All reviews

Rating Breakdown

  • 5
    90% (2,096 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 78% (1,812)
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5 / 5 Share

March 29, 2021

Great little app. There was an issue working on mobile with my Shopify theme and the team was quick to respond and fixed it quickly.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2021

Great app, and even better customer service. If you have a custom request they are on it and can fix your issue within the hour. Thanks Melannie for a great experience.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2021

These guys are super responsive and helpful. Really appreciate the great customer service. We've been using the app for years - no complaints yet.

Store

Aviator

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 25, 2021

Always a great customer service experience with them! They are always very attentive! I love their live chat feature because they always respond instantly.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2021

Fantastic App and very fast problem-solving support! Very easy to set it up. Thanks so much for all the help!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2021

Great App and awesome support! Mandy and Santiago are very nice and professional as well. Reliable on the field.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Been working with the team for half a year and they are always so supportive and helpful!! Always so helpful to solve my problems. Highly recommended.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2021

Very good app and support. Perfect for my use :) Of all options of apps i was looking for this one is the best!

Using app

4 months

Total reviews

20

Average rating

4.8

5 / 5 Share

March 19, 2021

I've been using this app for a year now and it has been flawless! I had an issue that turned out to be unrelated to the app, but they were really nice to help me figure it out and my problem was solved. The tech support person, Matt V, was easy to work with, friendly, and also really funny. It was a great interaction overall and it made my day to have this fixed! Thank you, Infinite Options! We appreciate you!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

I love using Infinite Options for my personalized products, it's very easy to use and the customer service and technical support is excellent. Always ready to assist. I would definitely recommend Infinite Options.

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2021

EXCELLENT CUSTOMER SUPPORT (shoutout to Jordin for being our lifesaver multiple times)! They not only helped with installation when we had problems, but also did custom changes when we needed a few workarounds to suit our specific product field needs. There are some limitations that, depending on what you're looking for, might not be in your favor. Overall, a pleasant app that does the job great and a wonderful team behind it!

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 15, 2021

App works fantastic, and the company is quick and diligent with their responses. Mandy from their customer service center was blazing fast at resolving a small issue that I encountered. 5 stars!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2021

Not only does the app work wonderfully for our needs, but the customer service is fantastic! Response times are so quick and turn-around times for support are amazing! Abby S. was a fantastic person to work with. Thank you for a great product and a great customer experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

So far so good with this app! Tech support is great and the app is MUCH more intuitive and easier to manage than others out there. Look forward to continuing use this long in to the future

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Really great app and a depth of options and conditional logic. When we needed help with some styling, support responded instantly and fixed the issues. Could not recommend these guys enough.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Excellent app that makes changing options across many products a breeze. Fantastic customer service!

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

March 8, 2021

Absolutely love this app! So easy and efficient and have been using it since I began my shopify account. Communication is prompt and so lovely to work with. Thanks Romar & Mandy

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

A really good customer service, Fast and accurate response. Plus really good features and helps me a lot in my POD store

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 4, 2021

Really good staff. When you hace any problem with the integration of the app in your theme they help you allways!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2021

Amazing app that allows personalization and custom fields. We had trouble with how the options looked in our theme's cart and support was super responsive. Highly recommend.

Using app

6 days

Total reviews

3

Average rating

5.0