Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,153
chart
#64
All reviews
Rating Breakdown
July 29, 2024
Zendrop is super good you can see every information, what you need to know, the pricing of the product the shipping cost calculated combined so you know the exact price and the shipping days, super easy to connect with your store super easy to publish products and to search them up even a section with trending products. it's just great, really recommend it!!
July 29, 2024
Customer support is always the most important aspect that I consider when I am choosing an app. As chatbots that give you documentation become normal nowadays, a human who reassures you with solutions promptly can help reduce your frustration, especially for a new startup.
July 29, 2024
Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their ...
July 29, 2024
Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok
July 29, 2024
words simply cant describe how amazing they are. fast kind over providing value truly a treat!
July 29, 2024
I am completely satisfied with the service. The support team is very fast, efficient, and friendly. Thank you once again.
July 29, 2024
Been using this app for a while, faster service. Products arrive nicely, no complaints
July 29, 2024
I have the best experience dealing with customer support; shout-out to Juan for being incredibly helpful throughout the process. FIVE STARS.
July 28, 2024
July 31, 2024
For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot. Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
July 28, 2024
Great customer service support and the app is very easy to navigate. Plenty of products to choose from.
July 28, 2024
Very happy with Zendrop, every time have a question customer support is fast, professional, and knowledgeable. Jemima help me today and she was amazing.
July 28, 2024
The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much
July 27, 2024
Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended