All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2024

Maria was very helpful and very patient with me and fixed all issues and questions i had!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2025

Amazing customer service today with Rita! She helped me troubleshoot a technical problem I was having with getting a product out promptly for a customer and made the process seamless. She went above and beyond and is a rock star in my mind. These little things make a huge difference in daily operations of running an online business.

Using app

3 months

Total reviews

17

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 26, 2024

Excellent support team <3

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2024

Great support, thanks!

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2024

Isak was very patient and helpful with my issue today. He was able to guide me through the process and gave me some very helpful tips. I really appreciate all the help he provided to me. Very professional and courteous!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 28, 2024

The customer service representative, Holly, who helped me with a few minor issues was extremely fast, reliable, and communicative. We resolved the issues in very little time. The app has glitches at times but overall works well & the issues could be due to our poor internet. Overall, we love working with this dropshipping group and hope to do a lot more business with them.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 26, 2024

Thank you so much for helping me Holly. You really sorted out my problem just within few moments.

Store

DAIMEY

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2024

Vivian is the best !!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2024

Colleen at DSers did a good job. She assisted me right away and worked with me to find a way to achieve what I wanted. A+!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2024

I was just starting to use this plugin right now after some failures with others ones. Colleen was very kind and helpfull and help me with my subscription and some questions. I hope that I made the great choice and that I will not need to change it. Thanks

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 25, 2024

Wendy from the Dsers support team has been absolutely amazing! She was incredibly competent, polite, and patient throughout our interaction. Wendy took the time to thoroughly understand my issue and provided clear, step-by-step solutions that resolved everything completely. Her helpful and friendly demeanor made the experience even better. I highly recommend Dsers support because of dedicated professionals like Wendy. Thank you for all your help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 24, 2024

I had the pleasure of working with Holly, and I can't express how grateful I am for her assistance. She was incredibly helpful in guiding me through my problem, providing clear and effective solutions.

Store

poochss

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 24, 2024

I recently had the pleasure of working with Colleen from the DSers support team, and I couldn't be more satisfied with the assistance I received. Colleen was incredibly helpful in resolving my questions.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 24, 2024

Vivian from the customer suppor helps me a lot to solve my issue. She was patient solving the problem. Highly recommend!

Store

MODA

Using app

3 days

Total reviews

5

Average rating

4.6

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 24, 2024

Isak is a really great customer support helper, he's responsive and responsible a lot, love him!!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2024

I needed help and Celia helped me. She was a very friendly and kind supporter. The problem was solved in the end. Much love and thanks to Celia!

Store

Jpsound

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2024

As I am still working on the app getting my products loaded, I am giving 5 stars because of Rita's help. She has helped me tremendously during my frustration trying to figure it all out. She was awesome and I recommend her as a "go-to" person if you have any questions. I will reach out to her again!

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2024

Great support, very helpful :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2024

I was looked after by Tiffany, who was extremely responsive, understood my problem in record time and found a solution very quickly. Very efficient and professional! Well done

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2024

I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!

Store

HKI

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team