Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,784
Reviews
Chart
#545
Shopify

All reviews

4 / 5 Share
Feb. 13, 2019

The Help Team at Zapiet was very responsive and worked with me to answer my questions so that I was able to successfully update my shopping platform. I really appreciate the Zapiet team!

Store Using app Total reviews Average rating
Local Roots NYC Over 1 year 1 4.0
5 / 5 Share
Feb. 11, 2019

I was getting SUPER frustrated when our check out button wouldn't work the day we were going to launch our Valentines day product for local delivery. Thankfully, Andrew came in to save the day! Not only did he fix our issue, but also edited the widget so it would match our brand better. So thankful for amazing customer service that goes the extra mile! Thank you Andrew!

Store Using app Total reviews Average rating
Sugar + Spoon About 17 hours 2 5.0
4 / 5 Share
Jan. 30, 2019

Works great. And when there are glitches, customer service is good. They respond within 24 hours, I'd say.

Store Using app Total reviews Average rating
Jones Coffee Roasters Over 2 years 1 4.0
5 / 5 Share
Jan. 23, 2019

It really help my online store noticed this season. App support team responded quickly on my queries. Although I need to reinstall due to the seasonality of my store. Looking forward to use this again next season.

Store Using app Total reviews Average rating
Aljens-Dragon-Fireworks About 1 month 1 5.0
5 / 5 Share
Dec. 29, 2025

The app and the team are amazing!

Store Using app Total reviews Average rating
Developer Reply

Hi there, Thanks a lot for the lovely review! I'm glad we were able to get you up to speed with the latest updates and get that checkout flow working smoothly. Wishing you a great holiday period, Stephane

5 / 5 Share
Dec. 2, 2018

The app itself works pretty decently, but what I'm really giving 5 stars for is the swift, empathetic, and awesome team behind this app! They we're great with helping us out when our shop was having trouble with the programs. They're staff responded quickly to our inquiry, and was patient with us and our lack of knowledge. They fixed the issue without needing hardly any of our (precious) time and courteously notified us when the issue was resolved. The app itself has been used a handful of times by locals, especially those requesting they're items are giftwraped, which is awesome. We love this app during the holiday season!

Store Using app Total reviews Average rating
Woonwinkel 4 months 5 4.6
5 / 5 Share
Feb. 4, 2026

This is a great store pickup + delivery app! The support team is always very friendly and helpful. Once again, Jessica is a wonderful service provider. She is quick to respond, understands unique problems easily and communicates user needs effectively to developers, and vice versa. She resolved our issue in a matter of minutes! 10 out of 10 for Jessica - she's a delight to work with!

Store Using app Total reviews Average rating
Crave Cupcakes Over 7 years 2 5.0
Developer Reply

Hi Michelle & Chantelle, Thank you so much for the kind review! I’m really glad to hear that Zapiet Pickup + Delivery is working well for your store. I truly appreciate the shout-out. As always, it's was a pleasure chatting and helping you, and I’m happy I could quickly understand the issue and get everything resolved in just a few minutes. Thanks again for the 10 out of 10 rating. If you ever need anything else, you know where to reach out! Warm regards, Jessica

5 / 5 Share
Nov. 8, 2018

This app is fantastic and the support is equally as fantastic! Support really helped with the big as well as small issues we had, and it looks great and very professional when customers use it to checkout. It is easily the best store pickup app available. Thank you guys for all of your help!

Store Using app Total reviews Average rating
Tropiflora About 1 month 11 4.4
5 / 5 Share
Nov. 7, 2018

I cannot say enough good things about this APP! The support I have received is outstanding, and the cleaness and functionality of the App itself is second to none! To be able to offer both instore and delivery will potentially double our sales, well worth the price! Good on you Zapiet, well done!!!

