All reviews

Rating Breakdown

  • 5
    83% (8,368 ratings)
  • 4
    14% (1,402 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (128 ratings)
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5 / 5 Share

Sept. 16, 2024

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!

5 / 5 Share

Sept. 16, 2024

I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your heartfelt feedback! We’re thrilled to hear about your positive experience with Mariane. Her professionalism and dedication to helping you are truly valued.

5 / 5 Share

Sept. 16, 2024

Good costumer support

Store

Dripzy

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that our support team was able to help you.

1 / 5 Share

Sept. 16, 2024

The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

4 / 5 Share

Sept. 16, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2024

The customer service is always ready to help you

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our support team was able to help you.

5 / 5 Share

Sept. 16, 2024

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad to hear that Mariane provided you with such professional and timely support. It's wonderful to know she made your day better!

5 / 5 Share

Sept. 16, 2024

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re thrilled to hear that you’re enjoying Zendrop and that Ian was able to assist you quickly.

5 / 5 Share

Sept. 16, 2024

quick replies

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad to hear you appreciate our quick replies.

5 / 5 Share

Sept. 16, 2024

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re truly glad to hear that our customer service has consistently met your needs and that our team has been responsive and supportive.

5 / 5 Share

Sept. 15, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 15, 2024

Fast y problem-solving support team

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re glad to hear you found our support team fast and effective at problem-solving.

5 / 5 Share

Sept. 15, 2024

Super friendly-to-beginners app, i got a free month once they knew that i am not financially ready to begin my drop-shipping journey! who else does that? Plus, the customer service staff is extremely professional with an almost-instant response, in my case her name was Mariane.

Store

LIGHTS

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear that you found our app friendly for beginners and appreciated the free month. It’s great to know Mariane provided you with professional and prompt support.

5 / 5 Share

Sept. 15, 2024

Zendrop help was so knowledgable! Super helpful and I was able to talk to a human within seconds!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're delighted to hear that you found our support knowledgeable and responsive. Connecting you with a real person quickly is always a priority for us.

5 / 5 Share

Sept. 15, 2024

I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Zendrop helped you find the right product and that Mariane provided such helpful support.

5 / 5 Share

Sept. 15, 2024

De var väldig häjlpsam

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We highly appreciate it.

5 / 5 Share

Sept. 15, 2024

great app especially the help center and the product sourcing

Store

clancoo

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear you find our app, help center, and product sourcing valuable. Your satisfaction is important to us!

4 / 5 Share

Sept. 15, 2024

Zendrop is a nice platform but my only complaint is that I had a few issues with my sample orders and shipping times. But the customer support is very helpful and helped me through out the whole thing

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience. We’re glad our customer support was able to assist you, and we appreciate your patience. We’re sorry to hear about the issues with sample orders and shipping times and will work on addressing these concerns. Your feedback helps us improve!

4 / 5 Share

Sept. 15, 2024

really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that both our Pro and free plans meet your needs for reliable sourcing and dropshipping, and that you trust us for quality assurance.

5 / 5 Share

Sept. 14, 2024

If you're looking for an unparalleled dropshipping experience that balances simplicity, The customer service is excellent, and they offer a wide collection of items. I would definitely recommend ...

Using app

9 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re delighted to hear that you appreciate our simplicity, excellent customer service, and diverse selection. Your recommendation means a lot to us!