All reviews

Rating Breakdown

  • 5
    90% (1,963 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,825)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2020

Very fast and helpful response from the support team. Just setting it up on my shop now, it looks great so far!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Great app, great customer service and support. Would recommend. We updated our theme and the support to update the app inline was brilliant.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I use the app to create options for our customers. I am satisfied with the application, and I really appreciate the customer service who helped me instantly to customize the look at our webshop. :)

Store

Pippadu

Using app

2 months

Total reviews

19

Average rating

4.9

5 / 5 Share

Feb. 3, 2020

Mandy and the support staff were all over my issue and fixed it within minutes. Amazing service and support of their product! A+

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Infinite Options has done it again! Quickly and efficiency is one of their best assets! I need to make our packing slips list all of the infinite options that were selected during check-out. BOOM! Sent an email and they sent me the snippet code with instructions to attach it to Shopify's shipping settings. Got this done all in less than 24 hours. I will continue to use Infinite Options once we launch our new website in 2022! Thank you Daniel and team!

Using app

Over 2 years

Total reviews

10

Average rating

3.7

5 / 5 Share

Jan. 30, 2020

Great app and customer service! It is very easy to use and when an issue came up i reached out and got help immediately.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

The support on this app is amazing. Super quick, very efficient and they will do the coding for you. Sorted out our issues straight away. Thanks so much! Would highly recommend.

Store

AMWRAP

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

great app very useful makes listing products easier with attribs and very fast customer service.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

I installed this app today to add options and more variants to my products. I needed some quick styling help; the developer responded super quickly and did everything perfectly in a few minutes. I'm very pleased with the app and the service!

Using app

44 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

The app itself and Support is great! Responsive and professional. Looking forward to check other apps from ShopPad.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Very helpful with random silly questions as I learn how to use Infinite Options, looks complicated but its starting to be pretty user friendly

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Amazing app...and a SUPER CUSTOMER CARE AND SUPPORT! They solved me an issue in less than 5 minutes!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

We needed to add the ability to allow our shoppers to select dates. Infinity Options' datepicker worked like a charm. And their customer support is stellar! They get back to you quickly via email and always with solutions. What would make their app better? If it worked on 3rd party sites when used via Shopify Buy Buttons. So, unfortunately for the time being, we're unable to sell our Shopify products on non-Shopify domains we own, but not sure this is an Infinity Options issue, so they'll still get 5 stars.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Works great! Super easy to install and use! We sell gift cards on our site and wanted to give the customers a place to customize their 'to' and 'from' names. Start to finish had this done in less than 10 minutes with the help of the tutorial video. Great app!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 10, 2020

I am only 2 days into my trial and I am already HOOKED. The customer service is outstanding and so quick to help me with my issues!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

This is the first app that actually worked for me and walked me through how to install and implement the app properly. Jordin, with their customer service is SO SO helpful! I cannot thank them enough for being so helpful and walking me through everything that I needed from their app. I was super skeptical about shopify until I found infinite options!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

I like these App. Easy to install, easy to use. And the customer support is amazing. 100% recommendation.

Using app

20 days

Total reviews

9

Average rating

4.1

5 / 5 Share

Jan. 6, 2020

So far so good , Needed some help and they helped right away ! Very happy with their service . . . . .

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

I needed this app to help manage monograms and other options to my product line. I also used their Expert Support to do the setup and everything looks good and works great. I highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2019

Well-designed, easy-to-use app with great support. Exactly what I needed to offer custom engraved products - thank you!

Using app

About 1 year

Total reviews

6

Average rating

5.0