BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#744
All reviews
Review RSS Feed
Feb. 26, 2021
The application worked decently (was a bit slow showing prices at times), but two time updates were made to the application which made our site unusable and we lost many sales. These updates seemed to have been pushed live without much testing from the BSS team. We contacted the BSS team and they were unaware that their application broke our site checkout. They stated that their app was not responsible. 4 days later, they followed back up and said they in fact did see multiple errors in the B2B/Wholesale app that caused our site to break. After issues like this happened twice, we pulled the application from our site because it was not worth the risk of it constantly breaking and bringing down our site.
Steph here from BSS Commerce. Firstly, sorry for the inconvenience caused so far and thank you for your valuable report so that we can improve our app to be better. Secondly, because the B2B scenario is complicated and there might have some conflicts between the app and your theme/other apps so it takes some time for us to detect the problem. Now that all are fixed, I hope you can give our app and the team another chance to be helpful to your business.
Feb. 25, 2021
I have just been set up with this app and I am amazed with the features. I love the embedded sign up form option, it was exactly what I was looking for. I also had a wonderful experience with customer service, I had quick responses and so help with the installation.
Feb. 3, 2021
Great app, allows us to sell both to b2b customers and b2c customers. custom pricing options are endless and easily did everything we need. Team were fantastic in getting our store set up and running as part of the plan. Any problems they have dealt with fast and effectively. We also paid extra and had some store customization work done at the same time, fantastic service from Stephanie and all at BSS. No quibbles at all!
Dec. 11, 2020
Merci pour votre aide, ainsi que pour votre patience. Grace à vous le problème a été résolu. Merci beaucoup Team Kaszer
Nov. 18, 2020
Really nice B2B application - fast setup and works perfectly with simple and variable products. Had few questions and their tech support was available within a minute and got answer few moments after.
Oct. 9, 2020
I've installed this app, the app works well and their customer support is also great the resolved issues in a quick time.
This very first feedback is very meaningful to the whole team. Thank you very much!