Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,132
chart
#294
All reviews
Review RSS Feed
Jan. 16, 2025
I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional
Thank you for your kind feedback! We're so glad to hear that our customer service and developers were able to help resolve your store binding issue. Patience and professionalism are key, and we’re happy to know they made a positive difference. If you need further assistance, we're always here to help!
Jan. 16, 2025
Support réactif
Thank you for your feedback! We're glad to hear that our support has been responsive. If you ever need anything else, feel free to reach out—we’re always here to help!
Jan. 13, 2025
Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !
Thank you for your feedback! We’re so glad to hear that you felt valued and taken seriously, even when support took some time. Jacob will be thrilled to hear your kind words! If you need anything else, don’t hesitate to reach out—we’re always happy to help!
Jan. 13, 2025
die produktsuche ist grauenhaft. produktbilder sind unscharf, nicht von allen seiten fotografiert, oft nicht alle vorhandenen varianten fotografiert. die branding karte ist unscharf und macht beim kunden eher einen schlechteren eindruck, als einen guten. ausserdem kommen immer falsche produkte zu den wörtern die man in der suchleiste eingibt. Bspl. bei yoga kleidungen kommen normale tshirts die nichts mit sport zutun haben.
We appreciate your honest feedback and apologize for the issues you’ve encountered with product search and image quality. We understand how these challenges can affect your experience, and we’re committed to improving search accuracy and product presentation. Our team will review your concerns and work on making necessary enhancements. Thank you for bringing this to our attention!
Jan. 7, 2025
scam
We’re truly sorry for any negative experience. We understand how you feel and rest assured that our team will reach out to assist you and work towards a resolution.
Jan. 6, 2025
I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time
Thank you for sharing your experience! It's great to hear that you've been so happy with Zendrop over the past four years. We're glad to be part of your journey, and if you ever need support or have any questions, we're always here to help!
Dec. 30, 2024
Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance
Thank you for your feedback! We're so glad to hear that the team member who assisted you provided excellent service and answered your questions promptly. We truly appreciate your recognition of their performance, and we're always here to help whenever you need it!
Dec. 28, 2024
I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!
Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know that his support made a difference in resolving your issues and guiding you through the Zendrop services. Your recommendation means a lot to us, and we’re here for you anytime you need assistance!
Dec. 28, 2024
Exceptional Support and Service – Zendrop Goes Above and Beyond I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers. Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer. It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support. I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!
Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!
Dec. 28, 2024
great support . I rarely give feedback but I have to say it impressed me how fast the support is on zendrop
Thank you for taking the time to share your feedback! We're so glad to hear that the support speed impressed you. We strive to provide quick and efficient assistance, and it's great to know that it's making a positive impact for you. We truly appreciate your support!
Dec. 27, 2024
Amazing Experience with Zendrop and Jacob from Support! I've been using Zendrop for my Shopify store, and I couldn't be happier with the app and the support team. The app is incredibly user-friendly, making it so much easier to manage product sourcing and fulfillment. The product catalog is vast, and the seamless integration with Shopify is a game-changer for my business. A special shoutout to Jacob from support—he went above and beyond to help me with my queries. His quick responses, patience, and in-depth knowledge made all the difference. Jacob truly represents what exceptional customer service should be! If you're looking for a reliable app to streamline your dropshipping business, Zendrop is definitely worth it. Highly recommended!
Thank you so much for your kind words! We're thrilled to hear you're having a great experience with Zendrop and that Jacob was able to assist you so effectively. Your feedback means a lot to us, and we're glad to be part of your business journey. If you need any further support, we're here to help!
Dec. 26, 2024
I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.
That's great to hear! It's always a relief to have responsive and knowledgeable customer support, especially when starting out with dropshipping.
Dec. 26, 2024
It's great, the prices are better, and the support is quick to respond.
That's awesome to hear! We're glad you're happy with the better prices and quick support.
Dec. 26, 2024
Muy buenos proveedores
Thank you! We're happy to hear you're satisfied with the suppliers.
Dec. 25, 2024
Easy to navigate and that’s about it. Sadly i am a plus member. Extremely hard to get customer service, when trying to get a resolution about orders that were shipped from December 2nd i have received no straight answers. I have refunded customers and placed them a free order through hypersku just so they get their stuff. Here it is Christmas night and i just received another email from a customer requesting a refund from a December 2nd order that tracking says in transit thank you for waiting. Yall need to drop js express. Letting zendrop fill some of my Black Friday orders was the worst decision I have ever made. I will never use zendrop again, sadly im out the $500 bucks i just spent on a plus membership….never again, if anyone is reading this and actually cares about their business, please choose another fulfillment company
We sincerely apologize for the experience you’ve had. We understand your frustration and appreciate your patience. Our team will reach out as soon as possible to assist you further and work toward a resolution. Thank you for bringing this to our attention.
Dec. 21, 2024
Today I had an issue with my store thanks
We’re sorry to hear that you had an issue with your store today. If you haven’t already, please reach out to our support team so we can help resolve it as quickly as possible. We’re here to assist you!
Dec. 29, 2024
I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop! 12/29/24 Update: Khubaib helped me today and he was very thorough in explaining some things to me. Being fairly new, some situations I didn't know how to deal with and he helped greatly with that. Thanks Khubaib!
Thank you for your valuable feedback! We’re glad to hear that Zendrop has been helpful in getting you started with dropshipping. We appreciate your suggestion about clarifying the warehouse locations, and we’ll certainly take that into account to improve the experience for users like you. If you ever need further assistance, feel free to reach out. Thanks for choosing Zendrop, and good luck with your business!
Dec. 20, 2024
I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !
Store
My Store
Using app
16 days
Thank you for sharing your experience! We’re glad to hear that our customer support has been responsive and helpful so far. We hope your sample order goes smoothly, and if you need any further assistance, don’t hesitate to reach out. Wishing you the best as you get started!
Dec. 19, 2024
Excelente aplicación de venta, buenos productos, muy buen soporte técnico y atención, los recomiendo
Thank you for your wonderful feedback! We’re thrilled to hear that you’re satisfied with the products and technical support. Your recommendation means a lot to us, and we’re here to support you whenever you need!