All reviews

Rating Breakdown

  • 5
    90% (1,964 ratings)
  • 4
    6% (125 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,826)
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5 / 5 Share

April 8, 2020

With this app I was able to create various types of fields for my products which integrated perfectly. When visually one of the fields didn't look aesthetically pleasing, one of their representatives, Jordan, made it match with my shopify theme better. he fixed it the same day I emailed them. You can have the fields be optional to fill in or mandatory. The fields can be multiple-choice, fill in the blank or a checkbox. For example: – When a customer orders a phone session with me, they must choose which method for me to contact them (Skype, Zoom or by phone). – I created another field so they must enter their phone number as backup in case the Internet is down. – Optionally, they can enter information they want me to know in advance of our session. – They must check that they agree to the terms of service. Getting all this information upfront is much more efficient than trying to get it later by emailing the customer.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Excellent app doest exactly what I need it to and the customer service is excellent as well. Keep up the good work guys!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 6, 2020

Just needed a bit of setup help, and Mandy at customer support was awesome. App does what I need it to do, and now my customers have options they never had before.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2020

I purchased this app to be able to sell skincare sets in my store, it is the third app I am trying- wish me luck! After reviewing the step by step setup guide, I decided to contact the customer help link to advance my process and Anh was amazing. She was very patient and so helpful finishing my installation and getting me started with the product page. Seems pretty straight forward from here.... Their tutorials are very easy to follow and the help window was activated within seconds! Highly recommend the app.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2020

Infinite Options makes it easy to centralise and manage my variants. We often change variant lists across the board and with with a lot of products doing that manually that took forever. Infinite Options makes this process a breeze. Their support is fast and professional. Highly recommended

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2020

This is the BEST app ever! We have an Etsy shop and opened our own site a few years ago, switched everything from Pattern platform to the Shopify platform this past January and did a lot of research to find the best app to have all the variations for our products and this is hands down SOOOOOO good! Way better than Etsy as you can have as many variations as you need! Their support rocks!! I just chatted with Anh for help with the code and she was so helpful! Highly recommend!!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2020

Fantastic app, easy to use and really expands the options you can offer your customers! Really great support too.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

We have many products with extra options and this App does exactly what we need. Its really easy to install and the customer support has been excellent. Really rate this app, thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Their service is one of the best we've been experienced. Thanks so much for the help and keep the good job

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 23, 2020

This app was installed on my site several years ago by someone who assisted me to set up my web site. In the last couple weeks I have been in the process of updating the theme of my site. A major part of my update was not working. Shopify on the phone directed me to contact the app builder support. I did and the result was amazing. They totally fixed the issue allowing me to launch the updated theme yesterday. In addition to fixing the issue they also contacted me to see if all was well with my site and if they could help me further. I am very grateful for their help. The app works great and allows me to easily show the many various choices of my jewelry. Many thanks to app support and the Shopify people that have assisted to learn a lot and improve my site.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2020

I used this app to add embroidery options and gift wrap to our website. It was great because when I needed help they jumped in right away and amended the options. It is easy to use, offers everything you would need for monogram and embriodery etc. and the support is excellent. A++++

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2020

Love all of the features to Infinite Options and how they are so easy to integrate into our website. We opted to upgrade to the new conditional logic and I couldn't be happier with it so far! Even better than the app itself is their customer service. I have yet to come across a question that they don't have a quick answer for, and they (specifically Mandy and Jordin) are always willing to help out with adjusting coding to suit your needs. Wonderful app!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Need help with a new theme, radio buttons not appearing in set-up mode, needed to PREVIEW instead, Anh helped out perfectly! Thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

Super fast and helpful customer service! Thank you so much they knew exactly what was needed to correct my issue! Thank you again

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

I have only recently started to understand the wealth of options this app allows you to implement and it is great. Have a great support team (shout out to Anh!) who helped with some tweaks to implementing multiple options on a single product. Would highly recommend.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2020

Long-time user! This is a great app for creating multiple options on products in a straightforward way. Customer service is very fast too. Small note that if you're using Safari the admin sometimes doesn't refresh properly but Chrome is fine or you can just reload the page. Never had any issues displaying or functioning live on website. Works great for my customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2020

Although we are still in the trial period of the app, it works great! And customer service has been super helpful in editing the code within the same day to display how we wanted it to!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

I used this app to create multiple variants for my product. The app is easy to use. What impress me most is the tech support by the app. They are super efficient, polite, and try to help in all ways for me to create the effect that i need. Special thanks to Anh from ShopPad! You have been a great help!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2020

Great app, easy to use and support is amazing. Definitely recommend to anyone looking for adding additional functionality to their site

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2020

I am not super tech savvy so when I ran across some issues I could not figure out I was able to reach out to their service team and receive an immediate solution.

Using app

12 months

Total reviews

1

Average rating

5.0