All reviews

Rating Breakdown

  • 5
    90% (1,963 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,825)
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5 / 5 Share

Feb. 27, 2020

I have been using Infinite Options for every one of my products and it is very easy to use. If I have a question or an issue, they are quick to reply and respond to remedy the issue. My latest issue was immediately fixed by Mandy, who not only took care of the problem, but noticed the app wasn't loading fast enough, so she took it upon herself to fix it. Wonderful customer service and a great app, if you need more variations to your listings.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 26, 2020

We have used this app for some time now and it is so easy and straightforward and does exactly what it says it will do. It integrates with our site well and gives us easy options for our customers to personalise the products we sell. I have contacted customer support on a few ocassions to ask some specific questions and they are always quick to respond. Highly recommended to all. Great peice of kit.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

It took us forever to find a forms app with conditional logic, but Infinite Options is perfect. And so happy that they added the datepicker option!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

So pleased with this app and customer service. Installation happens so quickly. Emails are answered promptly. Requests for subsequent installs on other themes are handled quickly. As for the app, it meets all of my needs. It is so nice to have something to give many options to my customers. Well worth the money every month!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Great app helpful support. Integrates into our theme easily. See here: https://www.avnow.com/products/fitness-audio-uhf-base-system-w-2-aeromic-or-cyclemic-headset-and-additional-transmitter

Using app

8 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Anh was incredible. She jumped into what had been a long day of struggle for me. Trying to get a final outcome that without much languages in dev work I didn't know how to achieve. She was patient with me as I explained my needs and quick to implement the solution without pushing me off to another read me sheet or help document. This app will be a game-changer for us, I am so grateful for your speedy and knowledgeable staff that helped me get this over the line today.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Great app, adds ton of customizable options on the product listing. Very easy to install and implement. Highly recommended!

Store

ADV.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Amazing App. And the support is wonderful as well. They contact you so quickly to resolve any problems you are having. App is very user friendly as well. I highly recommend Infinite Options.

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 18, 2020

I used this app to create color swatches for my apparel products. It was quick and easy to use but I wish that it had the capability to have the product change colors as the swatch is clicked on. That would be a great addition and avoid using a different app that does both.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 15, 2020

A fantastic app! Simple and efficient to use. My questions were dealt with quickly and I can honestly say excellent customer service. Thank you!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Absolutely wonderful. Mandy helped me and was beyond helpful. Best ever!!! Thank you so much!! Completely worth the money spent!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

This app has been such a huge help to my store! And I can't say enough about the support team! They were so amazing! This is one app that is a definite keeper!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Infinite Options has been easy to work with. There is some setup but they have a great support team. Lots of functionality. Definitely a keeper!

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I use this app for many things: gift wrapping option, bundle products, special notes/tags on special products. Don't let the simple user interface fool you--this is a very sophisticated system. Before using for my bundles, I literally checked every bundle app out there. By far, this is the best one out there. It let's me configure very easily and also allows for discount codes to be applied. Also: the customer support is extremely responsive and helpful. In addition to actual thoughtful explanations to my inquiries (vs. template responses), they troubleshoot by fixing my liquid files directly. I have multiple shopify stores and use dozens of apps for each--this is my favorite.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 11, 2020

I have used the app to capture additional fields that I could not otherwise capture through shopify. It has been very helpful as has the customer service. I am still working through integrating some reporting between this captured data and shopify captured data. If I can do that it will be a home run.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 11, 2020

New user! Excellent customer service. They helped me solve a problem I couldn't figure out! Thank you so much!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Good and simple we use it for gift product and it works well. We had an issue, so we contact them, and they've fixed it quickly

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I downloaded this app so I could provide a drop down menu for my customers. I’m not the best with technology, so I struggled to get it added to my site. I contacted customer service and ABBY S saved the day! It’s SO NICE communicating with an actually human being vs an automated response. Top notch customer service is a HUGE plus on top of the app doing exactly what I needed it for!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Infinite Options customers service fixed immediately our request to re positioning our variant drop-down first before item option 1 & item option 2. good job! rekcosmetics.com

Using app

2 months

Total reviews

7

Average rating

3.3

4 / 5 Share

Feb. 6, 2020

I used this app to help me organize meal options on my website. The conditional logic feature helped organize, and the team made personalized code so it would look more aesthetic on my product page. I only wish I could have more flexibility with choosing how the options showed. But overall, the whole team at infinite options is amazing. They respond quickly, are attentive to your questions and needs, and really do try their best. 5/5 service!

Using app

About 2 months

Total reviews

1

Average rating

4.0