Store Using app Total reviews Average rating
Westridge Meats 7 days 2 5.0
5 / 5 Share
Nov. 4, 2018

SP+D is working awesome for me. Whenever an issue was encountered a developer from Zapiet responded as soon as they could given the time difference from CA to Europe. And went into our site and fixed the issue ASAP. We have store pickup, local delivery, and nationwide shipping working flawlessly. Local delivery is feeding info to Deliv just fine. And this app works great with Zapier. When an order is placed, no matter the fulfillment type, SP+D sends all required data to our orders spreadsheet and Slack channel via Zapier. Yes it takes times and patience and know-how to make all this happen, but once it's done it all works like a Swiss watch. I highly recommend this app! A+

Store Using app Total reviews Average rating
Three Babes Bakeshop About 1 month 2 5.0
Developer Reply

Thank you so much for your review, Lenore! We're thrilled Zapiet - Pickup + Delivery is working so well for you. Your recommendation means a lot to us! If there’s anything else we can assist you with, please let us know. We’d be delighted to help. ✨ Have a wonderful day! -J Barjum

1 / 5 Share
Oct. 29, 2018

I really really wanted this app to work as described. Looks great on paper. We used this app for about 5 months. Unfortunately, Its buggy and an unreliable and I do not recommend it. Moreover, it has a large limitation which Zapiet do not mention up front. Because of the way it works, it does not easily allow the user to switch shipping methods after they proceeded to checkout. Shopify caches the method and the user is stuck with that shipping method until the cache resets. We were extremely patient with the Zapiet team to fix and address these issues but they just gave us an endless runaround. Very disappointed.

Store Using app Total reviews Average rating
Different Drop 8 months 10 3.7
Developer Reply

Hi guys, Thanks so much for your review. It's been over a year since we last spoke and I wanted to let you know that our Rates features are now more powerful and stable than ever. As well as the huge improvements we've made at Zapiet, Shopify has also done a huge amount of work their end to reduce the rate caching period. I'd love you to give us another go so you can see the improvements we've made. I have reset your 14-day free trial in preparation :) Thanks, Andy

5 / 5 Share
Oct. 25, 2018

The app is doing exactly what it supposed to. We have plenty of customization we can make. Very versatile app. The support is very friendly and clear in their explanations.

Store Using app Total reviews Average rating
BFRecycle 10 days 1 5.0
5 / 5 Share
Oct. 25, 2018

Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..

Store Using app Total reviews Average rating
FitBitesLLC 4 days 2 5.0
5 / 5 Share
Oct. 18, 2018

Zapiet's Store Pickup + Delivery app has been crucial for our online business. On top of that, their support team has been nothing but helpful. They've gone above and beyond to make sure our site is working correctly in time for the holidays, even making time to schedule a phone call in spite of the 8 hour time difference. We can't say enough good things about this app and the team that makes it happen!

Store Using app Total reviews Average rating
Luke's Local 20 days 2 5.0
5 / 5 Share
May 7, 2024

We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did! Jessica was a huge help!!

Store Using app Total reviews Average rating
Bloom by Anuschka Over 5 years 2 5.0
Developer Reply

Hi Zach, Thank you very much for taking the time to leave such a lovely review! It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share
Oct. 13, 2018

This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.

Store Using app Total reviews Average rating
Southern Home Bakery 4 days 2 5.0
4 / 5 Share
Sept. 27, 2018

A simple and effective app that does as it promises. Support was quick and helped us install and configure the app to our needs - so far so good!

Store Using app Total reviews Average rating
OPUS Design Almost 2 years 2 4.5
5 / 5 Share
Sept. 26, 2018

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Store Using app Total reviews Average rating
Rebel Raw Almost 2 years 13 4.4
4 / 5 Share
April 18, 2020

There's been a few ups and downs with the plugin, but overall it's giving my high traffic store the functionality to offer more ways of selling and fulfilling. There's been a few bumps, but the support team has been there to help. Overall, I'd recommend trying it.

Store Using app Total reviews Average rating
Steeltown Garage Co. Over 1 year 3 4.7
Developer Reply

Hey guys, Thanks so much for leaving your feedback. I have just checked our support logs and it appears that all of your issues were promptly resolved by my support team. It's great to see that you still have our app installed more than a year on. Your continued support truly means the world to us :) Thanks again, Andy

5 / 5 Share
Sept. 17, 2018

Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.

Store Using app Total reviews Average rating
Expo Furniture Gallery 7 months 4 5.0
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