All reviews

Rating Breakdown

  • 5
    91% (1,967 ratings)
  • 4
    6% (124 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,829)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2019

Got this to add more option sets to my listings- Awesome customer service. Had an issue with theme compatibility, was able to reach Customer Service immediately and got an easy fix. Recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

The support is a really excellent one. They suggest some improvements on the website and assist me with the issue.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

I am using both the Coin currency conversion and Inifinite options from ShopPad and the customer service is fast and efficient. Matt helped move the location of the currency selector, and at the same time noticed a formatting issue with Infinite Options and fixed that for me. Great apps

Using app

10 months

Total reviews

8

Average rating

4.5

5 / 5 Share

May 31, 2019

I have been using this app, for nearly 2 years, needed to update some stuff on my page above my level of knowledge. Mandy and Anh quickly helped solve my issue and gave some advice on how to solve another issue. Highly recommend this app. Thank you again!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

Really easy to use app, allows you to add your own fields to product pages. Super helpful customer service on Live Chat!

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 31, 2019

Found this an excellent way of adding multiple options to the Debut theme. ShopPad's customer services is excellent, and Alan at ShopPad checked my set up and adjusted to make work better. Highly recommend.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2019

Wow, while the app itself it's rather limited at the moment, customer support is extremely impressive and responsive! I got the help I need immediately. That's something fresh! Hope the application keeps on developing.

Using app

3 months

Total reviews

4

Average rating

3.5

5 / 5 Share

May 24, 2019

Such a great App for my store to be able to give my customers more customisation choices! Wonderful customer service - they were really quick with communication and solved the problem right away. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2019

A very helpful App for my store with great customer service - Speedy reply and solved the problem right away!

Store

HOTiTLE

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2019

I highly reccomend this app! It offers great options for you to customize your website and the tech support is really good, fast with a great crew of really nice people at your service. In our case we added the option to have certain items in our collection gift wrapped.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2019

Awesome app, and the customer service is excellent if you encounter any hiccups. Thanks Shop Pad!! -JeliBuilt Performance, LLC

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2019

Works great for options - literally the only program that allows me to 'bundle' different items for customers. Customer support was great as well - dug into a minor issue I was having after switching themes and helped me figure out it was all my own problem but they fixed it and even improved the look of everything. Highly recommended.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2019

This app did exactly what I needed without any custom coding, PLUS their Customer Service Chat was INCREDIBLY QUICK AND HELPFUL! I just needed 10 options for a sample pack where customers can choose their own. Worked like a charm.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

The chat help quickly fixed everything I needed when having an issue with displaying Infinite Options. Thanks Alan.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 20, 2019

I use this app to allow my my clients to customize the products I offer through my shopify store. IO's customer chat support was amazing. They were able to quickly and easily go in and help me out with a whole bunch of formatting things. Was expecting it to be much more difficult, thanks!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2019

The support team was very responsive and helped me with installation. Matt Van Winkle took care of it quickly and provided great instructions. Looking forward to using the app. It's doing exactly what I was looking for.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

Great app for offering custom inscriptions to our customers, the great thing about Infinite Options is that it shows the customer their choices all the way to checkout. We've combined this with the "Easy Reports" app so we can also download the extra data which helps automate the order making process. UPDATE: Continued support when updating theme is excellent.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2019

The team is very supportive and helped me with my custom requests quickly, would recommend to anyone. Thank you :)

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2019

The fastest customer support EVER!!! Works really well and looks great on my website - really great service!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2019

I used the app to add special notices on my product pages. Support installed it for me when it was hard to find on my theme. Seems to work well. Generally a great app add on. Price is great !

Using app

About 2 years

Total reviews

1

Average rating

5.0