Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,737
chart
#533
All reviews
Review RSS Feed
Dec. 21, 2023
Hi there, Thank you very much for taking the time to leave a review for our Zapiet - Pickup + Delivery If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
April 12, 2024
Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.
Hi there, I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to send us a message. All the best, Jessica
April 3, 2026
Stephane was so helpful! Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!
Hi Claudia, Thanks for the fantastic review! It's was a pleasure to be part of the Zapiet experience you described. I'm glad I was able to help smooth out your customer experience with pickup orders today. If you have any questions or need any help in the future, we'll be there for you! -Stephane
Dec. 14, 2023
Great support!
Hi Lill, Thank you for taking the time to leave a review! It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, Jessica
Dec. 13, 2023
Sandy helped me resolve an issue right away that I was having with the Zapiet plugin. It came down to having to update the version of the app. Thanks Sandy for all your help!
Hello Steven, It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery. All the best, Sandy
Dec. 5, 2023
Great app with excellent support team who are always fast! Would recommend
Hi Francois, And thank you very much for taking the time to leave us a such as wonderful review. I'm glad we were able to provide you with the help you needed and that your experience was such a positive one! We will strive to continue to offer the best products and best support Steph
Nov. 30, 2023
Stephane Was a huge help! super insightful and offered a ton of support along the way!
Hi Matt, Thank you very much for taking the time to leave us such a wonderful review If anything ever comes up, or if you have any questions, please do not hesitate to reach out! Steph
Nov. 28, 2023
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there, Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016 I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority. If you or your team have any more questions or require further assistance in the future, please feel free to reach out. All the best, Jessica
Nov. 24, 2023
We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher, I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review! We'll be near, if ever there is anything else we can help you with. All the best, Sandy
Nov. 23, 2023
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well! -Steph
Nov. 22, 2023
Great support with integration!
Hi there, Thank you for taking the time to leave a review It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery. If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks again, Jessica
Nov. 21, 2023
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day! Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨ Have a wonderful day! Jeanette
Nov. 17, 2023
Very helpful customer support
Hi! Thanks a lot for taking the time to write us a lovely review It was a real pleasure chatting with you and should anything else come up, we'll be there for you! -Steph
Nov. 17, 2023
Amazing customer service. I can't ask for anything better than this
Hi Keegan, Thank you for leaving your view, it's very much appreciated It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's. If you have any questions or need any further assistance, please do not hesitate to send a message. Kind regards, Jessica
Nov. 16, 2023
Top notch support!
Hello Todd, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego
Feb. 17, 2026
The support team is next level. Thank you to Rutvik for going above and beyond helping me with an error <3
Hi there! Thank you for your kind review. It was my pleasure assisting you with the app. Should you require any additional support, please feel free to contact us at any time. Best regards, Betty
Jan. 7, 2026
Jessica was a huge help in troubleshooting Zapiet on our site. She worked with us quickly to get things set up/resolved correctly, and was extremely responsive. Thank you, Jessica!
Hi Benji, Thank you very much for taking the time to leave such a lovely review! I'm very pleased to have helped and resolved the issue quickly (: If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Nov. 11, 2023
Krystabel is very helpful to assist me with some issues. Thankyou for being patient :)
Hi Lina! Thank you so much for leaving a lovely review. It was truly a pleasure assisting you with our Zapiet - Pickup + Delivery app and if you require further assistance in the future, please do not hesitate to reach out to our dedicated support team. Warmest regards, Krystabel
Nov. 9, 2023
Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.
Hi Alessio, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page). If you have any other questions, please do not hesitate to reach out. Kind regards, Jessica
Nov. 9, 2023
Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!
Thank you so much for the awesome review! It's great to hear that your experience with our team has been such a positive one Should you have any questions or need assistance in the future, you can count on us to be there for you! -Steph