All reviews

Rating Breakdown

  • 5
    90% (10,253 ratings)
  • 4
    7% (745 ratings)
  • 3
    1% (92 ratings)
  • 2
    0% (25 ratings)
  • 1
    1% (167 ratings)
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4 / 5 Share

Dec. 21, 2021

Didnt like the No curreny conversion for people all over the world I did enjoy the easy importing Julius was great in customer service

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Hey "pet-emporium", We are so glad to hear that you are enjoying our Interface and our features such as the import feature! We will keep on Improving our tool and implant new features for our precious customers! We will contact you regarding the currency problem you are facing and see how we can overcome this issue :) - AutoDS team -

4 / 5 Share

Dec. 11, 2021

Angelica is a great help. She patiently heard the issue and was able to understand the issue well. Thank you Angelica.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 3, 2022

**UPDATED REVIEW*** While I have had some issues with the software from time to time (like all software), the staff has ALWAYS been kind and courteous and always nice to work with even when I wasn't. AutoDS is the heartbeat of my store so just like my real heart, when I have a problem it is serious, The way they dealt with my recent issue restored my faith in AutoDS. I look forward to a long running relationship. **INITIAL REVIEW*** I have chatted with support several times and they have been VERY helpful, and fast. I appreciated their cheerfulness and understanding. They have been a pleasure to work with.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi "Just Wright Tactical"! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help! -AutoDS Team-

4 / 5 Share

Oct. 21, 2021

I have had many issues with this app, but live chatting with support was very efficient. Jay-Ann was super helpful, friendly and patient when it came to showing me how to work around all of the errors I was encountering. I am excited for the new updates and truly believe in this system as it pulls in every bit of information needed. The suppliers list is impressive as well. With live chat there to help, it makes it easier to resolve user errors. You can't beat having a great efficient system and amazing customer service! Thank you Jay-Ann and AutoDS.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 2, 2021

We had a chat with Mechelle and was a great help! Answered our questions clearly and simple. Very informative and detailed. Really appreciate the customer service and help. Thanks!! UPDATE* This app so far is ok. Seem to have a few glitches along the way. 1) Out of Stock when it's not on the store's side or it may be "Low in Stock" 2) Currently having importing issues 3) Not happy with the fact I have to manually order the customers products. They say All stores are "fulfilled by AutoDS". But not having success on that. 4) Chat - At first they were very helpful and available but as of the past month, they might be available to chat once or twice a week. A trouble ticket takes days to be answered. And they don't really answer the problem. UPDATE - 10/2/21 1) Out of Stock issue has been mostly resolved. a) No personalized Items allowed. -most of my items were personalized. Seems like Im having most of my problems with Etsy. So far Amazon has been doing fine. 2) No importing issues since then. But it could contribute to importing personalized items or items with MANY Variants. Dor has been a great help. He's been checking with my trouble tickets. Customer Service has been good.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hey " The Foodie Channel"! We will make sure to pass the word to "Mechelle", our customer service team will be happy to know that you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. - AutoDS Team -