All reviews

Rating Breakdown

  • 5
    83% (682 ratings)
  • 4
    7% (59 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (56 ratings)

Reviews with Text

  • 95% (776)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2024

I had an excellent experience with the customer service. Answered every question i had in depth and didn't make me feel like they were trying to brush me off irregardless of the number of questions i was asking.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Zendrop is a fantastic partner! Their support team is very helpful and responsive!! It's great having a one stop shop for my products.

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

April 5, 2024

Easy to work with and fast support

Store

Wixlure

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 3, 2024

excellent support 24/7

Store

EVIA

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Zendrop is easy to use and has much better customer service than other drop shippers I've worked with. It's also much easier to manipulate the products.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

zendrop is amazing and has great customer service

Store

NovaNex

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 31, 2024

Schneller, guter Service bei Unklarheiten. Tolle Sache!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 30, 2024

Great Platform, Customer service is great when you have issues. Shipping times is good and hopefully becomes faster like amazon speed! then they would be unbeatable. Hopefully they provide more competitive prices than other fulfilment platforms so they stay desirable for business owners. Thanks Team! Appreciate the work!

Store

YouCure

Using app

28 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 29, 2024

Never Ever Again! My journey with Zendrop, filled with anticipation for a business boost, morphed into a narrative speckled with delays and financial drains: - Delivery Delays: A staggering 95% of my customer orders arrived at least two weeks late, shaking the foundations of customer trust and satisfaction I had worked hard to build. - Financial Loss: The delay epidemic resulted in a domino effect of refunds, culminating in a $2800 loss in one week, a significant hit to my operational budget. - Customer Support: The mantra "it's out of our control" became a recurring theme in communications with Zendrop's support team, echoing over 100 times without offering solid solutions or assurances. - Operational Inefficiencies: These issues bring to light critical questions about what Zendrop genuinely controls if quality, delivery times, and process management seem beyond their grasp. This experience underscores a need for reliability and control in the dropshipping arena—qualities that are non-negotiable for any business aiming to thrive.

Using app

4 months

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this .

5 / 5 Share

March 28, 2024

Zendrop's support is right on point. The customer Service rep was patient and helped me work through all my confusion. GREAT SERVICE!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

March 28, 2024

Great products, big portfolio. Occasionally issues with out-of-stocks or linking to updated product variants. But it is well worth investing resources working with Zendrop

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 27, 2024

Excellent and quick service

Using app

3 days

Total reviews

15

Average rating

5.0

4 / 5 Share

March 26, 2024

After having some issues with being double charged, I spoke with Molly in billing who took care of me and my situation. Thank you Molly for your great assistance!

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

March 25, 2024

Contacted support chat because I couldn’t see the shipping information of an order. Support answered quickly and was able to guide me through to see the shipping information.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

10/10

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2024

Very beginners friendly, everything is automated and easily imported from Aliexpress. Response time is very quick aswell.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Great service!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

friendly interface and professional support. All services available in one platform. Zendrop has been in this business longtime, they know what they are doing.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

ZENDROP is a lifesaver to beginning entrepreneur like myself. I have not made any sales yet, but ZENDROP is very easy and simple to understand for a beginner like myself. I truly enjoyed the workshop on Thursday at noon. It was live, it was real, and the host did a superb job and took a great sincere interest in his presentation. With people like that, ZENDROP will gain many future customers with its ease-of-use and sincere people who run it. ALL of my products on my page are ZENDROP imported. Feel free to stop by and leave a critique anytime. Thanks! Gary Jordan Retail Galore Store https://www.RetailGaloreStore.Shop

Using app

9 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 20, 2024

Zendrop has been the best supplier I've ever worked with, hands down. Their range of products, efficiency in fulfillment, and user-friendly platform have significantly contributed to the growth of my business. The level of personal attention and support they offer is unparalleled. A special shoutout to Jo from the support team for their outstanding assistance. Jo's prompt, knowledgeable, and friendly support resolved my queries and ensured a smooth operation for my store. Thanks to Zendrop and Jo, my experience has been nothing short of exceptional. Highly recommend them to anyone looking for a reliable and supportive supplier.

Store

lurella

Using app

22 days

Total reviews

2

Average rating

5.0