All reviews

Rating Breakdown

  • 5
    91% (1,967 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,829)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2022

So far so good. Exactly what I needed for specific products. Support was prompt and helpful, even late in the day. 5 stars for sure!

Using app

21 days

Total reviews

14

Average rating

4.0

5 / 5 Share

Feb. 4, 2022

After going through a few options to customise my product page - this app covered everything I hoped. The support team also went above and beyond to make it easier and more customisable

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

What a nice support !!! They really helped us to improve the design of our website! So great to count on assistances like that on Shopify!!! :D

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Great app, easily allows us to add customisation options to products. Had some problems with the layout but support fixed this really quickly. Would recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Very easy to install and setup. I needed some custom CSS styling help and the support team was very fast and efficient in assisting with my needs. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

We switched to Infinite Options after using a few other apps. Integration was easy without editing lots of templates. I am very happy with the results of the product bundling and more. The customer support was quick and responsive and took care of any issues that came up.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Easy installation process, very effective! Excellent customer service!! We needed to tweak some things so that the options sets would show up where we wanted them to, and within 12 hours their team had it done. 10/10

Store

TrueMX

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

We are using this app for a bunch of different functionalities, but mainly the app makes it really easy to create and manage text fields and dropdowns for users to be able to easily customise certain products. Using this app for other functionalities has also helped us cut our reliance on using other apps too. Great product, works brilliantly and they offer superb support which is a bonus. Definitely would recommend.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Jan. 27, 2022

I like that your team is quick to respond and help. However the things that your team solve are not to what I really want. Now there is a new issue: The delivery date, message card and special remark are not showing in the customer order.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 27, 2022

I use the app to accept personalization text and parameters for my products. I like the tag-based field assignments. I have also had an opportunity to use their support and I must say that I hardly remember any other business where the response was so swift. Definitely an app/team worthy of working with.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Funktioniert einwandfrei und ist nach dem Anschauen von 2-3 Tutorial Videos einfach selber zu konfigurieren. Besonders empfehlen kann ich den Installationsservice für 20€ und den sehr guten Support! Ich bin 100% zufrieden.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Infinite Options is a great app and they deliver very good support. Thank you very much for your fast help and great work.

Using app

3 months

Total reviews

26

Average rating

5.0

3 / 5 Share

Jan. 20, 2022

I'm not very computer techy and lack the patience to learn how to use the app properly. You have to be able to do coding. I was scared I would screw up my website beyond repair. It is way too complicated for me.

Using app

12 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 19, 2022

Easy to install, easy to customize options, great service. What more can you ask for in an app. Thanks!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

So far so good. Very happy with the customer service. Everyone has been very responsive and have gone above and beyond.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Great and friendly support team who responded fast to my queries and helped me with the installation promptly.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Love it!! Juan, Santiago R & Santiago H have been SOOO helpful!! Not only did they install it on my different theme but they help make the options cohesive with my theme.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Great app, Works great and even more important : super service and support through email from the team! Would recommend

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

This app works as well as Bold Product Options (which is what I switched from) but the customer service is 100X better! Seriously, the customer support team is the best I've experienced with any Shopify app. Highly recommend!

Using app

17 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

We use this app for our floral delivery selection customizer. It has worked flawlessly and when we had a small hiccup the support team fixed it very quickly and were so helpful and kind.

Using app

About 1 year

Total reviews

1

Average rating

5.0