Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,135
chart
#274
All reviews
Review RSS Feed
April 1, 2025
They answered all my questions. They are charming people, especially Jo, she helped me a lot, talking for a long time to answer all questions, I don't know how to thank her enough. Thank you guys
Thank you for the amazing feedback! We're so happy to hear that Jo was able to assist you and make sure all your questions were answered. We’ll make sure she knows how much you appreciate her help! Your kind words mean a lot to us, and we’re always here to support you!
March 31, 2025
Zendrop support is the best. They are friendly and generally want to help. I had a question about my subscription and they quickly found an answer for me. Thank you Zendrop support team!
Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!
March 31, 2025
Exceptional support and explanations by Jacob.
Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!
March 31, 2025
support is great tho shipping fees are expensive
Thank you for your feedback! We're glad to hear you’re happy with the support. We understand that shipping fees can be a concern, and we appreciate you sharing your thoughts. We're always looking for ways to improve, so your input is valuable to us!
March 28, 2025
I am very satisfied with Zndrop's customer service. They answer all my messages with courtesy; bravo. I would have given them 5 stars if there hadn't been a problem processing my order, but since they did a good job of finding the source of the problem, I was reassured. Special thanks to Nyka and Harvey for their professionalism. Nina
Thank you so much for the thoughtful feedback, Nina! We're really happy to hear that our team, especially Nyka and Harvey, provided you with professional and courteous service. We’re sorry about the order issue, but we're glad it was resolved quickly and to your satisfaction. Your input is invaluable, and we appreciate your trust in Zendrop
March 28, 2025
Harvey found an answer to my question so fast! I really appreciate him and all of the associates I have had the opportunity to work with!
Thank you for the wonderful feedback! We’re so glad Harvey was able to find the answer you needed quickly. It’s fantastic to hear you've had such great experiences with our team overall. We truly appreciate you!
March 24, 2025
Zendrop are brilliant! Very helpful when you need instructions or queries and super easy and straight forward to use. I highly recommend them!
Thank you so much for the glowing review! We're thrilled to hear you've had such a great experience with Zendrop. We truly appreciate your recommendation and are always here to support you!
March 21, 2025
5 day refund policy + unreasonable customer service meant I was charged and refused a refund for downloading the app for about 20 minutes while I was showing someone... Free plan available? Not so sure.
Sorry to hear about your experience. We understand your frustration and appreciate your feedback. We'll reach out to you as soon as possible to assist you further.
March 19, 2025
Krisnalyn was very helpful in helping me resolve my issue...great customer service!
Thank you for sharing your experience! We're so glad Krisnalyn was able to help resolve your issue. We really appreciate your kind words about our customer service!
March 18, 2025
Eles são super legais e o suporte é nota 1000, obrigado Zendrop, com vocês eu estou zen hahah
Haha, love that! 😄 Thank you for the awesome feedback! We're here to keep things smooth and stress-free for you!
March 18, 2025
Still learning about dropshipping and so far, so good with help from the Zendrop Customer Service. I am using different dropshipping portals and Zendrop is the best of far in comparison to the other portals. My only concern is that I hope Zendrop's product selection process could be better, but again I am having a pleasurable experience with this dropshipping portal.
Thank you so much for the thoughtful feedback! We're glad to hear you're enjoying your experience so far and that our customer service has been helpful on your dropshipping journey. We also appreciate your input on the product selection process—it's feedback like this that helps us improve. We're here for you every step of the way!
March 17, 2025
Excellent customer service, always on hand and fast to reply!
Thank you for the wonderful feedback! We're so glad to hear our team was quick to respond and always ready to help!
March 16, 2025
Very helpful and informative! Quick and informative responses!
Thank you so much! We're happy to hear you found the support quick, helpful, and informative!
March 13, 2025
Bonne assistance , rapide et efficace !
Thanks a lot for the great feedback! We're glad you had a fast and efficient experience with our support team!
March 11, 2025
Amazing customer support, good experience with order fulfillment.
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer support and order fulfillment. Your satisfaction means a lot to us!
March 6, 2025
I have not actually tried this site in terms of linking my store to the site and reviewing its features, but I contacted customer service to inquire about many questions, specifically with Mr. Harvey, he was very kind and quick to answer my questions and very patient with me, I thank him for his effort and good communication with people, in principle the customer service is excellent, and this ensures providing comfort and safety for customers in the event of any problem, thank you
Thank you for your thoughtful feedback! We're glad Harvey provided excellent support and answered all your questions with patience. We appreciate your trust and look forward to assisting you as you explore Zendrop!
March 5, 2025
Bug de compte, impossible de dl l'appli, le service client me fait tourner en rond depuis plusieurs jours
We're sorry for the trouble you're experiencing. We understand how frustrating this must be. We'll reach out as soon as possible to assist you further.
March 5, 2025
I'm pleased with my first experience chatting with Zendrop, Faye. My subscription and account issue was understood and dealt with quickly and sufficiently. Many thanks.
Thank you for sharing your experience! 😊 We're glad Faye could assist you quickly and efficiently. We're always here to help!
March 4, 2025
Mariane did a fabulous job explaining to me the ends and out of my problem I was having and gave me understanding. So that I may proceed in my business.
That’s amazing to hear! We’re glad Mariane was able to provide the clarity you needed to move forward with your business. 🚀 Thanks for sharing your experience!
March 2, 2025
Can't give 0 stars so giving 1. This app is not what it used to be before. I respected Jared Goetz for his vision and his mission. He writes that one of the rules he lives by is to work on a problem every day on linkedin, and someday you will see the result. But one fine day, he woke up and changed the whole policy for startups that would stangle the startups. Please do not choose them as your dropshipping partner or work over there. I don't think it is now a company that is drophipping partner-centric.
Sorry to hear about your disappointment. We appreciate your feedback and understand your frustration. We'll still be reaching out to take a look at your concern and assist you further.