All reviews

Rating Breakdown

  • 5
    83% (8,368 ratings)
  • 4
    14% (1,402 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (128 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2024

Working w/ Zendrop on managing a few orders in transit, one order had sat for a few days without any movement, contacted their support team, and Darlene assisted me straight away with a few updates in between and got working on the problem / solution. Also, she gave me alternative's on what the issue could be but overall she sorted out the issue of tracking in about 48 hours from the time i reported and got the package moving and on it's way. Great service and kept me updated all the way.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re pleased to hear that Darlene provided great service and resolved the issue quickly. Your satisfaction is important to us!

5 / 5 Share

Sept. 12, 2024

So far great experience, the service team are very quick to respond to any sourcing or product specific queries.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear our service team has been quick and helpful with your queries.

5 / 5 Share

Sept. 11, 2024

We recently had an amazing experience with Zendrop's team, specifically with Shiza. So far our experience with Zendrop has been seamless and enjoyable. Highly recommend their service!

Store

Optixi

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear you had a great experience with Shiza and our team. We appreciate your recommendation!

5 / 5 Share

Sept. 11, 2024

The best kindest and most patient customer service! So respectful and understanding! A+ and 5 Stars!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience with our customer service.

5 / 5 Share

Sept. 11, 2024

I got help immediately on my issue. So far I have 3 Shoptify stores. If you're serious about your website and e-commerce, I highly recommend Shopify.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you got immediate help and appreciate your recommendation.

5 / 5 Share

Sept. 11, 2024

The Support is so awsome

Store

Sparkle

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're thrilled you found our support awesome.

5 / 5 Share

Sept. 11, 2024

I recently started my journey in e-commerce, and I'm so impressed with Zendrop's support! Every question I've had was answered quickly and thoroughly. Their customer service is outstanding and has made the whole process so much easier. If you're looking for a reliable platform with excellent support, I highly recommend Zendrop!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re thrilled to hear our support has made your e-commerce journey smoother. We appreciate your recommendation.

5 / 5 Share

Sept. 11, 2024

What they have done for our business is incredible. The ease of sorting through products and identifying what will work for our brand has changed the dynamics of our business and allowed us to reach new heights of success.

Store

Silkwyn

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re delighted to hear our support has made such a positive impact on your business.

5 / 5 Share

Sept. 11, 2024

The support team is very good with fast response times, everything is effortless and easy to get done.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad to hear you received excellent support. Thank you for your feedback!

5 / 5 Share

Sept. 10, 2024

really enjoyed.

Store

Shrilux

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We truly appreciate it.

5 / 5 Share

Sept. 10, 2024

Very top app

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We truly appreciate it.

5 / 5 Share

Sept. 10, 2024

Perfect assistance ! Mariane is an expert and very clear with explaining everything! Thank you so much for this professional support!

Store

PicShop

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop.

5 / 5 Share

Sept. 10, 2024

Zendrop is clearly dedicated to delivering a great service, they are adding new tools all the time and easy to talk too when you need assistance!

Store

My Store

Using app

41 minutes

Developer Reply

Thank you for your review! At Zendrop, we’re always hungry for innovation and committed to delivering the best service possible. We truly appreciate your feedback.

5 / 5 Share

Sept. 9, 2024

très bon site je valide et je recommande fortement

Using app

5 days

Total reviews

29

Average rating

4.8

Developer Reply

We appreciate your recommendations. Thank you for your feedback.

5 / 5 Share

Sept. 9, 2024

Aww man im so thankful for the help from Mariane Customer servicing. Man she was just Excellent i appreciated her help she solved the problem fast she was cool as thank you again

Store

My Store

Using app

3 days

Developer Reply

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop especially with our team.

1 / 5 Share

Sept. 9, 2024

CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!

Using app

26 days

Total reviews

2

Average rating

3.0

Developer Reply

We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.

5 / 5 Share

Sept. 9, 2024

Truly exceptional customer support, i would give 10 stars and above. They are friendly, fast and are with you every step of the way.

Store

Upright

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear you had such a great experience with Zendrop.

5 / 5 Share

Sept. 8, 2024

AI works fine and the actual people you may speak with are fast and knowledgable will update later if they dont get back to me on my request but for now my experience has been pleasant

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We're glad to hear it from you.

5 / 5 Share

Sept. 8, 2024

How amazing this application and how easy it is, I appreciate the support team For the support in any time

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We're glad to hear it from you.

5 / 5 Share

Sept. 7, 2024

Amazing app and very friendly and helpful staff working in Zendrop ^_^ Specially Jo ^_^ was amazing in helping me out today ^_^ very much appreciated ^_^

Store

M.B.

Using app

10 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your review. We're glad to hear that our support was able to fully assist you!