DSers: Dropship+AliExpress+AI
All reviews
Review RSS feed
"I can't say enough about the amazing customer service I received from Frankie at DSers! I had an issue with a customer order because the original supplier was out of stock, and Frankie spent nearly two hours helping me find a solution. He not only located another supplier but also updated my store settings so future orders wouldn't be delayed. His patience, knowledge, and dedication to resolving my issue were outstanding. This level of support makes a huge difference for small business owners like me. Thank you, Frankie, for going above and beyond!"
Hello! Thank you for sharing your wonderful experience! We're thrilled to hear that Frankie provided such exceptional service and helped resolve your issue efficiently. It’s customers like you that inspire us to keep providing the best support possible. If you ever need further assistance, don’t hesitate to reach out. We're always here to help! DSers Team
I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.
Hello! Thank you for sharing your experience! We're delighted to hear that Vivian was able to assist you and clarify your doubts. Your 5-star rating means a lot to us! If you ever need more help, don't hesitate to reach out—we're always here for you. DSers Team
DSer has made drop shipping additional items for my store so much easier. I made a silly mistake and missed some setting but live chatted with the team. Maria did an absolutely amazing job on live chat resolved my settings and solving my issues.
Hi! Thank you for sharing your experience! We're so glad to hear that DSers has made your dropshipping process easier and that Maria was able to quickly resolve your settings issue. Our support team is always here to help! Feel free to reach out anytime you need assistance. DSers Team
I am new to DSers and had to reach out to customer support regarding my plan subscription using the Chat. I connected with Amelia and had an absolutely amazing experience. Amelia provided all the direct links, screenshots needed to complete tasks, and was very responsive to all my questions. I am really looking forward to utilizing DSers and appreciate all the support the team provides! Thank you again, Amelia, the company should be honored to have you as part of their team!
Hello! Thank you so much for sharing your amazing experience with Amelia and our customer support team! We're so glad to hear that Amelia was able to assist you so effectively, providing all the resources you needed and answering your questions promptly. We truly appreciate your kind words! If you ever need any more help or have further questions as you continue using DSers, feel free to reach out. We're here for you! DSers Team
wonderfull support team , very quick response, especially RITA, she did a great job thank you Rita , you're really experienced in your field , the issue i was facing was solved within seconds, im really happy with quick response. thank you dsers
Hello! Thank you so much for leaving such a wonderful review! We’re thrilled to hear that Rita provided you with such quick and efficient support. Our team works hard to ensure that every issue is resolved as smoothly as possible, and it's fantastic to know that Rita was able to help you so quickly. If you ever need assistance again, don’t hesitate to reach out—we're here to help! DSers Team
RIN has been a great help to me for a very long time. My problem was complicated, but RIN was absolutely indispensable. The employer should give RIN a raise because, thanks to people like RIN, our businesses keep growing!
Hello! Thank you so much for leaving such a wonderful review! We’re thrilled to hear that RIN has been a great help to you. Our team is dedicated to providing the best support possible, and we’ll be sure to pass along your kind words to RIN. It’s feedback like yours that keeps us motivated to keep delivering top-notch service! If you ever need further assistance, don't hesitate to reach out! DSers Team
Been using DSers for several years now. Always been good. I prob dnt use it to its fullest either. But any issues always get fixed quickly. I just had an issue and ZOE fixed it for me quickly. thank you.
Hello! Thank you for your continued trust in DSers! We’re glad to hear that your experience has been positive over the years. Our customer service team, including Zoe, is always here to assist with any issues to ensure things run smoothly for you. If you ever need help with anything else, don’t hesitate to reach out! DSers Team
Réponse rapide et très facile à comprendre. Bonne explication et ils guident parfaitement. Je recommande!
Bonjour! Merci beaucoup pour votre commentaire ! Nous sommes ravis d'apprendre que vous avez trouvé notre réponse rapide et claire. Notre équipe de support est toujours là pour vous guider au mieux. N'hésitez pas à nous contacter à nouveau si vous avez d'autres questions ou besoin d'aide ! DSers Team
Amazing and fast
Hello! Thank you for your feedback! We're thrilled to hear that you had a great experience with our service. Our team is committed to providing fast and efficient support, and we appreciate your recognition. If you ever need help again, don't hesitate to reach out. We're always happy to assist you! DSers Team
great customer support!!
