All reviews

Rating Breakdown

  • 5
    83% (8,390 ratings)
  • 4
    14% (1,403 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (130 ratings)
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4 / 5 Share

July 3, 2024

however i am new to zendrop but i found the support team excellent

Using app

10 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 3, 2024

Great help and service thanks Zendrop team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Joining Zendrop has been one of the best decisions I have made. Their response time is amazing and the support team is great with follow up. Any issues thus far have been resolved in a very short time frame. Staff are polite and professional.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Very nice and helpful customer service. Easy to use

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

Using app

11 days

Total reviews

5

Average rating

4.2

5 / 5 Share

July 3, 2024

Support of zendrop is fast and amazing.....i have been impressed.Thank you guys in zendrop.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Using app

9 days

Total reviews

1

Average rating

5.0

3 / 5 Share

July 3, 2024

Preço do envio dos produtos é absurdamente caro!

Store

LojaBig

Using app

4 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

5 / 5 Share

July 3, 2024

I want to highlight the excellent customer service I received from Zendrop. I was pleasantly surprised at how quickly they responded to my query via Gmail. Not only were they quick to reply, but they were also extremely friendly and willing to help me with my issue. I would definitely recommend Zendrop for their efficient and friendly customer service! Thank you for your excellent work!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 3, 2024

This is honestly the easiest dropship partner that I have and currently work with...! I have worked with a few other drop shippers, but Zendrop is by far the smoothest partner that I have seen, and I am just so grateful to have discovered/even work with! Thank you, Anthony and Adrian Morrison, for introducing me to this wonderful company and thank you Jared for the training about the process to set everything up for smooth sailing! <3

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 3, 2024

Customer service is top notch! The website could use a little work though most listings don't contain enough information about the product with just generic text and pictures. Also if you switch suppliers the orders you currently have don't get updated and it's impossible to update them. So you have to either use the old supplier for those orders or duplicate the orders on shopify to work around this. But if you duplicate on shopify your customers order # changes and they get new emails cause loads of confusion for them and reflecting badly on the level of professionalism of the store. Also when trying to use the import from AliExpress app it failed to get pictures of variants and just listed Ali SKU's which could not be found anywhere on Ali, even in page code, so it was impossible to match the variants to the actual product you wanted to link. With that said, the customer services is always there to help where they can and make it work. And the service itself, of packaging products and adding cards is great.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 2, 2024

the staff is extremely helpful and most knowledgeable

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

I joined Zendrop not too long ago and had a pleasant experience so far. What I am most happy about is their quick and helpful customer service. I encountered a problem today and reached out to support via chat. I was quickly transferred to a representative and received a reply within 2 minutes. The representative was very kind and helpful and the issue was fixed in a few minutes. Very happy with my choice.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Amazing customer service and super helpful. Really appreciate Jinky for helping me throgh.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Very good app. Easy to find the product you want

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Great Customer Service. Prompt reply.

Store

My Store

Using app

About 1 month

5 / 5 Share

July 2, 2024

Great customer service

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 2, 2024

Es muy fácil de usar

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 2, 2024

Fast and great customer service support

Using app

About 1 month

Total reviews

1

Average rating

5.0