Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,740
chart
#520
All reviews
Review RSS Feed
Feb. 4, 2026
This is a great store pickup + delivery app! The support team is always very friendly and helpful. Once again, Jessica is a wonderful service provider. She is quick to respond, understands unique problems easily and communicates user needs effectively to developers, and vice versa. She resolved our issue in a matter of minutes! 10 out of 10 for Jessica - she's a delight to work with!
Hi Michelle & Chantelle, Thank you so much for the kind review! I’m really glad to hear that Zapiet Pickup + Delivery is working well for your store. I truly appreciate the shout-out. As always, it's was a pleasure chatting and helping you, and I’m happy I could quickly understand the issue and get everything resolved in just a few minutes. Thanks again for the 10 out of 10 rating. If you ever need anything else, you know where to reach out! Warm regards, Jessica
Nov. 8, 2018
This app is fantastic and the support is equally as fantastic! Support really helped with the big as well as small issues we had, and it looks great and very professional when customers use it to checkout. It is easily the best store pickup app available. Thank you guys for all of your help!
Nov. 7, 2018
I cannot say enough good things about this APP! The support I have received is outstanding, and the cleaness and functionality of the App itself is second to none! To be able to offer both instore and delivery will potentially double our sales, well worth the price! Good on you Zapiet, well done!!!
Nov. 4, 2018
SP+D is working awesome for me. Whenever an issue was encountered a developer from Zapiet responded as soon as they could given the time difference from CA to Europe. And went into our site and fixed the issue ASAP. We have store pickup, local delivery, and nationwide shipping working flawlessly. Local delivery is feeding info to Deliv just fine. And this app works great with Zapier. When an order is placed, no matter the fulfillment type, SP+D sends all required data to our orders spreadsheet and Slack channel via Zapier. Yes it takes times and patience and know-how to make all this happen, but once it's done it all works like a Swiss watch. I highly recommend this app! A+
Thank you so much for your review, Lenore! We're thrilled Zapiet - Pickup + Delivery is working so well for you. Your recommendation means a lot to us! If there’s anything else we can assist you with, please let us know. We’d be delighted to help. ✨ Have a wonderful day! -J Barjum
Oct. 29, 2018
I really really wanted this app to work as described. Looks great on paper. We used this app for about 5 months. Unfortunately, Its buggy and an unreliable and I do not recommend it. Moreover, it has a large limitation which Zapiet do not mention up front. Because of the way it works, it does not easily allow the user to switch shipping methods after they proceeded to checkout. Shopify caches the method and the user is stuck with that shipping method until the cache resets. We were extremely patient with the Zapiet team to fix and address these issues but they just gave us an endless runaround. Very disappointed.
Hi guys, Thanks so much for your review. It's been over a year since we last spoke and I wanted to let you know that our Rates features are now more powerful and stable than ever. As well as the huge improvements we've made at Zapiet, Shopify has also done a huge amount of work their end to reduce the rate caching period. I'd love you to give us another go so you can see the improvements we've made. I have reset your 14-day free trial in preparation :) Thanks, Andy
Oct. 25, 2018
The app is doing exactly what it supposed to. We have plenty of customization we can make. Very versatile app. The support is very friendly and clear in their explanations.
Oct. 25, 2018
Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..
Oct. 18, 2018
Zapiet's Store Pickup + Delivery app has been crucial for our online business. On top of that, their support team has been nothing but helpful. They've gone above and beyond to make sure our site is working correctly in time for the holidays, even making time to schedule a phone call in spite of the 8 hour time difference. We can't say enough good things about this app and the team that makes it happen!
May 7, 2024
We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did! Jessica was a huge help!!
Hi Zach, Thank you very much for taking the time to leave such a lovely review! It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Oct. 13, 2018
This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.
Sept. 27, 2018
A simple and effective app that does as it promises. Support was quick and helped us install and configure the app to our needs - so far so good!
Sept. 26, 2018
Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.
April 18, 2020
There's been a few ups and downs with the plugin, but overall it's giving my high traffic store the functionality to offer more ways of selling and fulfilling. There's been a few bumps, but the support team has been there to help. Overall, I'd recommend trying it.
Hey guys, Thanks so much for leaving your feedback. I have just checked our support logs and it appears that all of your issues were promptly resolved by my support team. It's great to see that you still have our app installed more than a year on. Your continued support truly means the world to us :) Thanks again, Andy
Sept. 17, 2018
Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.
Sept. 13, 2018
This team has the most amazing support! Thanks especially to Sam and Sandy for always going above and beyond.
Sept. 6, 2018
The install process takes a little while to make it exactly what you need it to be for your own specific use, but if you follow instructions, it is straightforward. The app works well and is the best I found if you offer delivery. When faced with an issue, I contacted support and was helped within 24 hrs and the issue was solved. I am happy with the app and the support.
Feb. 3, 2022
Coming to the end of our free trial is was an easy decision to keep this app on permanently. The features handled many of our shipping issues with the added benefit of adding pickup options. The customer support team has been very quick with responses and straightforward about the abilities of the program. They even went so far as to add custom features required for a few of our products. 5 star recomendation all the way.
Aug. 23, 2018
This app is amazing, does exactly what we require, and the customer service and support is second to none! Thanks so much!!
Aug. 7, 2018
Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.
June 20, 2018
I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.