All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 25, 2025

This was our first time building a B2B Shopify store using the BSS B2B app, and while it was a learning curve at first, the live chat support team made the process so much smoother. Selina and Emma have been incredibly helpful, resolving our issues efficiently and providing excellent support every step of the way. We couldn’t recommend the app enough!

Store

Gohobi

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 25, 2025

Amazing app for wholesale pricing. Excellent customer service and Support team resolves all issues within couple of hours.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 21, 2025

I just got the app and the support team has been VERY responsive in assisting me with setup. Victor, in particular, has been going above and beyond! I look forward to continuing to work with their team.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 20, 2025

App works great, support is wonderful. Available, helpful. I'm glad I have chosen BSS

Store

Cocoeko

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review with those kind words. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 20, 2025

ik word goed geholpen door het BSS Team

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much <3 It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 20, 2025

The app is working well so far for us. Big thank you to Emma for her excellent support and patience with us while trying to set up all details. Best support ever!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 20, 2025

My experience with BSS: B2B & Wholesale Solution has been truly professional, and their support is lightning-fast. I would definitely use them again!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 19, 2025

This is a great Wholesale app. The support team is extremely helpful and has solved any issue and answered every question in a timely manner. They are very nice and patient, especially if you are new to the process. Emma was super sweet and helpful. She even offered to check my settings and then gave me some helpful tips to improve our customers' experiences.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Feb. 19, 2025

Excellent support, they are concerned about solving any problem and adapting to the needs of each client. Very positive.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Excellent service and help when needed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Emma was very responsive and helpful. Team helped me to implant codes for functions that APP does not support at this moment.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

This app is good. A lot of customizations that you can add to your store in order to sell to B2B customers right away. Not all features are self adjustable, but customer support is very helpful and attentive. Emma from support really helped a lot with everything we needed.

Store

Ran Gov

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Thank you, Jonas, for your support and for seamlessly integrating our Shopify store. Everything works smoothly and flawlessly. Truly professional!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

I had an excellent experience with Mida! They helped me install the app quickly and smoothly. Their support was top-notch—friendly, knowledgeable, and very responsive. I truly appreciate their patience and professionalism. Highly recommend their service!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

Smooth app, amazing support helped us integrate with our theme smoothly, would recommend. Good features and is what we require

Using app

5 days

Total reviews

3

Average rating

3.7

4 / 5 Share

May 1, 2025

Update as of May 1st Emma was quite helpful last week. She addressed all our concerns and helped us set up this app to work properly. we have been testing it for a few days and it works perfectly fine now. At first, communication was an issue but she was understanding and helpful. EXTREMELY UNHELPFUL SUPPORT TEAM - Update as of 3/20/25 It almost feels like a prank how they are avoiding to help you after you ask them for something, at 1am they email you saying '' do you really confirm this action?'' and when you confirm it they say they can't do it. They spam your email at 1 in the morning saying they can't help you because it's their lunchtime. They beg for reviews, this is my third time editing this review as it's impossible to get help without leaving a bad review. The app keeps crashing - especially if you have large amount of items. For an app that's so expensive, it's ridiculous how unhelpful they are. Update as of 2/20/25 : They ignore our support requests. We are using the platinum plan ($100 a month). We have been trying to reach them for the past few days through in-app chatbox, email and whatsapp yet Selina keeps ignoring them.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 12, 2025

The professionals at APP were able to quickly resolve my various issues and help me launch my website smoothly.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

We only use a very small part of what this solution offers in total. That however works very well. The support from the team and their devs is outstanding and probably the biggest reason to recommend the app.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

The app works really well for us, but the real stars here are the support team! Jonas went above and beyond to help me this morning with a shipping issue I thought was related to BSS. It turned out to be caused by another app, but that didn’t stop Jonas from dedicating his time to finding a solution. He was patient, thorough, and incredibly supportive - he genuinely couldn’t do enough to assist me. I’m so grateful for the effort he put in, and it’s refreshing to see such outstanding customer service. Huge thanks to Jonas and the team!

Using app

About 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 10, 2025

Jonas, the Customer Support Representative was very helpful and went the extra miles! I was very impressed! Thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0