All reviews

Rating Breakdown

  • 5
    83% (682 ratings)
  • 4
    7% (59 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (56 ratings)

Reviews with Text

  • 95% (776)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2024

Franz from the support team helped me very well and was very friendly

Store

Buydiz

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2024

They respond and help you fast and good! :)

Store

Optiso

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Customer support very good. Fullfilling very good. Very trustfull. Would highly recommend!

Store

Vondic

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion. When I get around to having more time for this I will surely return.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2024

Joining Zendrop is one of the best decisions I have made. Joining the Plus Plan was perfect for my store as well. They have everything that can grow your dropshipping business I was looking for such for a long time to take my business to the next level. I am very happy with their products and customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Zendrop is an absolute game-changer for my e-commerce business! It’s hands down the best tool I’ve found for streamlining product sourcing and fulfillment. The interface is user-friendly and makes managing my store so much easier. One of the standout features is the ability to get free upgrades for additional accounts. This has been a huge help as I run multiple Shopify stores, and the process was seamless thanks to Zendrop’s amazing customer service team. They were quick to respond and very helpful in upgrading my accounts to match my primary plan. I highly recommend Zendrop to anyone in the e-commerce space. Their service is top-notch, and their tools are incredibly efficient. Thanks to Zendrop, my business operations have never been smoother!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2024

The customer service is impeccable, I had a very specific and complicated problem dealing with a huge amount of product variants that I was unable to sort through, because I was given no product image and the SKU code did not match up with the product, but the team specifically Cyril helped me through the problem and now the path is clear.

Store

My Store

Using app

4 days

5 / 5 Share

June 22, 2024

The Zendrop 1 to 1 Help is Extremely Professional, they help you with Precision and Speed!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

great service

Store

hub4gad

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 21, 2024

Merci pour l'assistance et l'écoute de la conseillére de Zendrop cela m'a donné l'envie d'aller plus loin et essayer Zendrop. je trouve que j'ai un bon choix car la qualité est au rendez-vous.

Store

Purmina

Using app

1 day

Total reviews

5

Average rating

4.6

5 / 5 Share

June 20, 2024

I have been using Zendrop for about 8 months and they truly have been amazing the whole time any questions I needed answered or any problem I've ever come across that needed fixed they did promptly along with being super nice I give a 9/10 only thing better would being able to get the perks of being a VIP member before reaching the required sales needed but that's ok

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

The educational portion (Zendrop Academy) is the best value for money out there. That alone is worth the subscription.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Everything I've ever wanted

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great third party app to aid in finding products. Support team is knowledgeable and friendly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Fulfills all my orders simply and conveniently. Cyril helped me quickly when I needed it.

Store

Luxara

Using app

12 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 17, 2024

Fast support, great user interface, great products, great learning materials. We highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2024

I just needed some help and Jo, From Zen drop help me out tremendously. A realistic image did not come with a variant that I needed to display in my store. I asked if she could get the image. Said what I could do is publish it to my store first then attach the image to the variant. Makes a lot of sense. A lot of time! Thanks Jo Play a marvelous help! Originally I was going to list this specific item via CJ drop shipping. However they were not able to help me put together a bundle. How are trying to communicate with them. I just gave up and sourced the products of zendrop.

Using app

6 months

Total reviews

4

Average rating

4.0

3 / 5 Share

June 16, 2024

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!! That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was. I will give ZenDrop a couple more tries:)

Store

CartHop

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

5 / 5 Share

June 16, 2024

The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0