle Store! - The Zendrop Team
The easiest product I’ve used for this journey!
That's so great to hear! We love being part of your journey. Thank you for the kind words and for choosing Zendrop — we're always here to support you every step of the way! - The Zendrop Team
Super helpful. Although I actually had to go a human in Shopify to fix the problem. The AI bot works well.
Glad the AI bot could help point you in the right direction, and glad the Shopify team was able to get you the rest of the way. Thanks for sticking with it! - The Zendrop Team
Easy and quick to set up. Awesome now I'm waiting to see how selling goes. so excited
Love the excitement! A quick setup is a good place to start, and we are rooting for those first sales. Best of luck, Komezabiz. - The Zendrop Team
Thank you for your 5-star review! We truly appreciate your support and are glad you had a great experience. We wish you continued success and look forward to supporting you in the future.
good but litte expensive
Thanks for your feedback! We offer a Usage-Based Billing plan, if you’re interested, feel free to reach out to [email protected] to learn more. Wishing you continued success!
Great app with excellent customer support! I've been using Zendrop for my pet accessories store and it's been a fantastic dropshipping solution. The product selection is solid, the interface is easy to navigate, and the integration with Shopify works seamlessly. What really impressed me was their customer support. I had a billing question about their usage-based pricing (I wasn't familiar with how it worked), and Juan from their support team was incredibly helpful and responsive. They took the time to explain everything clearly and worked with me to resolve the issue quickly and fairly. The usage-based billing is actually quite flexible once you understand it - you only pay for what you use, which is perfect for growing stores like mine. Just make sure to keep an eye on your linked product count! Overall, highly recommend Zendrop for anyone looking for a reliable dropshipping app with top-notch support. Thanks to the team for making my experience so positive!
Thanks so much for your kind words! We’re thrilled to hear that Zendrop has been a reliable solution for your store and that our team could help make the experience smooth. We appreciate your support and wish you continued success with your business!
Zendrop staff did an amazing job! They were prompt and answered my questions. All the issues were resolved!
Thank you so much for your kind feedback! We’re thrilled to hear that our team was prompt and able to resolve all your concerns. We truly appreciate your support, and please know that we’re always here to assist you whenever you need help!
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