Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,475
chart
#763
All reviews
Rating Breakdown
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Sept. 29, 2023
Jennie is the most professional and helpful person I have ever met. She was always there when I needed her. Thank You, Jennie!! I recommend this app.
Sept. 29, 2023
Huge thanks to Jennie, so helpful and so quick with her responses. She answered my questions instantly. I really appreciate and keep up the brilliant work.
Oct. 25, 2023
Had trouble remapping a failed order; Giselle swifty got it working thanks!
Sept. 28, 2023
It was amazing! Always helpful and great detail. Thank you for being so patient and friendly
Oct. 26, 2023
Onboarding was great! They were able to answer all my questions and the direction provided was spot on. The team was great in providing feedback on my orders. The rest of the support team, is amazing, making a great partner. Zopi works! Thanks
Sept. 26, 2023
Thank you Durra for such great help, you helped me a lot with starting my business!
Sept. 26, 2023
Congratulations to the entire Ali Order team for their outstanding work! Your software has simply been incredible and has greatly simplified my order management process. And a big shoutout to Minn, who seems to be an essential part of this exceptional team! Her expertise and determination are beautifully complemented by her kindness and charm. She is undeniably a remarkable individual. Keep up the great work, Ali Order! You are doing an amazing job, and I look forward to seeing what the future holds for you. Thank you for everything you do!
Sept. 26, 2023
Lily with customer support was amazing in helping me understand the work flow. I was losing my mind as TikTok was canceling orders, and it was a mess. I did NOT know they do not support TikTok orders, but all others are fine, like the website. Lily did an amazing job as I am sure I was not easy to deal with initially. But the problem was quickly remedied and she took her time with me, did not rush through the assistant and provided me with materials to aid further. An excellent addition to the Ali Orders team for sure! I was going to remove the app and use another but she talked me into staying with it. Excellent and above par!
Sept. 25, 2023
Customer service top, rispondono sempre e in pochi minuti! L'app funziona ed è pratica, la consiglio
Sept. 14, 2023
This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.
Hi Chris, Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail. We value your input and look forward to hearing from you soon. Best regards, Ali Orders team
Sept. 14, 2023
Hard to test the app because the free plan does not include most features, the app is super super expensive, for $50/ month you can import only 500 products and monitor price & stock for only for 50 product. this means they charge $1 per product sync , it is extremely expensive, who can afford that ? other apps offer 5000 products with stock & price sync for the same price.
Hi Soubhi! Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users. Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail. We value your input and look forward to hearing from you soon. Best regards, Ali Orders team
Sept. 14, 2023
是的，这个应用程序非常易于使用，而且实时客户服务非常棒！至于功能，我特别喜欢推送产品功能，它节省了我很多上传时间。如果我只能提出一个建议，那就是加载速度可以提高一点（现在仍然可以接受），那就完美了！是的，这就是我想说的，我一定会推荐像我的朋友这样的其他人使用这个应用程序，因为它是如此节省时间和方便！是的，这个应用程序非常易于使用，而且实时客户服务非常棒！至于功能，我特别喜欢推送产品功能，它节省了我很多上传时间。如果我只能提出一个建议，那就是加载速度可以提高一点（现在仍然可以接受），那就完美了！是的，这就是我想说的，我一定会推荐像我的朋友这样的其他人使用这个应用程序，因为它是如此节省时间和方便！
Sept. 13, 2023
The best customer support - very timely, friendly, and super helpful. Thanks!