Zendrop: AI Dropshipping & POD
All reviews
I going to write very honest review no BS and will keep it very simple. pros. They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though customer service is great very helpful people mostly try to help. Cons Horrible shipping selection, very bad packaging. even the product is great their package make things worse. again even if you find a good quality product shipping and delivery will ultimately ruin customer experience. Suggestions. Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling. Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail. Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
I have used the support team several times and every time they have been very helpful and solved the problem every time. Great job Support Team!
Thank you for your kind words! We’re thrilled to hear that our support team has been consistently helpful and effective. We’ll continue working hard to provide excellent service!
I think zendrop is worth giving a shot, the seem to be really organized, the customer service is very responsive - I will try there services and see how it goes
Thank you for your feedback! We're excited that you're giving Zendrop a try. We're confident you'll have a great experience, and if you need any support, our responsive customer service team is here to help!
they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things
Thank you for your honest feedback! We're glad to hear that you're satisfied with the other aspects of Zendrop's service. We understand that the order processing time can be important, and we appreciate your patience. Your input helps us improve, and we'll take it into consideration as we continue to enhance the experience.
So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..
Thank you for your kind words! We're so glad to hear you're enjoying the customer service and that it’s been helpful to you. We appreciate your feedback and look forward to continuing to support you!
I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!
Very Helpful and Knowledgeable.
Support help was quick and resolved the questions i had. very helpful.
great customer service, merjerrie especially was very helpful.
its great no complains they are fast to resolve any issue and app is super easy to use.
I had the opportunity to try Zendrop, but as soon as I installed it, I was charged a fee directly before I even started using it. So I immediately deleted it and sent it back to CJ dropshipping. I think you should not use it at all. It is an application that has a small number of products and requires money for everything. Good thing we have CJ.
We're sorry to hear about the unexpected charges and the issues you faced with Zendrop. Your feedback is important, and we understand your decision to switch to CJ Dropshipping. We will still reach out to you to further assist you.
Great, easy to use app with many products. Pairing is easy and customer support is always ready. Definitely recommend!
Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!
I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.
Zendrop has been a great introduction to Dropshipping. The customer service team are very responsive and help get to great outcomes for customers.
Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!
We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into this and get things sorted for you. Please hang in there, and we’ll do our best to help you through it.
This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.
We're really sorry to hear about your negative experience. Your feedback is important, and we take these concerns seriously. We’ll reach out to investigate further and ensure this is addressed. Thank you for bringing this to our attention.
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