Zapiet ‑ Pickup + Delivery

Oct. 11, 2016

Having used multiple apps on Shopify I can honestly say this has been our favourite app to date due to the incredible customer service and ease of integration. The app integrated seamlessly within our store theme and looks very smart on our checkout page. It has every feature we have needed to use and is very versatile. Sam and the team are an absolute pleasure to work with and I cannot speak highly enough of their services - the customer support is world class. Any questions or queries we had were replied to within minutes and we were up and running very quickly. They were more than happy to help out with anything we were unsure of and took the time to explain anything we queried with a step by step walk through, enabling us to learn the ins and outs of the apps features for future use. Would highly recommend this app.

Sept. 23, 2016

Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time. The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!) 5 stars, highly recommend.

Sept. 21, 2016

I'm impressed with both the app and the support. These guys are a pleasure to work with.

Sept. 14, 2016

I am getting ready to launch my Shopify store and have been working with Sam to set up the app to work with all the quirks of my business. He has been incredible! Quick to respond, addresses all of my questions, and works really hard to get the app to do what I need it to do. The level of customer service is extraordinary -- and very much appreciated! I am super excited about this app. I think it will be perfect for my business!

Sept. 14, 2016

Perfect app for something we needed to make our online store function as we need it to. After install there we needed a minor adjustment, but the support team is really lovely, responded very quickly and fixed it right up!

April 16, 2018

We've been using the Store Pickup + Delivery app for over 18 months and it has been crucial to our online sales, without it we would not be able to sell our products online! We originally started with one store and it has allowed us to expand our store to three different countries. Andy has been a tremendous help and we could not find any app that could come close to the versatility offered by Zapiet. Great app, great service and support! Old review: I was originally having some issues and trying to figure out where I had made an error and finally resorted to emailing support. And I really wish I had just emailed them earlier! My issue was sorted out in one hour! Support had found where I had entered the incorrect code and promptly fixed it for me. Absolutely thrilled with the level of support!

Aug. 22, 2016

Tidies up store collections/click & collect nicely. Popular feature on our website so well worth the money. Really quick support when needed. Does not integrate seamlessly with Paypal and Amazon checkouts but I guess that is to be expected.

Aug. 9, 2016

Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.

Aug. 3, 2016

The customer service alone is worth 5 stars! But really, it's the pickup option that makes this app stand out. Totally recommend!

July 29, 2016

This app allowed us to carry some products on our online store, for pickup only, that we weren't able to provide to our customers in the past. Any support issue we have had were addressed and fixed in a very timely manner. We highly recommend this app.

July 13, 2016

This app is awesome, so well designed and the support is brilliant - open to new ideas and cares about the customers. www.bvsydney.com

March 30, 2018

I've been using Store Pickup + Delivery for 18+ months now. Our store just updated the Shopify theme and was once again just blown away with how great Store Pickup + Delivery. We've had hundreds of orders choose to pick up in store with no issues to speak of. Old review: I can't say enough good things about this app. My store just moved to Shopify and Store Pickup + Delivery filled all of our in store pickup needs. It also allowed us to start offering Deliveries with just a few clicks. It was virtually impossible on our last e-comm platform.. Zero headaches, easy setup and support has been outstanding.

Oct. 10, 2025

Just installed the app and I have to say the customer service is absolutely SUPERB. So far it's working just as promised, and I'm really looking forward to how much easier this app is going to make my work life :) Update: Betty from customer service was helpful and super quick with her assistance. Really appreciative of their amazing service!

May 30, 2016

Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!

April 7, 2016

We were experiencing a large number of customers selecting Store Pickup from our delivery options because it was a Free method. However, they actually required a paid delivery, and therefore our first communication with them was to ask for money! Not good. This app solved our problems perfectly, and with great support. Highly Recommended.

March 22, 2016

A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended ! -Ilse Jacobsen team, Iceland

March 8, 2016

Not only is this, by far, the best Local Delivery app in the app store---and you get Store Pickup with it!---support is absolutely excellent. I tried two alternative apps, and this one has far and away the best features, and the best design both for customers and in the admin. Don't waste your time with the other offerings currently available.

March 1, 2016

The app does everything it promises to do, and support has been awesome. It really helped deal with the issue of pickups vs. local deliveries vs. shipping since we do all three. Highly recommended.

Dec. 11, 2024

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie! Update, August, 2024: Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel! Update, November, 2024: Krystabel was responsive, thorough, and genuinely cared about resolving my issue. I felt supported every step of the way, and her commitment to making sure everything worked perfectly was impressive. Highly recommend it - thank you, Krystabel, for the excellent assistance! Update, December, 2024: We encountered an issue with our order emails. Kristine was incredibly quick to respond and she was able to offer a solution. We always appreciate the Zapiet team's fast response time and excellent support. Thank you, Kristine, for your outstanding assistance!

Oct. 24, 2016

This app is AWESOME, and frankly, we wouldn't have a shop site, if it wasn't for this app. We have 75 locations across Canada, so this app was essential for local pickups at our stores. It has been recently re-designed and looks and works so well. All that said, the best part about this app is the support and service, which has been outstanding. Thanks so much!