Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,133
chart
#172
All reviews
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July 22, 2024
They have a support team that reacts very quickly, which really helps with urgent questions. The app itself works very well; it's easy to use, and there are no complications when using it. The only feedback I would give is to provide the ability to know beforehand what the discount is when you have an order of 2 products or more, instead of finding out how much you save only after the customer has placed the order.
July 22, 2024
Janelle really helped me today, i could not fill my orders because of an error and she helped me fix it:)
July 19, 2024
July 19, 2024
It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
June 25, 2025
We needed to sort out a promotional delivery, and Zendrop support stayed with the issue until it was resolved. We greatly appreciated it.
July 17, 2024
I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!
July 17, 2024
Great support, still finding our way around the app but so far so good! :)
July 17, 2024
i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely
July 16, 2024
So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.
July 12, 2024
I recently started using Zendrop for my e-commerce business, and I must say, their customer service has been exceptional. From the moment I signed up, the team at Zendrop has gone above and beyond to ensure my experience is smooth and hassle-free. The onboarding process was seamless, thanks to the detailed guidance provided by their support team. They were always available to answer my questions, no matter how trivial they seemed. I particularly appreciate their prompt response times – I never had to wait long to get the help I needed. Zendrop's customer service representatives are knowledgeable, friendly, and genuinely invested in helping their customers succeed. They provided me with useful tips and tricks to optimize my store and were proactive in resolving any issues that arose. One instance that stood out was when I encountered a problem with product synchronization. The support team quickly identified the issue and walked me through the steps to fix it. Their patience and expertise turned a potentially frustrating situation into a positive learning experience. Overall, Zendrop has impressed me with their dedication to excellent customer service. Their team is a valuable resource, and their commitment to customer satisfaction is evident in every interaction. I highly recommend Zendrop to anyone looking for a reliable and supportive dropshipping platform.
July 11, 2024
Zendrop has been a game-changer for my dropshipping business, providing seamless integration with my eCommerce store and access to a wide range of high-quality products. The platform’s reliable shipping and excellent customer service have significantly boosted my customer satisfaction rates. I highly recommend Zendrop for anyone looking to streamline their dropshipping operations and scale their business efficiently.
July 10, 2024
Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.
July 10, 2024
Verry satisfied, the customer service staff is always ready to answer questions and help...today thank you Jemima!!!, ...on another occasion Knight and so many others
July 9, 2024
I've JUST added product to my store. I was having trouble finding a sizing chart and the AI bot put me through to a Human helper and we quickly solved the problem. The 4 star is for the Customer Service only.
July 9, 2024
Excellent customer support, very friendly , very organized structure of the app