BOOSTER SEO & IMAGE OPTIMIZER
Booster SEO – All-in-one SEO & Image Optimizer Shopify App
Rating
4.9
feedback
9,246
chart
#90
All reviews
Rating Breakdown
Review RSS Feed
March 1, 2023
useless app that doesnt actually boost seo at all. its shows how much you saved but their app actually doenst do anything
Hi Michael, Darrel here from Booster Apps. I read your recent app store review and we are very to sorry to hear about not seeing any results from our app. 😔 So our app applies its SEO improvements right away to your site's code, but the whole SEO process is longer (getting higher search engine rankings, and eventually increased traffic). Here are a few things to keep in mind: It can take Google up to several weeks to index your site's new information, so you won't immediately see changes from the app in Google search results. However, you may be able to speed up the process by following Google's official recommendations for requesting your site to be recrawled (updated in Google results). It takes even longer than that for SEO to start making a significant impact on your site traffic and sales: 4 to 6 months on average. This is not due to our app being slow, but it's because of how Google and other search engines track SEO. SEO is definitely a long-term effort. How high up your site appears in Google search results is impossible to control directly, since Google is the one who determines that by taking into account hundreds of factors, including off-page SEO that humans (not apps) must do, such as backlinks from other sites to your pages. For best results, make sure you work on off-page SEO while our app takes care of your on-page SEO. For on-page SEO, our app's automatic features are a solid foundation, but to get the most out of our app you may need to tweak your settings and improve your site's content with guidance from the app. See our Getting Started guides for more on this: https://seo-optimizer.boosterapps.com/category/1074-getting-started We've sent you a follow-up email. I hope we can resolve this and hopefully improve your experience with the app. So sorry again for the Inconvenience. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Feb. 16, 2023
We first ran in to issues when compressing out store images (it got stuck at about half way) - this was resolved by the dev team within a few days. Unfortunately we then ran in to a similar issue when renaming the alt tags of our images, it wasn't clear which images had been renamed and which hadn't andthe ap seemed to get stuck in a constant loop. We reached out to support who were particuarly unhelpful this time, however they did say we could have a refund. We've since emailed the support team requesting a refund, we haven't had a reply, wouldn't recommend.
Hi WiDEYE, Darrel here Support Manager from Booster Apps. I am so sorry that you encountered issues with our app. We did manage to fix the image compression issue but we didn't manage to get a chance to look into your image alt text issue, if you could reinstall the app we can definitely look into it. We will contact you on the existing support ticket that you have with us. Regarding the refund, I am afraid we can only issue refunds if it was already paid, however, since the charge is still unpaid, only Shopify can reverse this charge. We have gone ahead and sent a request to Shopify to reverse the charge, we will provide you an update as soon as we receive one from them. We want to turn around your experience with our app which is why we will look forward to your response to the email we will send you. *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Jan. 16, 2023
As a 14-year SEO, I've used many utilities for my own personal sites as well as for my clients. I had done in-depth research prior to suggesting this application to my client, this seemed to have been the best. However, I've experienced a series of failures on behalf of the team of Booster. Image compression only gets done one day out of the week, and as of now, my client has yet to get image compression done, even after many, many emails back and forth with the company. Many promises were made, but none were kept. My client depends on my work and my suggestions, and when a company I put faith in drops the ball, my agency's reputation is on the line. I've done my best to work with them on a number of related issues, but none have worked out. All these glam reviews you see are mostly from someone's "chat experience", and not the experience from the utility itself. I have had to work many hours each week to compensate for the lackluster utility, will be removing it the moment I get my client's site perfect again, within days. Lastly, do not use the URL optimization tool. This will create all new URLs and redirects. I never touched it, nor will I ever. If you do not keep the utility, you will have a nightmare of 404s to manage. Review from ZINC Digital of Miami- Kirk Musick, MS, MBA
*Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Jan. 6, 2023
WARNING DO NOT BUY!!...COMPLETE SCAM! 100% COMPLETE SCAM!!!!!!!!!!!!!!!!! ..................................... ..................................... WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING!WARNING! ........................ ........................ ONLY BUY IF YOU WISH TO INFECT YOU WEBSITE WITH A DISEASE THAT WILL DESTROY YOUR GOOGLE RANKING & BUSINESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .......................... .......................... When you delete app they leave code in the backend that was NOT there before you install that all which 100MILLION% will sabatoge you and you website ............................. This app forces you to pay for it forever...and if you wish to delete the app if continues to sabotage your website!!!! ............................. Day #1 added the app then promptly realized the generic value it brings and that it will actually hurt you in the long run. ........................... Day #3 deleted the app, OH MY GO*! Thats when the shadiness of this app was truly revealed...when you delete this app it changes all of the code in your backend so your website is no longer crawlable. I have the program semrush and the day before I added the app all was fine...then when I deleted the app semrush reported that I no longer have ANY meta descriptions(extremely bad), it cannot read any of my titles or headings and there is new code we did not add "arrow fat left icon" which SPECIFICALLY blocks our website from being crawled properly...THIS IS EXTREMELY BAD FOR YOUR BUSINESS ......................................................... DO NOT BUY!!!!!!!!!!!!!! ........................................................... HERE IS MY REPLY TO THEIR RESPONSE: WHAT A JOKE! ........................................................ WARNING DO NOT BUY!!!!!!!!!! WARNING DO NOT BUY!!!!!!!!!! WARNING DO NOT BUY!!!!!!!!!!WARNING DO NOT BUY!!!!!!!!!! WARNING DO NOT BUY!!!!!!!!!!WARNING DO NOT BUY!!!!!!!!!! WARNING DO NOT BUY!!!!!!!!!!WARNING DO NOT BUY!!!!!!!!!! WARNING DO NOT BUY!!!!!!!!!!WARNING DO NOT BUY!!!!!!!!!! WARNING DO NOT BUY!!!!!!!!!!WARNING DO NOT BUY!!!!!!!!!! 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Hi Waterkids Kids Surfboards & Paddle Boards, I read your recent app store review and we sincerely apologize for any inconvenience that this may have caused. 😔 Regarding the payment for the app's plan, our app operates on a subscription basis. The reason your improvements do not "stick" when you uninstall the app is that the data cannot be stored by Shopify, but we must store them on our servers. The monthly subscription covers that and other costs associated with the app's ongoing functionality, such as monitoring your store for new and updated products, keeping your SEO code up to date, and funding support and development work on the app. Also when you uninstalled the app, it will only remove the meta tags created by the app and default meta tags from your theme will stay. There are cases when most SEO apps are uninstalled, the app can't auto-remove its code snippet because it no longer has access to your theme files. All SEO apps on the app store also leave the theme's page title and meta description commented out, for the same reason. Our app actually creates a backup copy of your theme.liquid folder, so that you can use it to revert your theme back to its state before you installed our app. I'm sorry if this was not more clear in our app's documentation. In case you need assistance in cleaning up these codes our support team is always available 24/7 to assist you on live chat and email. Moving forward, we'd really like to turn your negative experience around - we believe wholeheartedly in this app, and as the most-reviewed/used SEO app on the Shopify app store, people agree. SEO is definitely a long game, and although it's hard for stores to see instant results, it's something that takes time to work at over time. We hope to hear from you soon and get another chance to make a good impression Josh. Sincerely, Aroll
Dec. 18, 2022
DO NOT DOWNLOAD THIS APP. It will destroy your store. It changed all the links for my products and caused broken links. When i contacted them about it i was told the app should not of done that and someone will contact me.right away. 2 days later they emailed me and said there is nothing they can do. So many better apps out there. Don’t risk your store.
