Zendrop: AI Dropshipping & POD for Shopify

Zendrop: AI Dropshipping & POD

Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
Feedback
1,172
Reviews
Chart
#203
Shopify

All reviews

5 / 5 Share
Oct. 3, 2024

Awesome service, Ian has answered my certains questions.

Store Using app Total reviews Average rating
Haunted Lanterns About 1 hour 2 5.0
Developer Reply

Thank you for your feedback! I'm glad to hear that Ian was able to assist you with your questions.

5 / 5 Share
Oct. 3, 2024

Great service when you have a question about a order. Janelle did great with answering my questions and helping me fix the issue.

Store Using app Total reviews Average rating
Votory Nederland 18 days 2 5.0
Developer Reply

Thank you for your feedback! We're happy to hear that Janelle provided great service and helped resolve your issue. Your satisfaction is our priority, and we appreciate your support!

5 / 5 Share
Oct. 2, 2024

Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.

Store Using app Total reviews Average rating
Nowkhaz About 22 hours 2 5.0
Developer Reply

Thank you for sharing your experience! We’re so glad to hear that Shiza provided you with exceptional support and helped resolve your issue with patience and courtesy. Your recognition means a lot to us!

5 / 5 Share
Oct. 2, 2024

Great experience so far, good(quick) customer support and always helpful with resolving issues

Store Using app Total reviews Average rating
Aventra Beauty 7 months 1 5.0
Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience and appreciate your recognition of our support team. We're always here to help!

1 / 5 Share
Sept. 26, 2024

Customer service is non existent. They'll charge you $79 even after you cancel the free trail and then they refuse to refund. Plus they add $100 to the account that's meant to be used towards orders, but when you don't have any orders they still won't return the $100 and it'll just sit in the account forever. Would not use again in the future.

Store Using app Total reviews Average rating
NIRVANA 6 minutes 8 4.5
Developer Reply

We're sorry to hear that your experience wasn't ideal. Please email us at [email protected] so we can assist you further.

5 / 5 Share
Sept. 26, 2024

Store Using app Total reviews Average rating
Alara 2 months 9 4.6
5 / 5 Share
Sept. 25, 2024

I had a great experience with the support team! They responded quickly and were super friendly, I really appreciate their dedication to customer care. Highly recommend!

Store Using app Total reviews Average rating
AuraWave™ About 2 months 1 5.0
Developer Reply

Thank you for the wonderful feedback! We’re so glad to hear you had a great experience with our support team. Your appreciation means a lot to us,

5 / 5 Share
Sept. 25, 2024

Just worked with Mariane at Zendrop support and I was able to get my questions answered and the process was very smooth.

Store Using app Total reviews Average rating
CEW Store About 1 month 14 5.0
Developer Reply

Thank you for sharing your experience! We’re delighted to hear that Mariane was able to assist you smoothly. Your feedback means a lot to us!

2 / 5 Share
April 7, 2025

This is an updated review. I am VERY VERY VERY UNHAPPY WITH THESERVICE OF THIS DROPSHIPPER!!! They promised 1-5 days of processing, and 1-10 days for actual shipping. last woeek orders are all past due on all commitments. Right now I have 30% request for cancelation. Support has not been able to resolve the issue. I am thinking of re-strategizing all my investment as I built my business around only them. Buyers beware!

Store Using app Total reviews Average rating
Vivareflex Online Over 1 year 1 5.0
Developer Reply

We’re so glad to hear that you had a positive experience with our technical support! Thank you for sharing!

5 / 5 Share
Sept. 23, 2024

Had a question for the customer success team and they were quick to respond and provide helpful feedback. Was happy to chat with an actual person as well!

Store Using app Total reviews Average rating
Kheori About 19 hours 1 5.0
Developer Reply

Thank you for your feedback! We're glad to hear that our customer success team was quick and helpful. Your satisfaction is our ultimate goal!

5 / 5 Share
Sept. 23, 2024

De service is top! Altijd vriendelijke medewerkers die je bij alles helpen. Ook het assortiment is super breed en veel keuze.

Store Using app Total reviews Average rating
MostlyWoman 3 months 1 5.0
Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that our friendly team and extensive range have made your experience enjoyable. Your appreciation truly inspires us to keep delivering the ultimate service!

5 / 5 Share
Sept. 21, 2024

Absolutely perfect dropshipping app

Store Using app Total reviews Average rating
Xavkip 17 days 3 5.0
Developer Reply

Thank you for your awesome feedback! We’re glad to hear you’re enjoying the dropshipping app!

5 / 5 Share
Sept. 20, 2024

Very good service, very nice guy. Very respectful and helpful. Thank you

Store Using app Total reviews Average rating
NordicTwist 8 days 1 5.0
Developer Reply

Thank you for your kind words! We’re glad to hear you had a great experience. Your appreciation means a lot!

5 / 5 Share
Sept. 20, 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

Store Using app Total reviews Average rating
B-Products 2 months 3 5.0
Developer Reply

Thank you for your fantastic feedback! We're delighted that Janelle could assist you so effectively. Your recommendation truly means a lot to us!

1 / 5 Share
Sept. 19, 2024

I subscribed to Zendrop's yearly service in January, paying $197, but I've never been able to use it. In June, I hired someone to start using Zendrop for dropshipping, but for months, the app was unable to facilitate dropshipping from Alibaba due to technical difficulties. Despite being patient and waiting for a resolution, Zendrop's issues persisted, making it impossible for me to use the service I paid for. After months of being unable to utilize the platform, I requested a refund, which Zendrop refused to provide. I cannot justify paying $197 for a service that I was never able to use due to their technical problems. I'm now preparing to take legal action, as I believe it's unacceptable to pay for something and receive nothing in return

Store Using app Total reviews Average rating
Yourneedsathome 8 months 1 1.0
Developer Reply

We do apologize to hear that about your experience. To further assist you with this, we'll be reaching out to you.

5 / 5 Share
Sept. 19, 2024

Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended

Store Using app Total reviews Average rating
VXR 2 months 2 5.0
Developer Reply

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support and product selection. Your recommendation means a lot to us!

5 / 5 Share
Sept. 18, 2024

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

Store Using app Total reviews Average rating
betterpricedeals About 2 months 1 5.0
Developer Reply

Thank you for your wonderful recommendation! We're thrilled to hear that Jobelle provided you with efficient support and that you found the process quick and easy. Your feedback means a lot to us, and we’re here to ensure your experience continues to be excellent!

5 / 5 Share
Sept. 17, 2024

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

Store Using app Total reviews Average rating
Crystalline Prana 21 days 3 4.3
Developer Reply

Thank you for the great feedback! We're thrilled to hear that our customer service was able to help you get back on track. Your satisfaction is our priority!

1 / 5 Share
Sept. 17, 2024

I cancelled on March the 19 of 2024. I was charged for June and July. I was told there was nothing they could do. I disputed it with my credit card company and they lied and said I didn't cancel until August. I went back into my shopify account to get the proof and it has "magically' disappeared. Be careful!

Store Using app Total reviews Average rating
Lisa Marie 7 months 2 3.0
Developer Reply

We apologize to hear that you did not receive ideal support. Your experience is important to us, and we’ll be reaching out to you offer further assistance.

5 / 5 Share
Sept. 17, 2024

Great platform for the auto DS . Highly Recommended

Store Using app Total reviews Average rating
My Store About 1 month
Developer Reply

Thank you for your recommendation! We're glad to hear you're enjoying the platform for Auto DS. Your support means a lot to us!

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