Zendrop: AI Dropshipping & POD
All reviews
I recently had a concern about my billing cycle and reached out to Zendrop's support team. Harvey, the representative I spoke with, was incredibly prompt and helpful in resolving my issue. He took the time to explain the breakdown of my bill, which I greatly appreciated. As someone new to Zendrop and Shopify, this level of support has been very reassuring. I look forward to continuing to work with Zendrop and highly recommend their service!
Thank you for sharing your experience! We're so glad to hear that Harvey was able to resolve your billing concern promptly and provide clear explanations. It’s great to know that the support has been reassuring as you navigate Zendrop and Shopify. We appreciate your recommendation and look forward to continuing to support you!
Thank you for the five stars! We truly appreciate your feedback and are glad to have been able to assist you!
Very Helpful and Knowledgeable.
Support help was quick and resolved the questions i had. very helpful.
Hello, I'm new to this website and I'm glad I am able to add products to my Shopify store. I'm tired of ordering products and having to pack them then ship them. I really appreciate Zendrop so much.
its great no complains they are fast to resolve any issue and app is super easy to use.
I recently started using Zendrop, and so far, I’ve been impressed with how easily customer service addresses any issues. It gives me a great sense of security knowing support is just a click away. I also love their branding section—it’s fantastic! When I received my first order, there were a few missing items, but Ivan resolved the issue quickly. Overall, I’m extremely satisfied and highly recommend Zendrop!
Zendrop ha sido una herramienta increíble para mi negocio. Su plataforma es fácil de usar y ha simplificado completamente el proceso de gestión de pedidos y envíos internacionales. La variedad de productos, la velocidad de procesamiento y el soporte al cliente han superado mis expectativas. Además, la integración con Shopify ha sido perfecta, lo que me ha permitido centrarme en hacer crecer mi tienda en lugar de preocuparme por la logística. Definitivamente recomendaría Zendrop a cualquier emprendedor que busque eficiencia y confiabilidad en su negocio de dropshipping. ¡Gracias por hacer las cosas tan simples!
I encountered an issue disconnecting my TikTok Shop from Zendrop without disrupting operations. Resolving it required about an hour of collaboration between Zendrop and TikTok, as the disconnection couldn't be handled directly within Zendrop. Both representatives remained patient and persistent, ensuring all questions were addressed and solutions explored. Ultimately, TikTok resolved the issue, but the teamwork provided valuable insights. This experience highlights the importance of preparing for similar challenges in the future. We successfully achieved the desired outcome thanks to Zendrop's 24/7 customer support.
The crew at Zendrop is always quick to respond. Amazing assistance with any issue or need. I could not ask for better customer service.
Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!
We’re sorry to hear that you’ve had a frustrating experience so far. We understand how confusing support can be, and we appreciate your patience. We’ll make sure to look into this and get things sorted for you. Please hang in there, and we’ll do our best to help you through it.
This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.
We're really sorry to hear about your negative experience. Your feedback is important, and we take these concerns seriously. We’ll reach out to investigate further and ensure this is addressed. Thank you for bringing this to our attention.
Zendrop is awesome! They have great support and a ton of great resources and one to one help!
5 Stars for Jo Anne and her fast response and help. I love Zendrop so far although my store hasn't kicked off yet it's been a great experience learning and getting help in fixing up my store.
Customer service is excellent! Faye replied very quickly and was very helpful.
Great customer service - always ready and available to help for a quick chat to resolve any issues.
As a beginner to the dropshipping world and shopify I must say that Zendrop has the best support for any setup issues and general help. Everyone has been kind and encouraging. The app is easy to use and understand. I can clearly see product and shipping costs which helps adding new products quickly.
Zendrop has truly exceeded my expectations! Their customer support team is nothing short of amazing — always friendly, helpful, and quick to provide solutions. Whenever I’ve had a question or needed assistance, they’ve gone above and beyond to make things clear and easy to understand. It’s so refreshing to work with a team that genuinely cares about their customers. Their support makes running my business feel like a breeze! If you’re looking for reliable service and a team you can trust, Zendrop is the way to go.
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