All reviews

Rating Breakdown

  • 5
    83% (8,368 ratings)
  • 4
    14% (1,402 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (128 ratings)
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5 / 5 Share

Sept. 4, 2024

Amazing customer service! Quick refunds when necessary. I was worried i might not get a refund after a higher plan was deducted from me but it was properly handled and swift. Juan was really friendly and helpful

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re thrilled to hear that Juan provided friendly and swift assistance. We appreciate your recognition and support!

5 / 5 Share

Sept. 4, 2024

Amazing plattform, the team is super helpful. Thank you so much for all amzing support team. Highly recomended.

Store

AWACADI

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re delighted to hear that you find our platform and support team amazing. We appreciate your recommendation!

5 / 5 Share

Sept. 4, 2024

Assistance when required was reasonably quick.

Store

My Store

Using app

13 minutes

Developer Reply

Thank you for your feedback! We’re glad to hear that our assistance was quick and helpful.

5 / 5 Share

Sept. 4, 2024

Great Dropshipping Platform! Zendrop has been fantastic for my e-commerce business. The platform is easy to use, with seamless integration and automated order fulfillment. Shipping times are impressively fast, keeping my customers happy. The product selection is vast and high-quality, and the support team is always helpful and responsive. Overall, Zendrop has significantly streamlined my operations and boosted customer satisfaction. Highly recommend!

Store

Vozura

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear that Zendrop has been such a valuable tool for your business. We appreciate your recommendation and support!

5 / 5 Share

Sept. 4, 2024

Customer support is patient and helpful. My issue was solved. Thank you.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad to hear that you had a positive experience with us. Thank you for your review.

5 / 5 Share

Sept. 3, 2024

They are always willing to help. Always on top of their game. Great app and service.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Rest assured that we're always happy to offer assistance.

4 / 5 Share

Sept. 3, 2024

Great and very easy, to find products, and easy to load to shopify store site. I loved it. My only challenge is shipping from ducts from US. some products are not shippable internationally. So check Zendrop fulfilment products on. I love their support service advisors. Very patient and helpful. They will help you resolve any challenges, by taking you through.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We’re glad to hear that you received excellent support from us. Rest assured, we’ll use your feedback to maintain and even enhance our service. Thank you for sharing your experience!

5 / 5 Share

Sept. 3, 2024

Zendrop is the best for all your dropshipping needs

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We truly appreciate it.

5 / 5 Share

Sept. 3, 2024

the best app for dropshipping! Fast delivery times best prices and the costumer support is just out of this world!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you for sharing your positive feedback. Thank you for choosing Zendrop!

5 / 5 Share

Sept. 3, 2024

Tech Support has been great with helping me with my issues. (I am new to this)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that you received an excellent support from us. Thank you for sharing your feedback!

5 / 5 Share

Sept. 3, 2024

It is so good to have great support team when you are going to start somthing new, there are so many tecnical issues you can stuble upon. Zendrop have a greate support team that always point you in the right direction or help you out then and there. I couldent do without! Thanks for always helping

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us and we're glad to hear a positive feedback from you!

5 / 5 Share

Sept. 2, 2024

Molly helped me a lot in transferring my plan and credits to my former account. It was very helpful and fast. Thank you so much.

Store

Oh.N.G!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

We're glad to hear that your concern has been resolved and you received a an excellent support. Thank you for your feedback.

5 / 5 Share

Sept. 1, 2024

Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear from you and we truly appreciate your feedback.

5 / 5 Share

Sept. 1, 2024

Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are really glad to hear from you and appreciate the positive feedback. Thank you for taking the time to leave your comments..

5 / 5 Share

Aug. 31, 2024

I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that your concern has been resolved. We truly appreciate your feedback.

5 / 5 Share

Aug. 31, 2024

Absolutely brilliant so far, especially for beginners! Really easy to navigate and their support system (both the bottom and the team) have been spot on with all my questions.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback and we're truly happy to hear how satisfied you are with all the support you received.

5 / 5 Share

Aug. 31, 2024

The customer service is great, it's fast and very efficient. As for the platform, I still use it, it is good and I have found very good products.

Store

Ubbun

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We'r glad to hear how satisfied you are with the support you received. Your feedback is really appreciated.

5 / 5 Share

Aug. 31, 2024

Zendrop has great products and amazing customer service. It is currently 1:30 AM and I was having trouble then decided to message for help and they got back with me in a matter of a couple of minutes. (Ian deserves a raise;) ) 10/10 would recommend!

Store

My Store

Using app

About 22 hours

Developer Reply

We’re thrilled to hear about your positive experience with Zendrop and our customer service team. We appreciate your feedback and recommendations.

5 / 5 Share

Aug. 30, 2024

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!

5 / 5 Share

Aug. 30, 2024

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support... I will partnership Zendrop and recommend ...thank Zendrop

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

We’re delighted to hear about your positive experience with Zendrop. We’ll continue to provide excellent support and assistance to ensure your satisfaction. Thank you for your partnership and recommendations!