Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,136
chart
#65
All reviews
Rating Breakdown
Review RSS Feed
Sept. 18, 2024
I am 100% new to drop-shipping and didn't even know that Shopify existed. It has been a slow learning process and have made several mistakes setting up my account in Shopify. But the only thing that is easy for me to understand and handle is Zendrop. And whenever I get stocked, I use the chat box and there is always someone ready to assist me. I love using Zendrop. It has made my drop-shipping journey much easier.
Thank you for sharing your experience! We're thrilled to hear that Zendrop has made your dropshipping journey easier, especially as you learn about Shopify. It's great to know our support team is there for you whenever you need help. We appreciate your feedback and are here to support you every step of the way!
Sept. 18, 2024
good service
Thank you! We're glad to hear you had a good experience. Your satisfaction is important to us!
Sept. 17, 2024
I just join Zendrop and had an issue to connect my existing shop. I admit that I didn't read it through but relied on AI stuff to connect. That created the issue. I was embarrassed. I fired up a chat and didn't expect that much this late. You know what, Jo was helping promptly and the issue was resolved super quick. Thank you for your support, Jo and Zendrop.
Store
My Store
Using app
23 minutes
Thank you for sharing your experience! We’re glad to hear that Jo was able to help you resolve the issue quickly, even late in the day. We appreciate your feedback and are here to help anytime.
Sept. 17, 2024
Zendrop has been amazing and has been a great tool to get my ecomm store going! The education platform has been crucial to getting my store set up!
Store
My Store
Using app
About 1 month
We’re so glad to hear that Zendrop has been a valuable tool for your eCommerce store! It’s great to know the education platform has helped you get set up. Thank you for your feedback!
Sept. 17, 2024
Fantastic Customer Service. Helped me to resolve my issue speedily.
Thank you for your kind words! We're delighted to hear that our customer service team was able to resolve your issue quickly. Your satisfaction is important to us!
Sept. 17, 2024
Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!
Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!
Sept. 17, 2024
very reactive and fast support, clear answers, thanks again !
Thank you for your kind words! Your satisfaction is our priority, and we appreciate your feedback!
Sept. 17, 2024
Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with our support team and enjoy using the app. Your recommendation means a lot to us!
Sept. 17, 2024
I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared. Be careful!
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Sept. 17, 2024
The support team helped me out solving the problems with my account. Big thanks to Mariane
Thank you for your feedback! We're glad to hear that Mariane and the support team were able to help you with your account. We appreciate your shoutout!
Sept. 17, 2024
Great platform for the auto DS . Highly Recommended
Store
My Store
Using app
About 1 month
Thank you for your recommendation! We're glad to hear you're enjoying the platform for Auto DS. Your support means a lot to us!
Sept. 17, 2024
I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.
Store
My Store
Using app
2 minutes
We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!
Sept. 17, 2024
I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.
Thank you for your feedback! We're glad to hear that Ammar was able to help you effectively and that you found him professional and easy to communicate with. Your experience is important to us!
Sept. 16, 2024
Really amazing service. A blessing after my aliexpress nightmare
Thank you for your feedback! We’re so glad to hear that you found our service amazing.
Sept. 16, 2024
ZENDROP is wonderful.. I was new to this whole E-Commerce game and tried to research a lot, but Youtube videos were all the same, and basically led me to Zendrop.. Well lets just say, every day I am surprised on how easy they have made my experience. They are very friendly and informative and quick to respond. No waiting days.. Easy to find products and smooth syncing to my store.. I tried a couple of the others and cancelled after a week. Zendrop is the best one.. They Got you covered.
Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made your e-commerce journey so easy and enjoyable. It’s great to know you found our team friendly and responsive. We appreciate your recommendation and are here to support you every step of the way!
Sept. 16, 2024
they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!
Thank you for your wonderful feedback! We’re so glad to hear that you found our team helpful and that the product sampling process worked well for you. Your recommendation means a lot to us!
Sept. 16, 2024
I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!
Thank you so much for your heartfelt feedback! We’re thrilled to hear about your positive experience with Mariane. Her professionalism and dedication to helping you are truly valued.
Sept. 16, 2024
Good costumer support
Thank you for your review! We're glad to hear that our support team was able to help you.
Sept. 16, 2024
The attention I received from Zendrop is unfortunate, I have been waiting for an order for 16 days and their only response is patience, it will arrive, they are not responsible for anything because it is not their fault, the fault lies with the Chinese supplier, but If I pay Zendrop for the premium plan, what does China matter to me? I spoke with several employees, supervisors and they all gave me the same answer, the attention received was shameful, they made me waste time and money
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Sept. 16, 2024