All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
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5 / 5 Share

July 6, 2020

Really great/flexible for bundling products and support was fast and efficient to tweak the look of the options on the site.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

app works really well. we had a self-inflicted glitch and received help very fast. highly recommended app. Always quick to follow up on questions and always a great help. Still highly recommend

Store

Fairbow

Using app

Over 5 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Sept. 21, 2021

I decided to write this review after one year of using this app. Trust me, this app is amazing! For those who are new in using this app, please read through their website's article if you encounter some problem, you will found a lot of helpful article there, or just email their friendly staff, response time is just within hour. The price is definitely worth the value! It is almost impossible to find any similar app at this price point!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2020

I had some trouble making the bundle feature work with my personalized theme. I reached out to customer support and they responded the next day. They dropped in a piece of code and now it works like a dream.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

Great documentation & great tutorials! I had a simple question and their quick response was wonderful! Fully recommend this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

This app is great, does exactly what I need it to do and the team are always there to help when you need them. I recommend it!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2020

My friend told me about this app for my new website. I paid for the install and they were so quick and easy to communicate with. I am very happy with how it looks on my site. Thank you so much! Highly recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

I was having difficulty adding the app to my store. I reached out for help and Abby was fantastic would highly recommend this app and the help you get is fantastic and also the additional tutorials. Very happy

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2020

So happy with this app, does exactly what I need it to do. And the customer support team, went above and beyond to help make some changes for me.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2020

I needed some help in installing the app but the customerservice was very quick. The app is easy to handle and you can have a lot options for your product in different ways. The app is exactly what I needed for my shop. And the customer service which I used once more for sth special, worked fast.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

What a great support team! So grateful for their fast turnaround on tickets, whenever we need help with an install or a glitch. Would love to see them offer a bit more depth of customization like Advanced Product Options does, so we could consolidate with one app.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

3 / 5 Share

June 18, 2020

The app is solid and provides a lot of useful functions, but it has some limitations that we cannot work around for our business. The biggest example is the necessity to create a new product for every option that adds a cost. We have many artisinal items that are extremely customisable and exporting the data involves exporting a lot of unecessary SKUs that we will alter need to delete when all we need to do is increase the base value of the product variant. Also the conditional logic does not interact very well with the basic variants set up by Shopify. Finally, swatch sizes are small and there are very few options for managing how information is displayed. An accordion option would go an awfully long way to improve the user experience. These criticisms are purely from our perspective and we udnerstand the demands of our product range are severe. Overall it is a good application, but not the right fit for us.

Using app

13 days

Total reviews

8

Average rating

4.8

5 / 5 Share

June 16, 2020

great app for adding options to your products! it has been a real game-changer for my webshop! recommended!!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2020

I don't know what we'd do without this app. Abby in their customer service team also helped us with fine tuning how the options look on our site. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Customer service was fantastic! Fast and friendly and went beyond what I expected! I would recommend using this app and if you have any issues they will help resolve them!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

June 12, 2020

Great app, very easy to use. And the support staff is so efficient and nice. Highly recommend this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

I used this app to add options that my customers can select. It is very user friendly and the support from the team is brilliant. Thanks for a great app!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

I am updating our website and decided to use Infinite Options instead of another product option app. The developers have really helped me today getting it setup and it is terrific! Very easy to use and clean layouts.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

WONDERFUL! They have the best customer service of any app on the market, so helpful and easy to use!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Fantastic support!! Would highly recommend this company to anyone. I sent an issue with an app and within 24 hours we had it resolved and everything was working great.

Using app

3 months

Total reviews

1

Average rating

5.0