Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.4
feedback
815
chart
#289
All reviews
Review RSS Feed
Sept. 4, 2024
Customer support is patient and helpful. My issue was solved. Thank you.
We’re glad to hear that you had a positive experience with us. Thank you for your review.
Sept. 3, 2024
They are always willing to help. Always on top of their game. Great app and service.
Thank you for your review! Rest assured that we're always happy to offer assistance.
Aug. 30, 2024
I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.
We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!
Aug. 30, 2024
Quick reply and easy chatbot help.
Thank you for your feedback! We're glad to hear that you have a positive experience with us.
Aug. 29, 2024
RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.
We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.
Aug. 28, 2024
Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.
Aug. 27, 2024
Amazing App and Tool for your Online Shop. I already tried another one before and it's just outstanding compared to others. Also the Client Support is amazing and very friendly and fast. Can't imagine without Zendrop.
Aug. 26, 2024
Great product and great customer service! :)
Store
My Store
Using app
3 months
Aug. 26, 2024
Great customer service. Had some difficulties but spoke today with Ian and he helped me out really good!!!
Aug. 23, 2024
Great customer service from the team! Real time response and helped me with what I needed! :)
Aug. 21, 2024
Support is very responsive, but when it comes to sourcing your product, if you have a very specific product you want, it may take a few repeated attempts with the same product link to get it. Or not at all. If you only have a couple products, this service is still very good though.
Store
My Store
Using app
6 days
Aug. 18, 2024
I’ve just recently started using Zendrop. So far their customer service is outstanding. I am going to go through my store and map some more of my products to their platform if they continue to be less than their competitors. I was trying to find products at reduced prices and within minutes they found everything I needed. They saved me a lot of money.
Aug. 15, 2024
Zendrop is my absolute favorite for dropshipping! Their customer support is excellent, and they have live chat, which is super helpful. Plus, they can find any product I need in less than two days. Zendrop is a game-changer!
Aug. 14, 2024
I had an excellent experience with customer service recently. Jobelle was incredibly helpful in resolving an issue with the fulfillment of my orders. I was initially worried that the problem might be complex, but it turned out to be a simple fix, thanks to her quick and efficient support. I highly recommend their support services!
Aug. 14, 2024
Very good customer service, instantly responds and extremely helpful. Would recommend
Aug. 13, 2024
My experience with Zendrop has been really great. When I started my E-commerce journey I was looking for a reliable supplier and then I came across Zendrop and I've been using them pretty much since the beginning of my E-commerce journey and not once have I regret it. Their customer support has been top-notch. If you have a problem with your order they will will be happy to help solve that problem very quickly. Also their support team is really friendly and they're amazing people. 5/5 customer service. So yes I really do recommend Zendrop :)
Aug. 10, 2024
zendrop's service is excellent, and for those who need to ship on a daily basis, this service is well worth it.