Hi Honeypiekids, Thank you for your feedback. I read your recent app store review and we sincerely apologize if we didn't manage to resolve the issue sooner. 😔 Our app actually has the "Revert all" button that can revert all the changes it made with your product URLs. Please note that URL Optimization is a technique/process under which we optimize the URL structure of a website page in order to make the web page more understandable for search engine crawlers. Our URL optimization feature will change the URL of a product based on its product title. Because it changes the URL, if you have customers that have saved the previous URL and tried to access it, then it will lead to a 404 page or broken link. When a URL appears in Broken Links, it does not necessarily come from a broken link on your site. It just means that someone tried to visit that URL on your site, but there is no page for that URL - this is kinda expected if we will optimize a URL or change it, which is what URL Optimization does. Often the old links/URLs are on an entirely different site, which is the case if you used them for backlinks, which will also lead to 404 pages if you changed the URL. Whatever the cause of a broken link, no harm is done to your SEO as long as the nonexistent page has a redirect to an existing page on your site—and our app takes care of that automatically with our broken links redirect feature. 👍 Again, I am very sorry for the inconvenience this has caused. If you want to install the app again and give it another try, we will be more than happy to assist you with any of your concerns. We will be waiting for your response to the email we sent you. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Dec. 10, 2022
Have not seen anything on the sales part. And my meta tag scan always shows as something wrong and then everything else says its not wrong. currently looking for another app
Hi VLB Lash Supply Store, Thank you for your feedback. I'm sorry to hear that you haven't seen any improvement in your sales since installing our app. Just want to clarify that the purpose of our app is to improve your SEO (and therefore your traffic and sales) over time. However, SEO improvement is a gradual, long-term process because of how Google and other search engines work. - It takes Google up to several weeks to update its listings of your pages, so changes from the app do not immediately appear in Google results. - It takes even longer for SEO to start making an impact on your site traffic and sales: 4 to 6 months on average, because of how search engines track SEO. So any changes due to our app cannot have had any effect on your traffic or sales at this point(the app was just installed last month). Regarding the meta tag issues you mentioned, we would be happy to help you out with those, we sent you an email so that we can start working on it. Looking forward to your response to the email we sent you so that hopefully we could turn around your experience with our app. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Nov. 19, 2022
I was unable to test the app. As soon as I activated the monthly subscription it crashed with a server error. I contacted the developer who failed, in a short time, to resolve. Shopify customer service also intervened. I uninstalled the app because I lost confidence. Monstrously slow loading configuration pages. I don't understand how he manages to get all these positive feedbacks!
Thank you for your feedback Jet Elettronic. I am sorry to hear about your experience with our app. The issue you experienced was a temporary bug that was occurring in a few stores, this was resolved by our engineering team a few days after you reported the issue. We would love to have the opportunity to turn around your experience with our app, which is why we sent you an email on your previous support ticket. We will look forward to your response to the email we sent. Cheers, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Nov. 9, 2022
Didn't do what it's supposed to. worked on adding alt text which is the free function but the paid for functions didn't work. Contacted support still waiting for a answer
Thank you for your feedback Crafty Dan. I am sorry to hear that the alt text function didn't work. I would love to have you re-install it so that we can look into this and address the issue. I see that our support team already sent you a collab request to further check the problem, we would love to turn around your experience if you could please respond to the request we sent and re-install the app. *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected] We will look forward to your response to the email we sent. Cheers, Darrel
Oct. 24, 2022
When we added the app we ranked 1st or 2nd for all of our keywords... 1 month later we are 3rd or worse in every one of our keywords... have to assume Google IS NOT DOWN with this app and or what it does. Run.
*Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Oct. 23, 2022
Upgraded from free to Pro, setup with care and detail for best results, left it running for 4 months and it has gradually reduced my sales and almost entirely destroyed our organic search results. Clear drop in sales compared to previous year and previous months,... now based on my research by uninstalling it I face ever worse results as the app does significant damage when removed, wiping out previous SEO improvements on it's way out.
*Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Oct. 2, 2022
terrible experience they didn't care customer service at all I have no idea why do they make apps and didn't care anything about it
*Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at [email protected]
Sept. 22, 2022
This app will offer you amazing customer service and try trick you into a review before you have even used the app. All these reviews are bull sh** Do not download this app major issues and customer service just disappears. They have instant reply for the onboarding staff then you cant get in touch avoid!
Hey Theo, James here from Booster Apps – thanks for your app store feedback and review. Firstly, I'm so sorry about your experience with the app and our support team. This is definitely not the experience we strive to give. We have 24/7 live chat and email support, but our technical engineers typically handle more nuanced issues over email, which could have lead to the delayed response times. Regarding your initial issue – looking through your emails it looks like Google has now updated its Search Results as I do not see your address listed in results or anywhere in your site’s code that it could get pulled from. If this was caused by our app I am very sorry; it looks like our app had included the address added in Shopify to your structured data before you disabled the feature. We do have an option to hide contact info in our structured data and I’m sorry this wasn’t communicated to you. Again, I am sincerely so sorry for the inconvenience that this problem caused. Our team is very open to resolving this anytime with you, if you would like to reply on the email thread we have open. We reached out over email to help make things right. Hoping to hear from you soon. Cheers, James
Sept. 9, 2022
At first when I meet good support at the verification I taught this app really need a chance but after a while of using the app isn't performing well and the real problem is when I removed it they left java script in my code impact negatively on the website and need to remove it manually and that takes to much time and knowledge.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Nov. 20, 2021
This app is way too expensive. There are other apps that have come into the marketplace that will do the same for much less or free. We used them for a while and came to to revisit the available apps and wow we are getting ripped off!
Hi there, Thank you for your candid feedback and we appreciate you being a user of our app! Regarding your concerns about our pricing, I've relayed this back to our team – definitely good to know your perspective and we really appreciate your feedback. I did want to let you know we have multiple plans to fit every budget, and a generous free plan which you can use for free, forever. With the robust SEO features we do offer on our paid plans, the pricing we have is set very competitively in relation to other apps out there with comparable features. SEO & Image Optimizer helps save thousands of dollars and countless hours by boosting your On-Page SEO (Technical SEO optimizations). Being one of the most popular SEO apps on the app store, our merchants tend to agree. I've reached out over email to address some of your concerns and help find a path forward. Looking forward to chatting soon! Cheers, James
Nov. 1, 2021
Used it for a while, did not do anything for my seo and did not work properly, it's very expensive app, not worth a penny in my opinion.
Thank you for your feedback Kwiketo team. I understand that you have concerns about the effects of our app on your site, as well as the price. I would love to have you re-install so that we can look into this and address those issues. SEO is definitely a long game, and although it's hard for stores to see instant results, it's something that takes time to work at over time. I've reached out over email to see if we can help recommend some best practices and some help. Cheers, James
Oct. 29, 2021
Worst app ever. Had some good selling going on. Installed it to grow bigger. After installing and following the instructions my web page got 60%less customers. Deleting the app won't work, my webshop is ruined.
We're sorry to hear about your experience! It looks like you had the app installed for less than a day, which doesn't seem like enough time for such a big change....good or bad. There may be something else going on, and a team member is reaching out to see if you'd like an expert to review your store's setup.
Nov. 9, 2021
UPDATE!!! As the team was so nice and kind, I decided to give it another go. Also, with do many positive reviews on here, I thought maybe the first time something went wrong WORST DECISION EVER. Installing the app has NUKED my organic reach - even Google does not understand it . i spoke with them, this app may have actually a NEGATIVE impact on your google search results LOL... Additionally, I reached out to SEO Optimisation Support and NO ONE has come back to me to explain what’s going on. A whole day of no traffic to my website, and a customer service that does not respond. It’s been 8 hours. Hence I’m leaving this review as I’m sure I’ll now receive a message….? I hope Please do not make the same mistake as I did (twice) and avoid at all cost. Terrible - after installing this app I’ve lost EVERY organic reach coming from Google. Products didn’t show up anymore in google and I’m now going into Christmas season with a destroyed website due to this app. They did offer me a full refund though, clearly indicating they know that something in their code messed up my entire website. I will rebuilding it from scratch now myself with google analytics and other free google resources, hoping I can salvage things! AVOID!
