All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2024

We've been using this app since the beginning of https://www.ChairsThatGive.com/, and it does a great job. It doesn't have all the features as Bold has, but it has been improving. The only thing that used to be missing for me were swatch images of the options/upsells next to the text, and immediate price changes on the product page when people add upsells to their product selection. But they have since added this functionality to the app. The option to make the options a hidden product has also been added, through a work-around. Anytime I had issues with the app (which was only once or twice) and reached out for help I got a reply very fast. The support for my paid theme that costs hunreds of dollars is worse, much worse. Thanks Shoppad! <3

Using app

Over 7 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 8, 2020

I don't even have words to describe the beautiful work of the Infinite Options team. They are friendly and very quick to solve any problem. Infinite thanks :)

Using app

19 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 6, 2020

Good app, pretty easy to Navigate. Just waiting for tooltip integration then its fully rounded out.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Really great app that has incredible support. Jordin S. & Matt V. helped us knock out all of our questions immediately and made it super simple for us. Really like the app & very appreciative of their work.

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Five stars first and foremost because of customer service. Wow! I installed the app (which seems to be the most downloaded app on Shopify for product options) and didn't bother to read all the instructions. Ran into some technical problems and had no idea what to do. A quick live-chat with Matt at Infinite Options resulted in him fixing the issue himself within 2 minutes. Now it looks perfect!

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

This app was helpful in working around the shopify 100 variants limit. The customer support was very helpful with our specific needs and always fast to reply. With a couple more features, this would be the "perfect" app, well worth the cost.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Very easy to use. Great and fast services went you struggling with the CSS!!! I recommend 100% this app:)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

I used this app for our e-commerce site and it's a great tool for adding custom fields! In addition their customer service is amazing! I reached out over chat and they were able to solve my problem within 10 minutes. WOW!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Excellent app, excellent customer service. Highly recommended by the team at The Sign Shed www.thesignshed.co.uk

Using app

Over 1 year

Total reviews

16

Average rating

5.0

4 / 5 Share

Sept. 28, 2020

I love the customer support for this app, the agents were very helpful and talked me through testing as well as setting up. That alone is the best reason to choose this app! This app has been very helpful in creating options for products. The reason for my 4 stars is I'd like to see more customization options tot be competitive with other apps.

Store

Banglez

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 28, 2020

Fantastic app, I've needed help a couple of times with how infinity options displayed and the team have been quick to respond, polite and really helpful. recommended app. Their help desk is fantastic, and the app is really easy to use.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

I'm using this app for 2 years and I'm very, very happy with their customer service. They are very quick in response - thank you very much for all your help, Mandy!

Using app

Over 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 25, 2020

I installed the app today and it worked quite well for me. I had a question and the help chat answered it right away, which is appreciated. It is quite easy to use, and you have many options to choose from. I recommend it

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

This app is pretty easy to use. I've used several different apps for product options, and Infinite Options is by far the best in terms of speed and user interface. The cost is reasonable too, and the customer support is great. I've sent in several queries and all were replied within 24 hours. Great app! Keep up the good work, team!

Using app

4 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Sept. 24, 2020

A great app! Worked seamlessly with my theme. They installed and styled it really quickly and the support is great. A+, would definitely recommend.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

This app has enabled us to allow customers to personalize many of our handcrafted products. We also use the app to enable customers to include a gift note with their purchase. Support has been extremely fast and effective, customizing the formatting to fit our theme.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Incredible Customer Service and an amazing product. Affordable and easy!!!! Thank you, Infinite Options!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Very useful app. We have been using this for years without any bugs or glitches. And when we do run into something their support is also as reliable.

Using app

Over 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 28, 2020

I switched from another app - where I ran into some problems that bothered me - to this, and and I do not regret it at all. Works a lot better, fits into my theme seamlessly. I installed myself, but I ran into two small problems with the layout and the support helped me immediately, effectively and free of charge. Initially I was not very keen to dish out the monthly fee, but boy, it worths every penny.

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great app, even better support. It is the best customization/options app I have tried so far on shopify ( and I have tried many).

Using app

About 2 months

Total reviews

10

Average rating

5.0