Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.4
feedback
818
chart
#210
All reviews
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Aug. 8, 2024
Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.
Aug. 7, 2024
Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle
Aug. 6, 2024
Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!
Aug. 5, 2024
Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.
Aug. 5, 2024
Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!
Aug. 3, 2024
I think zendrop is extremely good, simple layout, easy to navigate, great shipping times for dropshipping and amazing fast-responsive customer support. The only negative thing is that some products are way too expensive, which doesn’t allow for good profit margins and therefore makes it almost impossible to be profitable with paid ads.
Aug. 1, 2024
I recently needed some questions answered on Zendrop regarding the integration of Zendrop and Shopify. I had the pleasure of talking with Nyka from Zendrop and she was able to help me out with the questions that I had. They are a pleasure to deal with.
July 30, 2024
The best app pf drop shipping, I tried it without expectations and now I cant believe so helpful have been , it took some time , but wow! Also the customer service is AMAZING
Store
My Store
Using app
7 months
July 30, 2024
best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.
July 30, 2024
The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
July 28, 2024
July 31, 2024
For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot. Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
July 27, 2024
Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended
July 27, 2024
Great Customer Service! Love the product and the fast respond when questions arrive! I will recommend ir to all that want to initiate new business.