Zendrop: AI Dropshipping & POD
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My client ordered on Nov 14th and stil hasnt received the order.
We’re really sorry to hear your client still hasn’t received their order - we understand how stressful that is for you and your customer. We’ll reach out as soon as we can to look into this and help get it resolved.
the sale was a test order, it was just to make sure ever ything was linked correctly.
Thank you for letting us know! We’re glad to hear everything is linked correctly. Remember, our team is always here if you need any assistance or have further questions.
They changed their plan on me, there used to be an option to pay as you sell but not anymore
We’re sorry to hear about the change in plans - we understand how frustrating that can be, especially when you were expecting a different option. We’ll reach out soon to go over this with you and see how we can help.
Best dropshipping app!!
We really appreciate the love! We’re so glad you’re enjoying Zendrop. Thank you for the support, and please know we’re always here to help whenever you need us.
Unreliable and they randomly raise their prices while refusing to offer refunds for products they have not delivered to the customer.
We sincerely apologize for your disappointing experience. This is not the level of service we aim to provide. Our team will reach out to you shortly to gather more details and assist in resolving the issue.
Thank you for the 5-star review!We truly appreciate your support and trust.Wishing you continued success!
Thank you for the 5-star review. We'd love to hear more about your experience with Zendrop. If there's anything specific you'd like to share or if you need any assistance, please feel free to reach out to our support team. We're here to help you succeed!
Mariane's support was brilliant and patient.
Thank you for the review. We are happy to hear that our support team especially Mariane was able to sort you out. We wish you all the best for your store and sales!
We’re truly sorry about your disappointing experience. This isn’t the standard we aim to deliver. Our team will contact you shortly to learn more about the issue and help resolve it.
Great help from the agents!
Thank you for the 5-star review!We truly appreciate your support and trust. Wishing you continued success, we’re always here for you!
L'assistance m'a bien aidé à résoudre un problème technique de leurs côté. Je dirais juste que cela à mis du temps pour recevoir de l'aide (1 jour) mais elle a était assez rapide par la suite, en plus d'être sympa.
Thank you for sharing your experience! We really appreciate your patience and kind words. We’re glad our support team was able to resolve the issue and provide friendly, efficient assistance once they stepped in. Please know we’re always here to help whenever you need us.
Thank you for the 5-star review! We truly appreciate your support and trust. Wishing you continued success!
I'm very pleased to say that Easy4LifeSolutions got a lot of support from the support team on ZenDrop! Always very helpful, kind, looking for Solutions. They also listen to suggestions from shop owners who are dedicated to test the product themselves before launching it at their own shop. Overall, improvement is always a goal, service is very good at the moment! Our Solutions Team
Thank you for your wonderful review, we truly appreciate your support and are glad to hear that our team has been so helpful and solution-focused!
Support is just amazing, these guys will go above and beyond to help you with any questions. Definitely recommend!
Thank you for your wonderful feedback! We're thrilled to hear that our support has been helpful and exceeded your expectations. We truly appreciate your recommendation and wish you continued success—we’re always here for you!
Amazing customer service as usual, so fast and helpful! Thanks Nina
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Nina. We're always here to provide support whenever you need it.
Fail to cancel/credit the Invoice raised by mistake? Despite of Shopify support advised: Reach out to them directly with your request to cancel or credit the charge.
Hi Muhammad, thank you for letting us know about the technical issues you experienced. I've flagged this with our team and reached out to you directly via email. Hopefully, we'll hear back from you soon as we want to sort things out for you. —Darlene , Zendrop
Ikke lett å finne eksakt det produkt en ønsker. Med litt innsats går det tålelig greit å finne svar på ting som dukker opp, som for eksempel at forespørsel om å fullføre ordre ble avvist
Takk for tilbakemeldingen din. Vi forstår at det ikke alltid er lett å finne riktig produkt, og vi jobber kontinuerlig med å forbedre opplevelsen. Ta gjerne kontakt hvis du trenger hjelp.
Zendrop wants a review for an item that was not purchased from them. In fact, I recently installed Zendrop on my Shopify store and selected products to add, but I ran into some issues. Only half of the products I selected were uploaded, and I have not been able to use the app as expected. Additionally, I was charged for services I have not used, which has caused some challenges in fulfilling orders. I hope Zendrop can improve its integration and customer support, as I want to continue using the platform successfully. I am not a happy customer.
We’re sorry to hear about the issues you’ve experienced with product uploads and unexpected charges. We understand how frustrating this must be and appreciate your feedback. We’ll reach out as soon as we can to help resolve these challenges and support you in getting the platform working smoothly.
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