Attentive: AI‑led Email &SMS

Nov. 12, 2025

We have used Attentive for many years and have been happy with every aspect. The features and UI are solid, they are always pushing on product development, and are proactive with compliance. I can't speak highly enough about their white glove support and dedicated CSMs. Chelsee is top tier and has felt like an extension of our internal team.

Oct. 23, 2025

Using Attentive has been super easy and helpful for our marketing efforts. Creating and monitoring campaigns is user friendly and easy to stay organized. They offer various analytic reports to help monitor performances. AI Grow is also a useful addition to offer more sign-up units and grow our audience. The support team is super responsive and everyone I've interacted with has been very friendly and helpful.

Oct. 23, 2025

Extremely happy with the performance of Attentive over the last several years. Constantly improving the U/I and different rollouts that fit client needs. Definitely a core function for our business!

Oct. 16, 2025

We really love Attentive as our email and SMS solution! It's so user- friendly, easy to integrate with our other tools and all of the reporting and dashboards are easy to digest and analyze.

Oct. 13, 2025

We have used Attentive for about 5 years now for our SMS program. They have been so great to work with, the software works great and is easy to use to setup messaging, campaigns and automations. They were so great, that we moved our email management over to them as well about 3 years ago. Having the all in one soltuon for email and SMS makes automations great to keep messaging consistent. Also, in the world of tricky SMS litigation they are great about staying on top of it and helping to keep you complaint. Highly recommend.

Oct. 13, 2025

Attentive has been a strong partner for our SMS marketing for several years. The platform makes it easy to launch campaigns, manage automations and quickly create segments for strategic targeting. Their support team is super responsive and knowledgeable, which has been a huge plus whenever we need quick guidance. The reporting tools provide solid insights into performance, though there's some room for improvement in customization and deeper data visibility. Overall, Attentive has helped us grow our email & SMS lists, increase engagement, and drive measurable revenue.

Oct. 9, 2025

We've been with Attentive for 5 years for for SMS and email marketing. The team is helpful, responsive, strategic, listens to our feedback, & is great to work with. Attentive's dashboard and new AI tools are intuitive and easy to use. Highly recommend!

Oct. 8, 2025

We’ve been with Attentive for some years now, I’ve had experience with other SMS providers but no one has cared as much as Attentive has. It’s not only one team or one person that cares about helping you but their whole brand, they’re very responsive and always willing to help. The new tools they come out with are also quite useful and innovative and I’m excited to see how the brand grows with such dedicated people in the team.

Oct. 8, 2025

We’ve been using Attentive to manage both email and SMS, and it’s been seamless combining our email and mobile strategies. Their extensive library of “journey” templates has made automating much of our program simple, and they continue to roll out new features that make the platform even more powerful. Attentive has truly become a key partner in driving our retention and lifecycle marketing efforts.

Oct. 8, 2025

(4.6 stars - still early days to the platform) We switched to Attentive about two months ago from Yotpo SMSBump and have really enjoyed the change. Yotpo had a lot of extra features that felt unnecessary for what we needed, while Attentive is simple, effective, and easy to use. The AI tools and smart recommendations are a great bonus and make campaign planning feel effortless. Our team has easy access to everything they need, and we have had no issues with the Shopify integration. We also appreciate the white glove support, which makes the entire experience smooth and reliable. Overall, it has been a good transition, and we are excited to see how the platform continues to grow.

Oct. 8, 2025

We’ve been with Attentive for several years now and it continues to be a great decision we’ve made for our business. The platform is incredibly easy to use, reliable, and syncs seamlessly with our Shopify store. Their customer service team is always responsive and helpful. Our SMS marketing continues to perform exceptionally well thanks to this great platform! Highly recommend.

Oct. 7, 2025

I helped onboard Attentive for our team back in 2019 and we've been using it ever since. The product only improves with each year and it's by far the most intutive platform in our martech stack. We wouldn't have seen the growth we have as a business without a reliable SMS partner like Attentive.

Oct. 7, 2025

Been with Attentive for a few years now. Erika is great as our CSM. Hands-on, proactively helping. Good compliance team, intuitive interface.

Oct. 7, 2025

Attentive has been a fantastic SMS marketing service. Best in class features and great support. Very satisfied with the product.

Oct. 6, 2025

Attentive came to our attention when we were looking for alternatives to Klaviyo for email marketing that also serviced SMS. Attentive was a stand out due to its integrated SMS and email functionality as well as native integration to Shopify. They also offered an extensive trial with analysis on the benefits that Attentive would bring to the business compared to our existing vendors. The onboarding experience was robust and pleasant with plenty of support from both Australian local support as well as their global team.

Oct. 6, 2025

We’ve explored several SMS platforms over the years, and Attentive has been the easiest and most reliable by far. The Shopify integration was quick and intuitive. Everything synced perfectly without the usual manual setup or data-mapping headaches. What we appreciate most is the accuracy of their attribution. Attentive pulls in all the right data and gives a true picture of performance, rather than inflating revenue like many other platforms tend to do. It’s refreshing to finally have transparent reporting we can trust. Between the smooth setup, excellent customer support, and clean performance tracking, Attentive has been a huge upgrade for our team. Highly recommend.

Oct. 6, 2025

We have been using Attentive for SMS marketing only. The dashboard is user friendly and the customer service team is wonderful.

Oct. 6, 2025

We've been using Attentive for more than a year to help with our SMS marketing. They provide excellent customer support and have an easy-to-use interface that makes scheduling Campaigns and setting up automations easy.

Oct. 6, 2025

We've been with Attentive for 5 years now, and have been very happy with everything. They lead the space for SMS marketing, and have always been a great partner to help us grow and reach our customers in different ways. They also are constantly coming up with new features and products that help make this channel easy to use while achieving higher ROI, especially with AI.

Oct. 6, 2025

Attentive is a great choice for SMS marketing. It's simple, intuitive, and they have many options for support when you need it. We started our text marketing program with them, and it's continued to grow year after year, and works well in tandem with our other marketing platforms. They are also great with keeping you updated on marketing compliance changes, and always bring in an expert to advise, which I really appreciate.