Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,133
chart
#172
All reviews
Review RSS Feed
Sept. 19, 2024
I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for. After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return
We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.
Sept. 19, 2024
Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support and product selection. Your recommendation means a lot to us!
Sept. 18, 2024
If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!
Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your feedback means a lot to us, and we’re here to ensure your experience continues to be excellent!
Sept. 17, 2024
Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!
Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!
Sept. 17, 2024
I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared. Be careful!
We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.
Sept. 17, 2024
Great platform for the auto DS . Highly Recommended
Store
My Store
Using app
About 1 month
Thank you for your recommendation! We're glad to hear you're enjoying the platform for Auto DS. Your support means a lot to us!
Sept. 17, 2024
I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.
Thank you for your feedback! We're glad to hear that Ammar was able to help you effectively and that you found him professional and easy to communicate with. Your experience is important to us!
Sept. 16, 2024
I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!
Thank you so much for your heartfelt feedback! We’re thrilled to hear about your positive experience with Mariane. Her professionalism and dedication to helping you are truly valued.
Sept. 14, 2024
Ansprechpartner immer sofort da. Schnelle Bearbeitung
Thank you for the positive feedback! We're glad to hear that our responsiveness and quick processing are meeting your expectations.
Sept. 13, 2024
I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers
Thank you for your feedback! We’re thrilled to hear you’re happy with Zendrop and that our customer support has been so responsive and helpful.
Sept. 13, 2024
Good customer service
Thank you for the feedback! We’re pleased to hear you had a good experience with our customer service.
Sept. 13, 2024
Good
Thanks for the feedback! I’m glad to hear you had a good experience.
Sept. 13, 2024
Prompt customer service
Thank you for the feedback! We’re glad to hear you’ve experienced prompt customer service. Your satisfaction is important to us!
Sept. 13, 2024
very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!
Thank you for your kind words! We’re glad to hear Zendrop support has been quick and helpful for you. We appreciate your feedback!
Sept. 5, 2024
Very happy with Zendrop so far. Customer service is excellent and the site is easy to navigate.
Thank you for your review. We're glad to hear that you're satisfied with the support you've received.
Sept. 5, 2024
Great customer service and a very easy to use website. Highly recommend.
Thank you for your feedback! We're glad to hear from you.
Sept. 4, 2024
Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform and support team amazing. We appreciate your recommendation!
Sept. 4, 2024
Customer support is patient and helpful. My issue was solved. Thank you.
We’re glad to hear that you had a positive experience with us. Thank you for your review.