Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,132
chart
#294
All reviews
Review RSS Feed
Dec. 16, 2024
Agent Shiza was very helpful in providing me with tracking information about my customer order. Thanks for your quick response and guidance.
Thank you for your feedback! We're thrilled to hear that Shiza was able to assist you with tracking information and provide quick, helpful guidance. We appreciate your kind words!
Dec. 16, 2024
Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!). What I love most is how simple it is to connect with my store. It’s saved me so much time and stress—seriously, I couldn’t imagine running my business without Zendrop!
Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease of use, fast shipping, and customer support have made a positive impact on your dropshipping experience. We’re so glad to be a part of your success, and we look forward to continuing to support you!
Dec. 16, 2024
Mostly worked good except for payment. They billed us for more product than we had used and have not been very helpful in this regard.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Dec. 15, 2024
I going to write very honest review no BS and will keep it very simple. pros. They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though customer service is great very helpful people mostly try to help. Cons Horrible shipping selection, very bad packaging. even the product is great their package make things worse. again even if you find a good quality product shipping and delivery will ultimately ruin customer experience. Suggestions. Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling. Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail. Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
Dec. 11, 2024
I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!
Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent service!
Dec. 11, 2024
I think zendrop is worth giving a shot, the seem to be really organized, the customer service is very responsive - I will try there services and see how it goes
Thank you for your feedback! We're excited that you're giving Zendrop a try. We're confident you'll have a great experience, and if you need any support, our responsive customer service team is here to help!
Dec. 10, 2024
they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things
Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.
Dec. 9, 2024
So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..
Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!
Dec. 6, 2024
I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!
Nov. 30, 2024
its great no complains they are fast to resolve any issue and app is super easy to use.
Nov. 28, 2024
I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.
We're sorry to hear about the unexpected charges and the issues you faced with Zendrop. Your feedback is important, and we understand your decision to switch to CJ Dropshipping. We will still reach out to you to further assist you.
Nov. 26, 2024
Great, easy to use app with many products. Pairing is easy and customer support is always ready. Definitely recommend!
Nov. 26, 2024
Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!
Nov. 26, 2024
I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.