Zendrop: AI Dropshipping & POD
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Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your dropshipping partner or work over there. I don't think it is now a company that is drophipping partner-centric.
Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist you further.
They are very quick if you have any questions or issues! The best fulfillment service I have ever used and I have tried many!! The customer service is beyond fantastic!!
Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a great experience. We’re always here to help!
excellent..very helpful!
Thank you! We really appreciate your kind words. Glad we could help!
Mariane was great! She resolved my issue quickly.
Thanks for your kind words! We're glad Mariane could resolve your issue quickly. Let us know if you need anything else!
Thank you! ⭐⭐⭐⭐⭐ We appreciate your support!
Very helpful staff and I big variety of quality products. Totally recommend!
Thank you for your kind words! We're glad you appreciate our support and product selection. Your recommendation means a lot!
Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU
Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!
Eine Super App mit sehr guten und schnellen Support, viele Grüße an Chris ;)
Thank you for your great feedback! We're glad you're enjoying the app and our support. We'll be sure to pass your greetings along to Chris!
insanely helpful!
Glad to hear that! We're always here to help! 🚀😊
I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"
Thank you for sharing your experience! We're so happy to hear that Shiza provided kind, patient, and clear support. Learning dropshipping can be a journey, and we’re glad to be part of it with you. We appreciate you!
Krisnalyn responds promptly and handles concerns with professionalism and courtesy. As a newcomer to Zendrop, I’ve had a great experience so far.
Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!
The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.
We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up on the missing item and do our best to resolve this as soon as possible - expect an email from us.
Merjerrie was really helpful.
Appreciate your feedback! Happy to hear Merjerrie was helpful!
Good service, good and friendly support resolving any problems you could ever face.
Thank you for your feedback! We're glad you had a positive experience with our support team.
Khubaib and Jcob are very helpful and kind! Nice experience overall!
I'm so glad to hear that Khubaib and Jacob were able to help you! It sounds like you had a great experience with their support. Thanks for sharing!
Markgil was very friendly and he had great job to answer my question
I'm glad to hear that Markgil was helpful and friendly! It's always great when support staff can provide clear and friendly assistance. Let me know if there's anything else you'd like to share!
Khubaib, Jacob AND Jo from zendrop had very good customer service, and they provided genuine help with my problem, instead of ignoring it/not really caring. about the issue. I really appreciated his help, and they explained in very understandable ways. Jo also helped me a lot and was so useful and quick with the support. although i struggled to find live chat in the zendrop app (which i want to blame zendrop platform for) when i found it and got to talk with Jo Anne Larga, it was just amazing. Truly recommend her and the two guys above!
It’s awesome that Khubaib was able to help you out so effectively! Great customer service like that can make such a difference when you’re dealing with issues. Glad to hear your experience was so positive!
fast and pro support!
Thank you for your feedback! We’re glad to hear you had a fast and professional support experience!
Hi, I've been away from my Shopify website for a few months and now I can't get into my Zendrop page. I paid for an annual subscription in May 2025 that lasts until May 31, 2026 (invoice no. 6E844B89-0016). Can you help me activate the account? Best regards, Knut Inge
Thank you so much for sharing this feedback! It’s great to hear that Zendrop’s support went above and beyond to help with your situation. Their willingness to offer a solution like adding two free months shows how committed they are to your success. You’re in good hands!
Great customer support, good service and makes fulfillment super easy.
Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!
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