All reviews

Rating Breakdown

  • 5
    91% (3,673 ratings)
  • 4
    4% (153 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (20 ratings)
  • 1
    2% (61 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2025

Very helpful and willing to stay on the chat to get everything done. I really appreciate all the help that they gave me and the app seems to be working for what I need it for. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Quick response and provided the answers to my questions

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2025

Great service. Very nice app.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2025

Fairly easy to understand and implement with a little time, but when we ran into a formatting snag, Jordin from Support stepped in and got our drop-down stylings cleaned up in just a couple of minutes. Great support goes a long way! Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 4, 2025

This app has been very helpful to meet my needs of "add-on" items for my product listings. Great customer service!

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 2, 2025

I have been so happy with this app. It is easy to use but when I do have issues support is quick and helpful. I highly recommend it!

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

Easy to use app. Great customer service.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

Easy to install. Great support. App looks great in the store and is converting.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

Customer service is incredible!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Amazing customer service! Emily fixed my CSS in minutes! ♥

Using app

About 8 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 11, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Customer service is SO helpful and extremely fast!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Abby was great! They helped me out so much and solved my problem in a timely manner, and very efficiently!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

Excellent service and App. Would highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Abby was incredibly helpful and made customizations to fit what I wanted!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Amazing App and Exceptional Support! We’ve been using the Infinite Product Options app for a while now, and it has truly transformed how we manage product variations on our site. The app is incredibly easy to use, and the integration with our Shopify store is seamless. The support team is also fantastic—very responsive and helpful whenever we need assistance. Thanks to this app, our product pages are more interactive, and our customers are having a much smoother shopping experience. Highly recommend it to any Shopify store owner looking for flexibility and reliability!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

amazing service and fast!!! super helpful

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 11, 2025

Update! We just lost an additional $215 on bundled add ons within two days, omitted from orders received. Also, the support team are not helpful, they keep giving you a run around to get you frustrated with no solution and pretend like they didn't understand your previous email because they know what damage their app caused. I won't advise anyone using this app. Most of the good reviews on here are from their team. This app is currently frustrating at the moment. Our customers previously encountered not seeing their add ons after making payments for an order. Lets say a customer added 4 add ons to their cart, once they submit their order, it's either very few or all disappeared on the order confirmation summary. We brought this to their attention and they made it known that there was nothing they could do about it, except we upgraded to a higher bundle which has the native option. We upgraded to the $12 plus plan and we have now encountered another worse problem. The add ons are not charged correctly. They set up another price for the add ons and the agent we recently chatted with blamed it on us stating that we made these changes. This isn't true, this app never allowed us fix prices directly from the app when we initially set this up. We were only allowed to bundle each add ons from the product list on the website. The website already has the prices fixed so we didn't need to manually add prices on those boxes on the right. As a matter of fact, those boxes never existed when we initially set up our option sets from the scratch. We await the app owners to fix this issue. All we want is for the add ons to be charged correctly with the original price listed and bundled up directly from the website. I won't be upgrading to make life easier only to end up encountering another worse problem. Please make this right

Using app

Almost 7 years

Total reviews

7

Average rating

2.7

5 / 5 Share

Feb. 10, 2025

Amazing Customer Service for Implementation & FAST Support

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Incredible customer service would 100% recommend

Using app

Over 4 years

Total reviews

1

Average rating

5.0