Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,136
chart
#65
All reviews
Rating Breakdown
Review RSS Feed
Sept. 20, 2024
Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3
Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with our team, especially Jobelle. Your appreciation means a lot to us!
Sept. 20, 2024
Zendrop offers a wide range of great products, making it an excellent platform to get started. The variety of products is impressive, providing plenty of opportunities to explore and be creative. However, using the platform in the EU can be a bit more challenging, as many products don't have CE certifications. That being said, the support is truly outstanding. The team is available 24/7 and is happy to reach out directly to suppliers to check on things. This level of support is exceptional and surpasses anything I've experienced on other platforms.
Thank you for sharing your experience! We’re glad you appreciate our product range and outstanding support. We’re always here to help, and your feedback on CE certifications is valuable as we continue to improve.
Sept. 20, 2024
Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone
Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!
Sept. 19, 2024
Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!
We’re so glad to hear that Nyka was able to help you quickly! Your appreciation inspires us to keep delivering our best. Thank you!
Sept. 19, 2024
I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for. After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return
We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.
Sept. 19, 2024
Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support and product selection. Your recommendation means a lot to us!
Sept. 19, 2024
Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended
Store
My Store
Using app
5 days
It’s wonderful to hear that you find Zendrop to be an excellent platform for eCommerce and dropshipping. Thank you for sharing your detailed feedback!
Sept. 19, 2024
Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!
We're thrilled to hear that you’ve had such a positive experience with Zendrop’s support. Thank you for your feedback!
Sept. 19, 2024
I actually bought a trial for $70 and I instantly contacted them and they gave me a refund of all my money, no questions asked immediately
Thank you for sharing your experience! We're glad to hear you had a smooth refund process. Your satisfaction is important to us, and we appreciate your feedback!
Sept. 19, 2024
So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,
Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Sept. 18, 2024
I discovered Zendrop on YouTube, and it really surprised me! Zendrop is perfect for dropshipping, I believe it is the best platform of all, due to its fast delivery and great product quality! I needed support to request a MEASUREMENT CHART for a product, in less than 10 minutes I was answered, within 24 hours I had the table in hand with all the information. Rating 10/10
Thank you for your fantastic review! We're thrilled to hear that you discovered us through YouTube and that Zendrop has exceeded your expectations with fast delivery and quality products. It’s great to know our support team was able to assist you quickly.
Sept. 18, 2024
I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!
Store
My Store
Using app
About 19 hours
Thank you for sharing your experience! We’re glad to hear that Shiza was able to resolve your issue quickly.
Sept. 18, 2024
muy buena pagina con muchas ventajas. a la ves muy buena la ayuda de los asistentes
Thank you for your feedback! We're glad to hear that you find our page helpful and appreciate the support from our assistants. We're here to help whenever you need!
Sept. 18, 2024
Very very responsive support team. Kudos ZENDROP
Thank you for the shoutout! We're glad to hear that you found our support team very responsive. Your appreciation means a lot to us!
Sept. 18, 2024
If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!
Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your feedback means a lot to us, and we’re here to ensure your experience continues to be excellent!
Sept. 18, 2024
This makes adding products to your store so much easier! Terrific site.
Thank you! We're glad to hear that adding products to your store has become easier for you. We appreciate your feedback and are here to help whenever you need!
Sept. 18, 2024
Customer service is Incredible, they respond in no time and they are really helpful.
Thank you for your kind words! We're thrilled to hear that you had an incredible experience with our customer service. Your satisfaction is our priority, and we appreciate your feedback!
Sept. 18, 2024
Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima
Thank you for your fantastic review! We’re so glad to hear that Jemima provided you with the patient and helpful support you needed. It’s great to know you’re enjoying the app and finding it easy to use. Your feedback means a lot to us, and we’ll be sure to pass on your thanks to Jemima!
Sept. 18, 2024
I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do
Thank you so much for your heartfelt message! We're truly sorry to hear about your experience with the scam, but we're thrilled that our customer care team was able to support you so effectively. Your gratitude means the world to us!