All reviews

Rating Breakdown

  • 5
    93% (3,718 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (60 ratings)
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5 / 5 Share

Jan. 15, 2025

Fantastic app! We're now able to present the options available to customers in a much more stylish and professional way. The support is amazing, especially Emily, who is always super helpful.

Using app

Over 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 9, 2025

Great follow through on solving a problem. Made our site better immediately. Thank you!

Using app

Almost 7 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 7, 2025

The app works just how we need it, and the service is top notch. So fast, and Emily at ShopPad even added a faster loading script, so everything worked more efficiently on the site.

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 6, 2025

excellent costumer service they help me in setting up whta i need

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Such a great costumer service, solved our problem quickly and were super responsive, thank you very much

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

The customer service is simply the best. The live chat is easy to use, and everyone is incredibly patient and helpful. I highly recommend!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Excellent Support!

Using app

About 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Simple, well-built, and *extremely* responsive support. Big timesaver for me.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I'm someone new to e-commerce and so need help navigating through apps. The customer service here is very good. They are patient and knowledgeable. Definity recommend this app.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

We transitioned from Bold Options to Infinite Options quite a while ago, and we couldn’t be more thrilled with the decision. The Shopad team has been incredibly supportive, responding promptly with helpful solutions whenever we’ve reached out (more often than we’d care to admit!). They’ve even stepped in to fix or implement code when needed. We’re absolutely delighted and highly recommend Shopad Infinite Product Options.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Fantastic customer service. Fast and easy to work with.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Excellent Customer Service Support and App Functionality!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Buena atención, rápido.

Store

Mi tienda

Using app

19 days

5 / 5 Share

Nov. 19, 2024

Absolutely love this app and Emily F in customer service is so sweet, helpful and answered all my questions! Definitely beyond happy with her service. Thank you again!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

I made some SEO changes to my store and didn't realize it was affecting how the the Infinite Options app appeared to customers. I emailed asking for help and they immediately looked into the issue and then created a short video tutorial showing the problem. So helpful! I made the changes and my website was back and running perfectly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Fast, fun and VERY GOOD service.

Using app

Over 6 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 11, 2024

Great app! We offer our customers free engraving every holiday season and Infinite Product Options worked as needed. I also contacted customer service with a question and got an immediate response and solution.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

This app has really helped us with our extra variants. It seemed hard to setup, so I hired someone on Fivrr to do it, and then it was easy after that.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Once I was able to reach someone, they were able to quickly resolve the issue with my listings.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great app and even better customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0