All reviews

Rating Breakdown

  • 5
    91% (1,967 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,829)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2019

I used this app as I had a numerous options required for some products. It was easy to install and the support was quick and easy. It functions well and does exactly what I needed. Mandy and the support team were great to deal with. Highly recommend

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 9, 2019

• DO NOT INSTALL • I spent 2 days writing all the complicated conditions for this app. Shouldn't have bothered. What they don't tell you before you do all this work is this; When a user selects the amount of your product he wants, let's say 4, then he selects an option specified in this apps conditions, it automatically adds 4 of those also. So if a user buys 4 of the main product he has to buy 4 of whatever add on he selects through this app. AND THERE IS NO WAY AROUND IT!!!! So, I contacted support and wait for this....this is their response.... "I understand that this is a frustrating situation, especially after working on these options for so long, but there's not much we can do in this immediate moment or even communicate this specific issue to users. As mentioned, I'll be sure to let our team know about this and see if we can get it added for a future update." Hang on, did I just hear that right? "...there's not much we can do in this immediate moment or even communicate this specific issue to users." So, the app is broken and they claim there is no way to tell users that it is broken before they install and spend days configuring it! So, I told the support person I would screenshot that response and use it in this review. Here was his response; "I don't think you can add screenshots to reviews' So a broken app and a flippant support team. DONT INSTALL

Using app

5 days

Total reviews

6

Average rating

2.3

5 / 5 Share

July 8, 2019

I used this app to add extra options to the products on my online store. Completely surpassed my exceptions. Have been in touch with support for design reasons and technical support. Both times there has been a fast response and simple solution. Really impressive.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2019

Great app for custom products Anh really helped me with complicated coding and saved me a headache. Easy to use app when creating custom variants for different products. The price is very reasonable compared to other apps that do the same thing! recommend 10/10

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 2, 2019

I used this app to add more variants to my product options. Customer service is excellent. Everything is working properly. I highly recommend this app. Thank you Mandy!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2019

I'm so impressed by the infinite options app and the shoppad team, they were extremely responsive, helpful and even made additional suggestions for how I could improve my user experience!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

I used this app to create variants for mugs through Printify. Customer service and support is great! Highly recommend.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2019

I love this app! It allows me to add so many options to my products with ease! Custom service live Chat Matt is so helpful and answers questions super fast! I definitely recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2019

We use this app on our website Patyrn.com and it gives our customers a ton of options to help personalize our designs for each customer. I cannot express how awesome this app is, as well as the support. I had some random issues with my theme, I emailed them, and a wiz named Matt had me fixed up in hours, better then I could have expected too. Thank you guys for the awesome app and the wonderful support!

Store

Patyrn

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2019

Highly recommend! I had a small problem (not the apps/developers fault, all mine) and they were very helpful, fixed my problem right away and were so friendly! App works great.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

June 24, 2019

I cannot for the life of me get this app to work. When I install it, I get a blank page. I've tried multiple browsers. I want to pay for this but I there is no point.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

June 20, 2019

Fantastic app, so easy to install and configure. Our business wouldn't be able to function without it.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2019

I love this app. It is a fantastic addition to our store. We couldn't operate without it. I got help with the app installation and Alan was wonderful. He went above and beyond for me to install this app and work with my theme. He was super fast and responsive. Highly, highly recommend. 5 stars

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2019

Great customer service. Quick and efficient. Gives my customers great options for my website. Couldn't have done it without them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

Infinite Options saved me from losing a lot of hair with how easy it is to add conditional options to products. Matt is very responsive and helpful in customizing to make things perfect, big thanks!!

Using app

22 days

Total reviews

16

Average rating

4.8

5 / 5 Share

June 14, 2019

Their customer service is excellent and everything is working properly and running smoothly. I added their customer support to my admin and they installed everything for me. Thank you!!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2019

I used this app to help me add a text box so my customers and personalize my jewelry with a name. It's a great app and the support is amazing. THANK YOU

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2019

Fantastic customer service! I had some questions and needed help in a short period of time and their customer service helped us in lightning speed!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2019

Really great app - user-friendly and a must have we believe for any store needing options with their products. Plus, amazing customer service! Highly recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

I have used this app for a year now. It works well, and I have found it easy to use to add options to my products. Alan is fantastic. He is very responsive and takes care of small issues in no time. I'd highly recommend Infinite Options.

Using app

7 months

Total reviews

3

Average rating

5.0