Zapiet ‑ Pickup + Delivery

Feb. 9, 2022

Very useful, quick and precise reply ! I was looking for some information for shipping. Won't hesitate to use your service again.

Feb. 9, 2022

Nice app with all the missing Shopify features for delivery/pick up. Chat Support is really fast and helpful!

Feb. 8, 2022

This app saved me SO much time as I no longer have to email each customer to set up a pickup date/time. Also, Sandy was so helpful and kind! Thank you!

Feb. 8, 2022

Lisa from Zapiet Support was amazing to deal with! She helped me with a few issues I had with setting up the app in my theme and also suggested some great ideas to help make the online store customer experience better!

Feb. 7, 2022

Great service and fast response. App store constantly upgrades its system and customer service. Hope they can carry on this momentum.

Feb. 7, 2022

Loved the personnel working with Zapiet. They were very helpful to get the store pickup and delivery set up.

Feb. 3, 2022

Great app and even greater team here to help very fast, finding fitted solutions to each problems. Worth the spending !

Feb. 3, 2022

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Jan. 31, 2022

Currently working with Sandy and although it's only day one I couldn't be more impressed. Still more to do to make this work fully, but I wouldn't hesitate to say I have full confidence in what I've seen so far. Thanks, Sandy.

Jan. 27, 2022

Initially had many issues integrating the app as I was using a custom theme, but the Support Team was extremely helpful and patient in addressing all my queries. A great app and a superb support team :)

Jan. 14, 2022

We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended！

Jan. 13, 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

Jan. 5, 2022

Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.

Dec. 31, 2021

Excellent and fast support. The app is very straight forward once you get used it is. The team is always willing to take the time to show you what is going on.

March 21, 2023

We used this app to help clarify our in-store and shipping options. It has made our checkout much clearer and we are able to easily differentiate items we do not ship. The customer service staff goes above and beyond to help as you tailor this app to your store and coordinate it with Shopify (Thank you Jessica!). Thank you Zapiet! Update - New year, same excellent service. Working in a small business, you wear many hats. Thankfully, programmer doesn't need to be one of them. The customer service is excellent. They will help you through the many details. Thanks once again Jessica!

Dec. 27, 2021

Awesome app that satisfies almost all my needs! They are frequently updating the app, so I hope they can broaden the features even more in the future. One downside is that the FAQ site does not cover much, but the people at Zapiet are very fast to respond when I need help!

Dec. 27, 2021

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Dec. 21, 2021

Well I have to say that Zapiet has the best support team I have ever experienced! Stephane Fattizzo has done more than just help me out he has went above and beyond for our business and I've dealt with many apps, this is impeccable! My store does use a lot of different shipping profiles! and Zapiet works with Intuitive shipping to give you the freedom you need for whatever your shipping scenarios may be! Look no further when thinking of an app to make your store a pick up & delivery store this is the one you are looking for! thank you so much to the team at Zapiet!

Dec. 21, 2021

If you're not using Store Pickup + Delivery for your local delivery management, then you're leaving money on the table. Incredibly useful options, support that gets back to you in MINUTES through chat. 0% regret.

Dec. 20, 2021

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.