Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Rating
4.9
Feedback
207
Reviews
Chart
#464
Shopify

All reviews

5 / 5 Share
Feb. 5, 2026

I have been loving the app for the heavy lifting it does for me that 24 hours 7 days a week can take care of my clients,

Store Using app Total reviews Average rating
From China with Love 11 months 4 5.0
5 / 5 Share
Feb. 5, 2026

Easy to use and platform is intuitively designed. The responses are good although we do actively review them to ensure they stay relevant.

Store Using app Total reviews Average rating
The M-ethod Skin 10 months 3 5.0
5 / 5 Share
Feb. 3, 2026

ZipChat.ai is super easy to use and works great right out of the box. The chatbot feels natural, replies fast, and actually understands what visitors are asking. It helps answer questions, keep people engaged, and turn more chats into leads without extra effort. Simple setup, smart responses, and a great experience overall. Highly recommended!

Store Using app Total reviews Average rating
BIO PET 5 months 1 5.0
5 / 5 Share
Feb. 2, 2026

We have turned ZipChat into our customer service and sales agent. Increased sales and decreased customer interactions with our staff. We have increased sales, lowered overhead and our customers are getting fast accurate information.

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 30, 2026

ottima app per allegerire carico assistenza clienti

Store Using app Total reviews Average rating
IntegroPet About 1 year 1 5.0
5 / 5 Share
Jan. 21, 2026

Great product so far

Store Using app Total reviews Average rating
Argos Home 12 days 4 5.0
5 / 5 Share
Jan. 15, 2026

Facilissima da usare, potentissima e supporto di massimo livello. Tutto il customer care ringrazia e il team marketing ha un superpotere in più con le campagne!

Store Using app Total reviews Average rating
Numa Milano 16 days 3 5.0
5 / 5 Share
Dec. 31, 2025

Great app, great support. Love that they keep on adding new features like email AI!

Store Using app Total reviews Average rating
Bayte 3 months 13 5.0
5 / 5 Share
April 2, 2026

I absolutely love Zipchat.ai and it is really working wonderfully as I train the assistant! Responds realistically, in the tone of my business. I'm able to make corrections if there is anything I want to change and will help me focus on other things. Carlo, Alessandro, Jean, and the team at Zipchat have been exceptional at helping me through the processes. Great investment.

Store Using app Total reviews Average rating
Epic Era Tees 3 months 8 5.0
5 / 5 Share
Dec. 12, 2025

Excellente solution en place depuis quelques semaines et qui est véritablement un outil dont il nous serait difficile de nous passer, aussi bien en avant-vente qu'en après vente ! Super job

Store Using app Total reviews Average rating
Pièces Détachées Frigo 3 months 6 5.0
5 / 5 Share
Dec. 2, 2025

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

Store Using app Total reviews Average rating
Momomi 7 months 4 5.0
5 / 5 Share
Nov. 27, 2025

Wonderful app! It saves a lot chunk of our time. Live saving before Christmas :) Love it!

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 18, 2025

Store Using app Total reviews Average rating
Cable Bullet 4 months 10 5.0
5 / 5 Share
Nov. 12, 2025

They were very helpful. They resolved a request I had without any problems. It was a most useful application. I would also like to thank Alessandro very much.

Store Using app Total reviews Average rating
Glimmer of Luxury 10 days 2 5.0
5 / 5 Share
Nov. 6, 2025

We have been using ZipChat for around 2 months now and I have to say, it's really impressive. Even 'out of the box' the AI does a fantastic job of responding to customers questions, making recommendations etc. and the responses are far superior to a lot of 'chatbots' I have come across, even for huge corporates. There are then several ways you can train the AI through simple steps to make it even better, and the app has some fantastic features to help you make the most of its capabilities. The level of support has also been second to none. Alessandro has been super helpful in helping getting everything set up and providing advice on how to get the most out of the app. Overall a fantastic app and amazing support. Really exited to see what it can do over time as it continues to learn and we can really start to embed it as a member of the team.

Store Using app Total reviews Average rating
Alfresco Chic 3 months 11 4.7
5 / 5 Share
Nov. 3, 2025

Exceptional product. Thank you Zip-Chat team. Been using ZC for four weeks, and the AI has over 600 replies, with a conversion rate of 20% and average spend of £130.00GBP. The AI has learnt very quickly the product range and its incredibly helpful, efficient and cost-effective. Anyone not using ZipChat is losing out on incredible value.

Store Using app Total reviews Average rating
The Dog-G8 Company About 1 month 1 5.0
5 / 5 Share
Oct. 15, 2025

Amazing app. Very good to use!

Store Using app Total reviews Average rating
Naturstep® About 14 hours 3 5.0
5 / 5 Share
Oct. 15, 2025

After a long search for the right AI chat solution for our store, we finally found Zipchat ***and it’s been outstanding***. We even considered custom-developing our own tool because nothing else out there met our needs, but Zipchat exceeded every expectation. The setup was seamless, the AI performs impressively well, and the support team has been phenomenal: quick, helpful, and genuinely committed to our success. After using it for the past month, it’s clear Zipchat is a first-class solution both in functionality and service. Highly recommended!

Store Using app Total reviews Average rating
Lotz Outdoors 19 days 3 5.0
5 / 5 Share
Feb. 4, 2026

Zipchat is incredibly easy to set up and integrates perfectly into our workflow. The interface is clean, intuitive, and works flawlessly from the start. We also appreciate how responsive and accessible the support team is (Alessandro): quick answers and real help when needed. Highly recommended this chatbot.

Store Using app Total reviews Average rating
Vaonis 4 months 6 4.7
5 / 5 Share
Oct. 14, 2025

It's quite an intelligent AI - would recommend to other businesses. Good customer support too!

Store Using app Total reviews Average rating
Schleepi 7 days 4 4.0
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