Hello! Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our customer support team. We always strive to provide the best assistance possible and we're happy that we could help. If you ever need further assistance, please don’t hesitate to reach out to us again. We're always here to help! DSers Team
Rfimp was super helpful with my issue. It was very easy to understand. Thanks so much
Hello! We're glad to hear that Rfimp was super helpful and made things easy to understand! 😊 Thank you for your kind words. If you ever need more help, we're always here for you! Best, DSers Team 🚀
Rfimp was fantastic, very quick and helpful and solved my problems with ease!
Hello! We're thrilled to hear that Rfimp provided you with quick and helpful support! 😊 If you ever need anything else, we're always here to help. Best, DSers Team 🚀
Zico attended to me and was super kind. It clarified my doubt and helped me complete the process via Google extension. Excellent service.
Hello! Thank you for your kind words! 😊 We're glad Zico could assist you and provide excellent service. If you ever need more help, we're always here for you! Best, DSers Team 🚀
Outstanding Customer Service Experience with Zico at DSers Dropshipping I would like to take a moment to recognize the exceptional customer service I received from **Zico at DSers Dropshipping**. After struggling with an **API issue with AliShipping for days**, which resulted in multiple **order cancellations**, I was feeling frustrated and unsure how to resolve the issue. That all changed when I connected with **Zico**. In just **15 minutes**, Zico was able to **efficiently diagnose and resolve** the issue that I had been unable to fix on my own after **four hours of troubleshooting**. Thanks to their expertise, my **orders are now successfully placed**, and my **stress level is back to normal**. This was truly **one of the best customer service interactions I have ever had**. Zico was not only **knowledgeable and solution-oriented** but also **patient, professional, and highly effective**. Their dedication to customer satisfaction reflects **DSers' commitment to excellence**, and I am incredibly grateful for their support. Thank you, **Zico**, for going above and beyond—I truly appreciate your help! Dennis G Gerard Founder | Frosted Dog Company
Hello! Wow, what an incredible review! 💙 We're thrilled to hear that Zico was able to resolve your API issue so quickly and effectively. Customer satisfaction is our top priority, and it's great to know that Zico provided such an outstanding experience. Thank you for sharing your feedback—we truly appreciate it! 🚀 Best, DSers Team 😊
RIN was very knowledgeable and efficient Thank you RIN for your help
Hello! Thank you for your kind words! We’re so glad to hear that Rin was able to assist you effectively. We’re always here to help, so don’t hesitate to reach out again if you need any further assistance. DSers Team
Atendente Perfeita, Obrigada Maria.
Olá! Muito obrigada por deixar esse comentário tão gentil! Estamos felizes que Maria tenha te ajudado de maneira satisfatória. Se precisar de mais alguma coisa, não hesite em nos procurar, estaremos sempre à disposição! DSers Team
I am soo very happy with my customer service with dsers , I could not run my website without them , so compassionate , caring and professional..thankyou soo veryy much!!!! thankyou to the team on Dsers!!!
Hello! Thank you so much for your kind words! We're thrilled to hear that our customer service has made such a positive impact on your experience with DSers. It's our pleasure to support you, and we're so glad to be a part of your journey in running your website. If you ever need further assistance, we're always here to help! DSers Team
Zico was very helpful assisting me fulfill my first Tik Tok order!
Hello! Thank you for sharing your positive experience! We're so glad Zico could help you with fulfilling your first TikTok order. If you ever need more assistance, don't hesitate to contact us! DSers Team
Excellent fast and knows what they are doing , Very happy with the support
Hello! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our support team. If you ever need help again, don’t hesitate to reach out! DSers Team
Excellent Support – Quick and Helpful! I had an issue with my product listings, and the DSers support team was incredibly helpful. They responded quickly, provided clear instructions, and guided me through the solution step by step. Their professionalism and patience made the whole process smooth and stress-free. I truly appreciate their outstanding customer service and highly recommend DSers to anyone using Shopify for dropshipping. Thank you for the great support!
Hello! Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that our support team was able to help you resolve your issue quickly and efficiently. We strive to make every experience as smooth and stress-free as possible, and it's great to know we succeeded! If you need any more assistance in the future, feel free to reach out. We're always here to help! DSers Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.