All reviews

Rating Breakdown

  • 5
    83% (682 ratings)
  • 4
    7% (59 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (56 ratings)

Reviews with Text

  • 95% (776)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2024

Hi, I was helped by Jobelle Larga and she was able to answer all my questions and very quickly too. One important thing I need to say, zendrop service and shipping are both equally fast. Best regards, and good luck with your store.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

I've been using Zendrop for my e-commerce business and I'm thoroughly satisfied with the service. The platform is user-friendly, making order fulfillment and product sourcing a breeze. The customer support is always responsive and helpful. Thanks to Zendrop, my store, kiicity.com, has seen a significant improvement in efficiency and customer satisfaction. Highly recommend it to anyone in the dropshipping business!

Store

Kiicity

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2024

Supernice help

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Super easy to use interface. What sets zendrop apart for me is their 24/7 service. Sometimes you need things fixed quick so having a real person to talk to, that can help you instantly is a necessity.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Jobelle is great.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 21, 2024

Zendrop makes dropshipping a breeze! Their platform is user-friendly, with a wide selection of quality products and reliable suppliers. The automated order fulfillment and real-time inventory management save so much time. Plus, their customer support team is always there to help. I highly recommend it to anyone looking to start or grow their dropshipping business.

Store

EZBEAUT

Using app

About 2 months

Total reviews

3

Average rating

5.0

3 / 5 Share

May 20, 2024

I can find similar items on AliExpress without the high shipping charges that Zendrop has. Also I get quick delivery from AliExpress, normally within a week. My only order with Zendrop took almost 21 days. I have also ordered some sample products and the shipping is sometimes more than the cost of the product.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

5 / 5 Share

May 20, 2024

I highly recommend Zendrop for any entrepreneur using Shopify. Their platform has been a game-changer for my business. The support team at Zendrop is exceptional, always available to assist with any questions or issues that arise, no matter the situation. I've never encountered any problems with their service, which speaks volumes about their reliability and dedication to customer satisfaction. Additionally, their shipping speeds are incredibly fast, ensuring that my customers receive their products promptly. This level of efficiency and support makes Zendrop an invaluable partner for any Shopify entrepreneur looking to streamline their operations and enhance their customer experience

Store

Ragex

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Had an issue and Jeffrey got it all straightened out for me. Put in the wrong email when signing up and he got it fixed. Thanks so much.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I also want to leave a review here for the people from Zendrop. They are very good at everything they do and very quick to help when I have a question. In 5 wonderful they always answered me it didn't take longer. They have 5 stars from me. With much love and warmth Preda Cristina Germania.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Karrie was super quick to respond and incredibly helpful, patiently guiding me through all my questions. Her friendly and knowledgeable support made a huge difference. Big thanks to Karrie and the team for such a great experience. Highly recommend this app!

Store

aa34rty

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Is great for beginner dropshippers and have 24/7 support.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Very Good Customer Service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Amazingly easy and their customer service are so responsive and helpful

Store

Veauty

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

May 15, 2024

Had some issues with my Zendrop platform and their were quick to help and diagnos the problem. Thank you for your help!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Xlnt products, lots of options & choices, wonderful support, easy to follow and grow. As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2024

I am new to Zendrop but so far my experience has been great. The app is very streamlined and easy to use, and the customer support is top notch!

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2024

Good customer service and quick response to my question.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

I wanted more images to go with one of the products that I list from them and was able to get more from the live support agent, Mariane. She got it done in 5 minutes no problem. Overall, I have been using Zendrop for almost a year. I used their template to build my site and fill it with a wide range of products. I appreciate being able to use the free plan to do it.

Using app

12 months

Total reviews

4

Average rating

5.0