Infinite Options
Shopify Product Options
Rating
4.8
feedback
3,930
chart
#12
All reviews
Rating Breakdown
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June 19, 2024
Doesn't work out of the box. Prices don't update when an option is selected. If you want to use an option with a price, you have to connect to an item and you can only use that item's price (no custom price / discount for it being an add-on). Even then, the price doesn't actually change - on the listing, the cart, or anywhere else once you've done so. You also can't hide the "option" item by unpublishing it or it won't work correctly. So you end up cluttering your cart with items that aren't relevant to customers and priced incorrectly as stand-alone items. It is laggy - front end and back end. Support is only available sometimes. Anything beyond the most basic functionality you must code through their API or pay someone else to code. I'm not sure what we're paying for.
June 10, 2024
Never experience any worst app than this. Disgusting app and worst support service. Don't try it all otherwise you'll regret.
June 10, 2024
The team is very professional and helpful, and they reply very quickly. Great customer service. The Infinite Options app itself is a game-changer. It's really helped out my store, as I need to include a lot of customization that is not natively supported by Shopify. It's really easy and intuitive to use and I would absolutely recommend this app!
June 9, 2024
We have used this app for 5 years. Upgraded our website and had a problem with the conversion to the new theme. Sent email and within 30 minutes they fixed the problem.. Great Customer Service.
June 4, 2024
Seriously best app ever and such helpful customer service and the app makes so many features possible for my app!
June 3, 2024
Highly recommend the team at Shoppad, particularly Emily who is always fast to assist with any questions and jump in and take a look. I used this app for my previous business and always had the same experience. Highly recommend.
June 2, 2024
Infinite Options is GREAT! My products are highly personalized, and this app helps me easily add personalization options without any hassle. I needed help with one thing, and customer service responded promptly and had it changed for me by the end of the day. I highly recommend it.
May 30, 2024
Customer service is great! They formatted something for me that got a little wonky with a template upgrade. They were fast, friendly and helpful! Highly recommend!
May 30, 2024
Infinite Options was a necessity for my website as I sell personalised products. Install and set up is easy which always wins points for me. Inhave used infinite options a few times in the past and it is just amazing. I would highly recommend xx
May 26, 2024
Great way to add variants to my products. pricing is very competative as compared. here are the things that would enhance this product; 1. an Add on PRICE simply, not connected to a product...like Globo 2. a way to "activate" or 'Deactivate" an option set...or have it as a draft...rather than immediately publishing, or have to delete an element. this is why I usually create a test product to add the option set to first. 3.an Image or file upload feature 4. a little easier or friendlier interface. again Globo is much easier and user friendly here. The key feature why I DID NOT switch to globo....this app allows me to grab products based on type, vender, tag, etc...a number of ways to select specific or many products...where as this feature is only available with Globo's $20+ plan! And Variant Options app is a whopping $24 is you wish to have price add ons. so, for now I will continue to use this app as it serves my purposes. the conditional logic and selection rules is what keeps me here for the great price. admittedly I am experiencing technical issues with some new option sets ive created not showing up....but after the weekend im sure ill find help with their tech team
May 22, 2024
You can achieve conditional logic and hover-text on swatches in your menu and make your product options look beautiful.
May 10, 2024
I installed and set this up and sales have already increased. It's been maybe a month? Plus I've only done the work to use it on about 25% of the products so far. Setting it up is easy, they have guides on how to do that that are actually simple to follow! The staff that answered my questions were all great and they got back to me quickly with RELEVANT information the very first time.
April 27, 2024
Only issues with this personalization app. It isn't compatible with LITERALLY anything and support "cannot do something about it"... What am I paying for then? Go with another app if you have the choice you will regret installing this one
April 24, 2024
Quick reply! Added a necessary custom code to our site to make sure the app functioned properly without even having to ask them to do it! Great app! Great customer service.
April 24, 2024
Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)
April 18, 2024
Any time I've had questions or couldn't get something to work, their customer service has been phenomenal. They even fixed the code so the options section looks nice on my website. The best. Get it now.