All reviews

Rating Breakdown

  • 5
    83% (8,379 ratings)
  • 4
    14% (1,402 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (129 ratings)
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5 / 5 Share

July 29, 2024

Wonderfull app, no lie evereything is simple but effective

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Great App,Amazing Custommer Support

Store

BayLana

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

Zendrop is super good you can see every information, what you need to know, the pricing of the product the shipping cost calculated combined so you know the exact price and the shipping days, super easy to connect with your store super easy to publish products and to search them up even a section with trending products. it's just great, really recommend it!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

They're fast when responding to anything you need. Very good service.

Using app

27 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 29, 2024

Customer support is always the most important aspect that I consider when I am choosing an app. As chatbots that give you documentation become normal nowadays, a human who reassures you with solutions promptly can help reduce your frustration, especially for a new startup.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

July 29, 2024

Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their ...

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 29, 2024

Theres still a lot of issues that need to be fixed with their compatibility with tik tok, everyday seemed to be a new issue with tracking or shipping, have only had one tracking issue with shopify though. Just only use US based shipping if you plan to sell through tik tok

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

July 29, 2024

words simply cant describe how amazing they are. fast kind over providing value truly a treat!

Store

VILIORA

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

I am completely satisfied with the service. The support team is very fast, efficient, and friendly. Thank you once again.

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 29, 2024

Been using this app for a while, faster service. Products arrive nicely, no complaints

Store

Todoro

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

July 29, 2024

I have the best experience dealing with customer support; shout-out to Juan for being incredibly helpful throughout the process. FIVE STARS.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Amazing service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

Using app

25 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

July 31, 2024

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot. Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Using app

11 days

Total reviews

13

Average rating

2.9

Developer Reply

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

5 / 5 Share

July 28, 2024

Great customer service support and the app is very easy to navigate. Plenty of products to choose from.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

Very happy with Zendrop, every time have a question customer support is fast, professional, and knowledgeable. Jemima help me today and she was amazing.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

The customer service is great, they are willing to spend a lot of time to solve the problem, answer questions very quickly, I would like to thank jemima for taking the time to help me, thank you very much

Using app

About 11 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2024

Had a few problems at first but my boy Juan hashed them out

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2024

The best customer service and got all the help I needed

Store

Q8Stig

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

Zen drop is always wiling to go the extra mile for their customers. Attentive and efficient service. Highly recommended

Using app

3 months

Total reviews

2

Average rating

4.0