All reviews

Rating Breakdown

  • 5
    82% (7,959 ratings)
  • 4
    14% (1,374 ratings)
  • 3
    2% (176 ratings)
  • 2
    0% (39 ratings)
  • 1
    1% (109 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 5, 2023

Eles deveriam deixar algumas coisas mais claras para o vendedor realizar o processamento das vendas realizadas

Store

Futeis

Using app

7 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 22, 2023

good but confusing sometimes and no 24/7 support. also need to pay and get a subscription to fulfill more than 25 orders

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

March 3, 2023

They have so many great products to add to your store. If you register for the pro plan, you get more options and personal brand.

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 13, 2023

Update: The customer success team reached out to me and we were able to sort out the problem. They were quick and helpful. Original: Very slow customer support that does not help. For around 3 weeks I am now talking to the customer support and it's been a cumbersome nightmare. I am asking a simple question to link multiple zendrop products to one product with multiple variants on Shopify. Support is evading questions & problem descriptions, asking "Why do you even want to do that and taking multiple days to respond" I sent all the zendrop product Ids and asked to just create a zendrop product on their backend that contains all the variants because the approach that the support told me to do does not work for my use-case at all. This has been straightly ignored and after 7 days (And I even asked if there was an update after 4 days) answered with: "It looks like your products are able to be linked. I am a little confused on what you are needing to be done on our end. Do you know what the steps are to receive a quote on your products? To receive a quote we require a sale on the product first. " So as a PLUS user with access to 24/7 support, that's the answer I receive. Btw I tried linking the products but they are not shown in the search results when you try to link a product. He could already see that I successfully quoted many products so it was obvious that I know the requirements. To me, it feels like he is just trying to keep the conversation going and is enjoying wasting other people's time. I also mentioned other problems, for example instantly declined quotations, which he ignored. I was very respectful with their customer support but they definitely are not respectful of your time.

Store

Penlit

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! I appreciate the honest and transparent review. I'm sorry to hear about the less than exceptional experience you've had so far with our Customer Success team. This is absolutely not the standard we hold ourselves to, and I truly believe that this was simply a misunderstanding or a lack of training on that particular topic which we will 100% address. I just shot you an email so we can dig into this together. I hope to hear back from you soon!

3 / 5 Share

Feb. 27, 2023

Yes it's a good app. I like it an looking forward to work with you guys. Hope this app will fully support me in my drop shipping business

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 24, 2023

I'd recommend giving this a try, but I have yet to make any sales so I can't say if it really works. Set up process was easy though.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 22, 2023

It is pretty easy to use. However, I do believe to get the best benefits from Zendrop to use the upgrades. They do provide a lot of information to support the business.

Using app

5 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 22, 2023

Zendrop has an easy way to import products fast. It has limited products to dropship. It has not bring me any sales but I believe it will.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 22, 2023

i find it little slower app to use. Some of the icons were hard to use. Look wise it was a great app.

Using app

8 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 20, 2023

First real day using Zendrop, I'm finding a lack in the category I sell in. Hoping that they add more that I suggest to them. Looking forward to see how my company and this one grows together.

Using app

About 1 month

Total reviews

2

Average rating

4.0

3 / 5 Share

Feb. 20, 2023

I just started using Zendrop and so far it seems very user-friendly. I have already imported my first product. It was really easy.

Store

My Store

Using app

5 months

3 / 5 Share

Feb. 19, 2023

ease of use - very straight forward , items easy to find and import to shop - only issue i have is price of subscription , if your just starting out its caps you on what you can achieve

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 18, 2023

Just started my Dropshipping journey and the products Zendrop have access to are pretty good. Will see how it all works out soon then I'll upgrade my 3 star to ?

Using app

9 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 18, 2023

It's a good option for importing products with a reasonable shipping price as well as a rational shipping time.

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

March 18, 2023

It's the the first week trying it I don't know yet if it good or bad Right now I will give it 3 stars. thanks.

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the honest review! I hope that after giving Zendrop a solid shot you find it to be a 5-star extension of your dropshipping business. :)

3 / 5 Share

Feb. 16, 2023

For now, it is good however I am yet to order my first product in order to do a review so I will do another one once I order

Store

Deskdom

Using app

5 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 15, 2023

seems decent. haven't shipped anything yes so I guess well have to wait and see. maybe ill update if it works

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 15, 2023

it is a payed platform haven't paid for it yet but have done heaps of research seems good so far for us Aussies we get 12 -15 day shipping times hopefully that improves soon

Store

yatta

Using app

6 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 14, 2023

interface linda e super intuitiva mas até agr apresentou prblemas com meus pedidos falando que n transporta pro Brasil

Store

onefind

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 13, 2023

Some products have misleading images, the product available is not necessarily the image that is being shown--check the variants to get an accurate product. Do your due diligence and review the entire product listing before you import it to your store, this will save you a lot of work later.

Using app

12 months

Total reviews

2

Average rating

4.0