Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,736
chart
#533
All reviews
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Feb. 1, 2024
Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi
Jan. 30, 2024
The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke, Thank you for taking the time to leave a review and for your kind words! I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app. Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated! Warm regards, Jessica
Jan. 30, 2024
Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica
Jan. 30, 2024
Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi
Jan. 26, 2024
Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.
Hi Steven, It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued! Be sure you are always welcome to message us whatever you need! Faithfully, Pavlo
Jan. 26, 2024
extremely helpful, through & friendly
Hi James, It was delightful chatting with you, and I appreciate you taking the time to leave a review. If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help. Kind regards, Jessica
Jan. 26, 2024
Easy set up to handle our delivery and pick up and customer service was great!
Hi Brianne, Thank you for taking the time to leave a review It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Jan. 25, 2024
Amazing customer service!
Hey Jean, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego
Jan. 25, 2024
Jayne was very helpful and showed me how to fix a problem, great support!
Hi Hubert, Thank you for your kind review for Zapiet Pickup + Delivery. So glad we could fix your issue quickly. You know where we are if you need us in the future! Jayne
Jan. 23, 2024
Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle, Thank you for taking the time to write such a wonderful review! It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app. If anything comes up in the future, we'll be there to help -Steph
Jan. 23, 2024
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately. Thank for having such a great team and (I assume) culture.
Hi Anthony, Thank you so much for your incredibly kind words It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates. If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out. Thank you again for your wonderful feedback. Best regards, Jessica
Jan. 25, 2024
Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!
Hello there, Thank you very much for taking the time to leave a review; it is greatly appreciated! It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app. Should you have any further questions in the future, please do not hesitate to send us a message. Warm regards, Jessica & Diego
Jan. 23, 2024
Thank you so much for reviewing Zapiet - Pickup + Delivery! It's fantastic to receive your 5 stars :) Best wishes, Bogi
Jan. 19, 2024
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime, Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website. Should you have any further questions or need additional assistance, please don't hesitate to reach out. Kind regards, Jessica
Jan. 18, 2024
Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands -Steph
Jan. 12, 2024
Great app and very easy to work with.
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Jan. 8, 2024
Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan, Thank you so much for taking the time to leave us this review It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best. All the best, Sandy
Jan. 28, 2026
Been using Zapiet for 3 years and my experience with support team has been responsive to my issues and helped me numerous time since I started using them.
Hey Janice, Thank you for taking the time to leave a review, it's very much appreciated. I'm happy that we could sort your issue out quickly. If you ever need us again we're only a click away! Best wishes Jayne
Dec. 27, 2023
Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time
Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations. Best regards, Ismail
Sept. 5, 2024
Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!
Reply updated 10 Sep 2024: Hi Alan! Thank you so so much for sending in a review. 🥰 It was the highlight of my day talking to you and getting your delivery up and running! We'll always be here to help, so never hesitate to reach out if you need anything. Have a wonderful day! 🌞 Anggy -------------------------------- We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨ Best, Jeanette