All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2024

Good service. Raphael is qualified specialist. Solve issues and gave good advices.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 23, 2024

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 22, 2024

Olivia you did a great job I appreciated you. Bless you

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 21, 2024

Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Sept. 21, 2024

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent. Thank you very much Jess for the service

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

1 / 5 Share

Sept. 21, 2024

J'ai jamais eu autant de difficultés à faire le suivi de mon stock. Quand j'affiche ma boutique sa marque stock épuisé. L'application est pas a 100% traduit en français. Difficile a comprendre.

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Sept. 21, 2024

Muito bom, suporte excelente

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 21, 2024

top ! Toujours la bonne réponse !

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 21, 2024

Simple Interface and easy to use. Customer Support is always very fast and helpful. Especially I am grateful to Wendy.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 21, 2024

Dser is very powerful, convenient and fast. The staff Zico is very professional and responds to messages quickly. It is worth recommending

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2024

The app has been good so far. Selena and Rita have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

Store

Cudodi

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2024

I am new to this dropping shipping. I hope I can make it. Trying to figure out and learning about it. Luna helped me, she was great. She took her time to explain and and answer my questions. I hope I can set up properly because I still have issues on prices and shipping. Still don't know how exactly it will work and I hope it will be smooth. I will give it a try to see if this business will work for me.

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2024

J'ai été très satisfait du service client de Dsers, qui m'a répondu à 00:00 à une de mes questions directement via un livechat messenger. Je suis notamment ravis du travail de Krystal qui m'a été d'une grande aide et d'un vrai professionalisme. Je recommande aussi l'application, qui est intuitive et d'un gain de temps inégalé.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2024

I really appreciated the promptness and friendliness of Luna. It was a pleasure dealing with her. She made it simple. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 20, 2024

The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2024

I would definitely recommend, fast and friendly service. directed me right to my issue and possible solution

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2024

Great Customer Service from Holly. Help solved my problem quickly

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2024

Dsers is an amazing way to dropship, it’s free and if you want to purchase a package fore better perks it’s perfectly affordable! The system is so easy to use and the customer care is just perfect, the lady that helped me (Blanca) was just so sweet and fast when I didn’t understand something. I would definitely recommend this software 100%!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2024

Atendimento excelente. Atendente Villanelle super atenciosa.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 19, 2024

Recientemente tuve la oportunidad de usar el servicio, y no podría estar más satisfecha con la experiencia. Blanca me atendió de una manera excepcional: fue rápida, eficiente y extremadamente profesional. Desde el momento en que contacté, me sentí bien atendida y todo el proceso fue mucho más ágil de lo que esperaba. Blanca no solo resolvió todas mis dudas, sino que también se aseguró de que todo saliera perfecto. Su amabilidad y atención al detalle realmente marcaron la diferencia. Es raro encontrar un servicio tan eficiente hoy en día, y sin duda lo recomendaría a cualquiera que busque una solución rápida y confiable en DSers.

Store

ShopMex

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team