All reviews

Rating Breakdown

  • 5
    90% (1,964 ratings)
  • 4
    6% (125 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,826)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2020

So happy with this app, does exactly what I need it to do. And the customer support team, went above and beyond to help make some changes for me.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2020

I needed some help in installing the app but the customerservice was very quick. The app is easy to handle and you can have a lot options for your product in different ways. The app is exactly what I needed for my shop. And the customer service which I used once more for sth special, worked fast.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

What a great support team! So grateful for their fast turnaround on tickets, whenever we need help with an install or a glitch. Would love to see them offer a bit more depth of customization like Advanced Product Options does, so we could consolidate with one app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

3 / 5 Share

June 18, 2020

The app is solid and provides a lot of useful functions, but it has some limitations that we cannot work around for our business. The biggest example is the necessity to create a new product for every option that adds a cost. We have many artisinal items that are extremely customisable and exporting the data involves exporting a lot of unecessary SKUs that we will alter need to delete when all we need to do is increase the base value of the product variant. Also the conditional logic does not interact very well with the basic variants set up by Shopify. Finally, swatch sizes are small and there are very few options for managing how information is displayed. An accordion option would go an awfully long way to improve the user experience. These criticisms are purely from our perspective and we udnerstand the demands of our product range are severe. Overall it is a good application, but not the right fit for us.

Using app

13 days

Total reviews

7

Average rating

4.7

5 / 5 Share

June 16, 2020

great app for adding options to your products! it has been a real game-changer for my webshop! recommended!!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2020

I don't know what we'd do without this app. Abby in their customer service team also helped us with fine tuning how the options look on our site. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Customer service was fantastic! Fast and friendly and went beyond what I expected! I would recommend using this app and if you have any issues they will help resolve them!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

June 12, 2020

Great app, very easy to use. And the support staff is so efficient and nice. Highly recommend this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

I used this app to add options that my customers can select. It is very user friendly and the support from the team is brilliant. Thanks for a great app!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

I am updating our website and decided to use Infinite Options instead of another product option app. The developers have really helped me today getting it setup and it is terrific! Very easy to use and clean layouts.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

WONDERFUL! They have the best customer service of any app on the market, so helpful and easy to use!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Fantastic support!! Would highly recommend this company to anyone. I sent an issue with an app and within 24 hours we had it resolved and everything was working great.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2020

Create customisation options for my product page. Support very responsible and helpful! High recommended

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

This app is very useful and great. We were able to achieve what we wanted to do. Also, their support team is very grateful for the quick response when I am in trouble.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

I was not sure how to add the datepicker function with the app, but Matt helped me out by installing the code onto my site for me. All I had to do then was apply the functionality to my selected products. I wish every company I dealt with were as efficient as these guys. Many thanks again.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2020

Had an issue with the spacing between my CTAs Abby fixed it in like 5 seconds. Awesome job and love how she communicates. :D

Store

Canvasy

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

I use Infinite Options to help capture extra data on certain listings. I had looked at a few other options and found this app to be the best. It is extremely helpful for our custom product listings. Before using Infinite Options, I'd need to contact the customer to get the customization details. That could sometimes add days or weeks to the process. Now I can create multiple required fields (text box, drop down with a fixed list of color choices, and a text area) on the listing. The customer is prompted if the fields aren't filled out when they add the item to the cart. It's really streamlined my custom orders! And the rules for the fields make it so I only need to set them up once, and they are automatically added to new custom listings based on tags! Nice! Set up was very painless - one line of code to add - and they had a guide specific to my theme (Debut) so I was very confident I was doing it right. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

This app was really straightforward to use for someone who doesn't know any code, I just followed the simple instructions on the video. The customer service is amazing, I spoke to Matt and Alan and they both got back to me really quickly and answered the questions I had. Matt did some coding for me to adjust the settings for my options. Really great service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

I used this app to add personalisation to my store. The expert install service is highly recommended

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 27, 2020

Great customer service. Jordin was extremely helpful and managed to make the application work even for our non-standard website.

Using app

6 days

Total reviews

5

Average rating

5.0