All reviews

Rating Breakdown

  • 5
    70% (798 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (87 ratings)

Reviews with Text

  • 94% (927)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2025

I was having difficulties with product sourcing, but I received help, and they kept in touch with me for several days to find a solution. Even though it was my first time using Zendrop, I was able to send products to Shopify without much difficulty. It was an incredible experience for me.

Store

My Store

Using app

6 days

5 / 5 Share

Sept. 3, 2025

Zendrop customer support is so good, they help me with my important issues and they did it fast and good. My first agent was "Jobelle" great agent!! Asmaba.com

Store

Asmaba

Using app

25 days

5 / 5 Share

Sept. 2, 2025

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 25, 2025

Uvek brz odgovor i prava informacija. Jako sam zadovoljan saradnjom sa njima.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

I want to thank Jobelle from Zendrop for the excellent support and patience in helping me fix a shipping issue in my store. She guided me step by step with clear instructions, and now everything works perfectly. Very professional, kind, and truly cares about customer satisfaction. Thank you, Jobelle, you did a great job!

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We truly appreciate you highlighting the excellent support from Jobelle, it’s wonderful to hear how her patience and guidance helped resolve your issue. Feedback like this means a lot, and we’re grateful for your support!

5 / 5 Share

Aug. 18, 2025

They are really very helpful in every way, I am lucky to work with them, I would like to thank the entire Zendrop team from here.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We truly appreciate your gratitude and are glad to know you feel supported by the our team. It means a lot to us!

5 / 5 Share

Aug. 13, 2025

The support team, made up of both AI agents AND real, live persons (!), is absolutely fantastic! There is almost no delay at all in their responses to whatever your problem may be, and they dig in thoroughly to fix it for you. They also check back in with you afterwards, just to see how you are! No other "support" team or member has done that for me before. I cannot thank them enough for helping solve the multiple problems I was having.

Store

NetteStuff

Using app

8 days

5 / 5 Share

Aug. 13, 2025

It’s rare to find a company that truly prioritizes its customers the way Zendrop does. The platform itself is easy to use, but it’s the exceptional support that makes all the difference.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Their customer care service is top-notch - Fast, available and patient. Thumbs up, Zendrop. I particularly appreciate Shawn for his time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such a positive experience with our Customer Success Team. I’ll be sure to share your kind words with Shawn, he’ll be delighted to know his time and support made a difference. We truly appreciate your trust and look forward to continuing to support you!

5 / 5 Share

Aug. 7, 2025

Outstanding Customer Support from Zendrop! I recently had to make a change to a customer order (#1095), and the support team—especially Nina—was incredibly helpful and efficient throughout the process. They not only understood my request quickly but also updated the product variants exactly as needed so the correct items could be sent to my customer. Their communication was clear, friendly, and professional. I felt supported the entire time and really appreciated their dedication to solving the issue. It’s great to work with a team that truly cares about their users' success. Thank you, Zendrop (and Nina in particular), for such excellent service. Highly recommended!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re so happy Nina could help you with your order change and make the process smooth for you. Your trust means a lot to us, and we’re excited to keep supporting your success!

5 / 5 Share

Nov. 25, 2025

un app consigliata il team pronto ad aiutare per qualsiasi problema prodotti eccellenti e tanto altro possibilità di creazione del bramd propio e tanto altro graie mille siete fantastici.

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. We’ve reached out to you via email to understand the issue better and work on a resolution together. Your feedback matters to us, and we want to make things right.

5 / 5 Share

July 24, 2025

Got all my questions answered by Shawn. He was very thorough, courteous, and understanding. Great first-time experience for me.

Store

My Store

Using app

--

5 / 5 Share

July 20, 2025

great support

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2025

Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2025

I’ve been working with a private dropshipping agent, who helps me source directly from 1688/factories, handles quality checks, and ships to Europe/USA within 7–10 days. They also support ERP integration with Shopify and offer all-in-one pricing (no hidden service fees). If you’re looking for more flexibility, better pricing, or faster fulfillment than what this platform offers, feel free to reach out QZ E-Commerce Company Whatsapp : +852 5980 6189

Store

My Store

Using app

--

5 / 5 Share

July 16, 2025

Customer services is extremely quick and very helpful. adding products is very seemless as well

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

Excellent. Top class. I am very impressed and satisfied with the service.

Store

My Store

Using app

--

5 / 5 Share

July 15, 2025

Chat with Shiza was very helpful. She is very accommodating and proactive. Zendrop service is awesome!

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

July 15, 2025

Using app

22 days

Total reviews

1

Average rating

5.0