All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
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5 / 5 Share

Nov. 26, 2020

Extremely awesome customer service! They go above and beyond to make sure their customers are satisfied. The most impressive quality is they respond quickly to issues and questions, I was stunned to receive an answer to my question on Thanksgiving Day, as well as a resolution to my problem. THANK YOU SO MUCH! I highly recommend this app!

Using app

About 5 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 26, 2020

This app help me so much with my pastry shop, I can add many options (size, pick up date,...) for my cakes and it is very easy to use for my customers when they make their orders. I also add some questions to program how to print with Printer order and, and they were super helpful. They set up my templates really fast. I am so satisfied with this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

What a great App. Very easy to set up and use and some great integrations as well Support team was very quick and clear in the very minor bits of help I needed Very happy

Using app

17 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 25, 2020

App works great, easy to install and use and customer service is impeccable and super quick! Highly recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Ahn was able to help me with some integration issues with the app quickly and effectively! So far, this app is working wonderfully for our needs.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Just installed the app and needed some help. Customer support was on the ball and helped me quickly. To me, that's the most important thing with Shopify apps. Good support is everything.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

This app is wonderful and crucial to my business. Mandy is so helpful and is able to be reached very quickly.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2020

Easy to use overall. I was able to create color swatches by watching and reading the tutorials. I had some issues with css code when I wanted to add text with hover to the color swatches. I contacted the team and Matt responded and helped me solving the problem quickly. He also recommended another app when I inquired about some other needs.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 22, 2020

They answer really fast to emails and try to help the best way they can. They offer a bunch of different ways to fix small issues, and really, they are super nice!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I've been super happy with how flexible Infinite Options is, and it's quite user friendly too. But I've been REALLY happy with the support - when I have a question they get right on it and go above and beyond to make things perfect.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

This app has been fantastic in creating custom options for texts and "upgrade" options to products, that I would not have been able to do otherwise. Customers support has been topnotch and very knowledgable.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

I've worked with multiple members of the team now for some customization options we needed for our theme and they were all very quick to respond and flawlessly completed the updates we needed! This app is an AMAZING addition to our store, as we have a couple of fully customizable options with a variety of options. Being able to create custom swatches was also an amazing bonus for our products!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Absolutely the best app for upsell on product page! Customers love to check more additional items / upgrades to their cart.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 13, 2020

The best app i've come across for creating an options box! Great customer support team, who were very responsive

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

This was a game-changer. I sell product starter kits that are fragrances with strong personal preference. Instead of predetermined kits, they can select from a drop list of scents for each of the 4 selections. Support is also very helpful. Check kits on my product pages for application

Using app

8 months

Total reviews

9

Average rating

4.3

5 / 5 Share

Nov. 13, 2020

Wonderful and fast customer service - this app is worth the money. I wish I bought it earlier, to be honest. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Solved my problems! Since Shopify limits the amount of options/style combinations, I was able to use this app to open up sizing, style, and custom options for my clients. The "Add On" bundle feature helps with up-sells and matching items as well. Every time I've needed a little help from the team they have been super responsive - answering and even helping me with the coding in less than 24 hours. Well worth the subscription cost!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

This app has helped immensely when giving our customers options to upgrade their equipment, which is extremely necessary in the Astronomy hobby. Thank you!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

Amazing app - we are a cake shop and have products with many different variants, and this app meets all of our needs. It's easy to use and the support is great. Everyone using Shopify should explore this app as it literally has infinite possibilities!

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Incredibly easy to use and the customer service is next level. Anytime I've emailed in with questions I've heard back within the hour or even within minutes in some cases. I highly recommend this app and also, I paid the small fee in order to get their programmers to do the installation steps, definitely worth it and much cheaper than hiring an outside programmer to do it.

Using app

18 days

Total reviews

6

Average rating

4.8