Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.5
feedback
828
chart
#111
All reviews
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July 19, 2025
Mir wurde schnell und freundlich weitergeholfen. Der Kundenservice ist super freundlich und sehr geduldig, was ich besonders schätze, da ich zum ersten Mal mit Zendrop arbeite. Vielen lieben Dank an das ganze Team!
July 16, 2025
Harvey was excellent! Helped me resolve my issue in a very timely manner. Very professional and very helpful!
July 16, 2025
Customer services is extremely quick and very helpful. adding products is very seemless as well
July 16, 2025
Quick and helpful customer support. Hasnain was able to explain everything as simple as it was. So much quicker and better than AutoDS. 100 % recommend Zendrop.
July 15, 2025
Excellent. Top class. I am very impressed and satisfied with the service.
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July 15, 2025
Chat with Shiza was very helpful. She is very accommodating and proactive. Zendrop service is awesome!
July 14, 2025
one thing i would say that its not like any other dropshipping software i have used so far, most of the other apps have chinese people that are talking with you in english and their english is not even great, but with the zendrop its completly oppisite to comminication is much clear also they have a branding system wich i havent used it yet but havent seen that offered in other platforms so its much better then the rest of them i can say.
July 14, 2025
Honestly, great service. They make it really easy to communicate with the suppliers.
July 11, 2025
Great customer service. I am a new seller and had a question and they were able to get me answer very quickly. Highly recommended and very satisfied with service so far.
July 11, 2025
support réactif via le Chat (Module 3: How to Get Help from Zendrop Support). les produits sont quali, en ce qui concerne le délai de livraison je pense que c'est correct, à voir au fil des commandes et par la suite afin d'avoir un délai de livraison plus rapide. l'option "autre" d'en le Chat serait bien pour joindre plus rapidement le support humain dans les cas particuliers. Sinon je recommande pour la fiabilité et les tarifs forfaits sont correctes et ça filtre la qualité des produits donc c'est top !
Thank you for your detailed feedback! We’re glad to hear you appreciate the product quality, delivery times, and responsive support. Your suggestion about improving chat access to human support is valuable, and we’ll definitely consider it. We're grateful for your recommendation and are here to support you every step of the way!
July 11, 2025
Superb support team! Well done!
Thank you so much! We're thrilled to hear you had a great experience with the support team — we'll be sure to pass along the kind words!
July 9, 2025
Great efficiency, user-friendliness, and auxiliary support
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My Store
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July 6, 2025
Jo was fast and smooth in her answers
Thank you for the great feedback! We’re glad Jo could assist you quickly and smoothly.
Aug. 4, 2025
Updated: Zendrop support team reached out, apologized for the inconvenience, returned the unexpected monthly fee. Customer service was very helpful to resolve my issue. Thank you! Shout out to Austin Zafar who helped me. Installed the app into my website, came back 2 days later and the app took over my themes and auto submitted a ton of random products into my website and made them active without me doing any of this. On top of this, it then bumped my subscription up to the paid tier automatically. I removed everything, changed my theme back, and uninstalled the app.
We’re really sorry to hear about your experience—that should never have happened. We understand how frustrating it is to have your store and subscription impacted without your consent. Thank you for bringing this to our attention. We’ll be reviewing this issue urgently, and a member of our team will reach out to you directly to make things right.
July 4, 2025
Wonderful experience, Rafaela was super kind, informative and answered all questions promptly. Definitely recommend! excellent customer service.
July 4, 2025
Thank you to the Zendrop team for their quick and helpful support — both email and live chat responses have been great. The platform is easy to use, offers a wide range of quality products at great prices, and the import process into Shopify is smooth and straightforward. Really happy with the experience so far!
Thank you for the fantastic feedback! We're delighted to hear our team’s support has been quick and helpful, and that you're enjoying the platform’s ease of use and product selection. We're excited to continue supporting you on your journey!