Zendrop: AI Dropshipping & POD
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Mariane was great! She resolved my issue quickly.
Thanks for your kind words! We're glad Mariane could resolve your issue quickly. Let us know if you need anything else!
Had some issues with linking products due to a software bug, I got into contact with Nyka, she was lovely & understood my issues straight away, she passed on my information to the technical team and my issues was resolved within a matter of minutes. Thank you Nyka. 10/10 customer service.
Thank you for your kind words! 😊 We're so glad Nyka was able to assist you quickly and effectively. I'll be sure to pass along your appreciation. We’re always here to help—10/10 customers like you make our job even better!
Very helpful staff and I big variety of quality products. Totally recommend!
Thank you for your kind words! We're glad you appreciate our support and product selection. Your recommendation means a lot!
I had one heck of top quality support from the team at Zendrop particularly Mariane who stuck with the connecting problem I had connecting Zendrop to my Shopify theme. I created the problem myself by testing two accounts at once with different emails. Mariane stuck with it and after many attempts Mariane Fixed the problem and stayed until I tested the complete Zendrop App. In all my professional years, I know that SUCCESSFUL Companies such as Shopify Apple Amazon Zendrop that their success is created by supplying top class 24/7 quality LIVE HUMAN support ! You can not beat good quality personal support in the building of a good Business and Mariane proved that over the last few days ensuring I get the best out of a good product such as ZEDROP Thank you to all the team at Zendrop
Thank you for your amazing feedback! We're thrilled to hear that you love the app and received top-notch support from Chris. We appreciate your constructive suggestion and will take it into consideration. Your support means a lot to us!
Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU
Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!
Eine Super App mit sehr guten und schnellen Support, viele Grüße an Chris ;)
Thank you for your great feedback! We're glad you're enjoying the app and our support. We'll be sure to pass your greetings along to Chris!
insanely helpful!
Glad to hear that! We're always here to help! 🚀😊
I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"
Thank you for sharing your experience! We're so happy to hear that Shiza provided kind, patient, and clear support. Learning dropshipping can be a journey, and we’re glad to be part of it with you. We appreciate you!
Krisnalyn responds promptly and handles concerns with professionalism and courtesy. As a newcomer to Zendrop, I’ve had a great experience so far.
Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!
The processing time is longer than before and the missing item still not yet resent to client. If they don't improve their service, we will consider other supplier.
We understand your frustration and sincerely apologize for the delays. Your feedback is important to us, and we’ll make sure to share it with our team. We’ll also follow up on the missing item and do our best to resolve this as soon as possible - expect an email from us.
they sourced two products for me in one day that werent listed. theyre always responsive, thank you Rafaela!
Thank you for sharing! So glad Rafaela and the team could help source your products quickly
Merjerrie was really helpful.
Appreciate your feedback! Happy to hear Merjerrie was helpful!
HORRENDOUS CUSTOMER SERVICE. SCAM. F - - - - - - -
We’re really sorry to hear about your experience. We understand your frustration, and our team will reach out to assist you as soon as possible.
Good service, good and friendly support resolving any problems you could ever face.
Thank you for your feedback! We're glad you had a positive experience with our support team.
Khubaib and Jcob are very helpful and kind! Nice experience overall!
I'm so glad to hear that Khubaib and Jacob were able to help you! It sounds like you had a great experience with their support. Thanks for sharing!
These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.
That's awesome to hear! It’s great that the support team was able to resolve your issue so quickly. While chatbots can be a bit tricky sometimes, it's reassuring that the email support came through for you. Thanks for sharing your experience!
fast and pro support!
Thank you for your feedback! We’re glad to hear you had a fast and professional support experience!
Hi, I've been away from my Shopify website for a few months and now I can't get into my Zendrop page. I paid for an annual subscription in May 2025 that lasts until May 31, 2026 (invoice no. 6E844B89-0016). Can you help me activate the account? Best regards, Knut Inge
Thank you so much for sharing this feedback! It’s great to hear that Zendrop’s support went above and beyond to help with your situation. Their willingness to offer a solution like adding two free months shows how committed they are to your success. You’re in good hands!
Great customer support, good service and makes fulfillment super easy.
Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!
rappe antwoord!
Thank you for the kind words! We're so glad to hear that Markqil and the team were able to assist you quickly. We appreciate your support and recommendation!
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