AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#603
All reviews
Review RSS Feed
Oct. 12, 2024
Extremely convenient and customizable tracking for customers. Support is quick to respond and extremely helpful.
Oct. 4, 2024
In terms of AfterShip itself, might not be the most reflective of your business by itself. But better compatibility with Shopify would be great, in terms of starting a premium plan, which can only be done by the store-owner. Might be a better feature to have when other employees are given admin rights, that they would also be able to start the premium trial themselves, instead of having to bother the CEO with mundane tasks such as this. In terms of Customer Support, I would like to point out the Garvita was amazing. Although I was a bit frustrated and gave her a hard time, she stayed professional and tried to help me as much as she could. Albeit, she was not able to help me further, due to Shopify being the problem apparently, she directed me in the right direction.
Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Sept. 21, 2024
It's very handy considering I can't track with Shopify due to my main product type. Along with getting a free trail.
Sept. 18, 2024
Sept. 17, 2024
Just started using the app to track shipments in between fulfillment and delivery. It's exactly what I needed to keep my customers up to date on shipments.
Sept. 16, 2024
I was highly impressed with the customer service provided by AfterShip Tracking. They were extremely responsive and able to answer all of my questions quickly and effectively, making my experience using the app much smoother.
Sept. 13, 2024
VERY PROMTP SERVICE AND ALL MY QUESTIONS WERE ANSWERED. SHREYASI WAS SUPER KIND AND PATIENT AND HELPED ME WITH ALL MY QUESTIONS
Sept. 13, 2024
So nice service, I having problems with html code, but your guys help me with that. I love it!
Sept. 12, 2024
I have used this app in my old shop for and long time, Thank you so much for the wonderful support!
Sept. 10, 2024
Professional & Knowledgeable, very helpful, solved my questions quickly and efficiently.