All reviews

Rating Breakdown

  • 5
    90% (2,097 ratings)
  • 4
    6% (137 ratings)
  • 3
    2% (49 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 77% (1,812)
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5 / 5 Share

May 12, 2020

Very happy with the app so far, does what it says and the support is excellent! Abby was very quick to help me setting it up nicely. Highly recommend it!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Wow! This app did everything I could have imagined and so easily and seamlessly! Support was super fast at answering questions (within 24 hours) and helped install the app. I'm able to add a lot of different upgrades along with space customer's to enter their engraving details. And it looks fantastic as well. So incredibly happy with this app.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Simple, straightforward app that will ease your mind especially with multiple options in one page. Quick guidance from the support team especially when had issues with installation.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

This app is great though sadly it is not what we're looking for. Support was fantastic. Highly recommend

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2020

If you sell jewelry, this app is a must! Especially for rings, and if you sell variations. I used it to overcome having to make a new variable for every finger size. As long as the price is the same, it will be a huge time saver! I also needed a bit of tweaking on the CSS code, and the service was fantastic. You may see it installed on www.storyandhearts.com. Thank me later!

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 5, 2020

Very easy to use app. So versatile and useful to custom any products in just a few click. BUT the best is the customer service! So reactive and helpful. When others would let you down, they don’t! It is definitely worth a try...

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2020

I used the expert-install service and Anh completed the setup within a day. They were very quick and helped me get started with using the app.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

I’m not computer savvy at all! Mandy at customer service was so helpful that I was able to do it. I love the app it makes it so easy for my customers to buy custom orders!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

Nicely done, Staff is 100% with you all the time. Easy to use. Best option app the is and the price even better.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

The customer service is so incredible, they solved my issues SOO quickly by giving me some example code to use that was perfectly catered to the issue I was having. I was able to implement it and solve the issue same day! They communicate soooo well, and I was surprised that people of who actually know what they're talking about are available to help! Usually the tech support people are buried behind layers and days of confusion and bureaucracy. Not the case with Infinite Options. Thanks so much Annette!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

This is a fantastic app with huge flexibility! The team was also super responsive in helping us fix a styling issue. I highly recommend this app!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

Fantastic. It's a tiny bit more expensive than the other app i was using, but its perfect. The last app i used didn't always show the custom text field i needed, which meant i lost the sale. So paying the little extra is totally worth it. The app looks great, and the support team is one of the best. My support rep Abby in particular, was incredibly helpful. Certainly reccomend this app.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2020

I used this app to allow me to create options for our custom gift sets among other products. it is truly dynamic and I can now make my customer's experience simple and visual. Any questions I had or insecurities to dive in were allayed by phenomenal customer support via chat. They went above and beyond to make sure I got it set up the way I wanted. Impressed. Can't wait to find all of the incredible options I have at my fingertips with this app.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2020

Super cool app, definitely helps my business. Customer support've been very helpful about re-installing and solving issues. Thanks a million!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2020

Great support! The functionalities are simple but useful and compliments the limitations of shopify well. Also got great support in getting a custom tweak for my shop!

Store

ØESTE

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2020

I used this app to add an extra option to my products. It is clear and easy for the customers to use and allows us to earn extra money. The customer service team is always fast to reply and very helpful. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

April 17, 2020

It has worked well for me for two years and then all of a sudden just decided to stop working today when nothing has been changed; I have checked the code is correctly inserted for the theme and it is. Totally unreliable!!

Using app

About 2 years

Total reviews

1

Average rating

2.0

1 / 5 Share

April 17, 2020

All the fields have suddenly disappeared. Please support and inform us. Customers don't complete their order without this custom fields. That crash cost me lots of money!

Using app

Over 1 year

Total reviews

3

Average rating

1.7

1 / 5 Share

April 17, 2020

App has crashed and needs to be fixed ASAP. Please communicate timeline for fix so that we can work with our customers

Using app

16 days

Total reviews

2

Average rating

1.0

4 / 5 Share

April 17, 2020

All the fields have suddenly disappeared. Nothing has been changed and I dont see any information that something happened on their side. Nobody is answering the email. We are already looking for replacement. ________________________________ It took about 3 hours for support to answer. All fixed now. Still lost some money, but thanks for help.

Using app

About 1 year

Total reviews

5

Average rating

4.8