Update: November 9th 2021 Hi Lunar James team, After talking with our developers, we have never seen our app affecting Google Ads or any other Google services besides Google Search, so it is puzzling to hear that you've been having these issues. Our sincerest apologies. What could be occurring is another SEO app conflicting, which can cause can cause issues with Google. Felipe, our technical support manager, has reached out to remove our code from your theme. Regarding our support times, we're genuinely very sorry for the delay there! We aim to respond within 2 hours, but I see it took us a bit longer to respond to your question. Please let me know if there's anything we can do for you going forward! Happy to jump on a zoom call to help resolve if that's easier. Feel free to reach out anytime to [email protected]. Cheers, James ------------------------ Previous response ------------------------ Hi Lunar James team, Thank you so much for your feedback and I'm so sorry about the issues that happened on your store. Laurence, one of our Senior Support Engineers, has reached out to request collaborator access and recorded a video of the solution. Please let us know how everything went with Shopify on the Google Shopping piece. Feel free to reach out 24/7 at [email protected] with any questions :). Cheers, James
June 14, 2021
I downloaded this app two days ago. I chose the largest/highest cost plan and implemented it. Everything was going fine until I looked at the app this morning and it was trying to charge me for two plans- the middle and the highest cost. I declined because I am not going to pay twice. I do, however, like the app. I hate wasting creative time for constant updating and Google and and and. SO I deleted the app with plans of re-downloading it so I can choose the plan I want. Unfortunately, I was presented with no way to decline only the middle plan. It was pay for two plans or decline two plans. Now, the app won't re-download - period. The url screams at me that I DECLINED the payment - YES - of two plans. If this is fixable, I'm interested. (Please add a way to contact you that isn't a rating. Seems rather curious to me.)
Hi there, James here from the Booster Apps Merchant Success team. Thank you for your feedback and I'm so sorry for the billing mixup and the trouble with getting in touch with us. Just to add some color to this issue, it sounds like a hiccup occured in the Shopify app billing where the charge was 'stuck' and appeared as though there were two charges when there was only one. Usually this resolves itself within 48 hours when your account status is updated on Shopify’s end. We've sent you an email update to continue the conversation and get to the bottom of this problem for you. And please feel free to contact us 24/7 at [email protected] or through the in app contact form :). Cheers, James Update July 28, 2021: It looks like a problem occurred when trying to access the app after declining a subscription or after choosing to upgrade or start a free trial. Sometimes hiccups like this occur when the system fails to update a store’s status. The issue is now resolved, and our team is happy to help with anything related to configuration or setup with the SEO app. We've sent you an email regarding this and hope to hear back from you very soon!
May 20, 2021
DO NOT BLINDLY RUN THIS APP IF YOU ARE NOT FAMILIAR WITH SEO! So many elements of the website are now broken and overridden. It's basically like building the site from scratch again in terms of linking, descriptions, etc. — Site Developer
Hey Rob/Site Developer, we're sorry to hear you're having issues with the app. We've looked into this and couldn't find any outstanding bugs or tickets so our team has reached out to offer assistance asap!
May 6, 2021
Initially looked great, easy one-click solution. After adding, my indexable pages dropped from around 10 pages in Google to 3. I removed the app. Guess which pages lost title and meta description, cutting organic trapping to a fifth? All of them. Absolutely nuked my organic traffic. Had to restore a (LUCK!) backup of my previous theme.liquid file. Honestly, kinda garbage. God knows how many thousands lost.