DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,233
chart
#499
All reviews
June 23, 2024
Ms. Vivian did a great job helping with my technical issues and I think she deserves a 10* instead of 5. Everything was like smooth sailing~
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 22, 2024
DSERS is lucky to have such an awesome customer service team, Vivian helped me out today and made a sticky situation I was in work out with ease, I am so grateful. THANK YOU!!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 22, 2024
Rita was really helpful in sorting out my issues that I couldn't solve :))) fantastic service
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 21, 2024
Neva was outstanding by providing quick and concise support. DSers really needs more people like them. I am truly appreciative of all their help and patience with me while assisting me in fulfilling an order
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 21, 2024
I had the pleasure of working with Sherry on the DSers chat support, and I must say, she exceeded all my expectations! I was facing some serious trouble with drop shipping and was feeling quite overwhelmed. Sherry was incredibly patient, knowledgeable, and dedicated to resolving my issues. From the moment she greeted me, Sherry made me feel at ease. She carefully listened to my concerns and asked all the right questions to understand the problem thoroughly. Her troubleshooting skills are top-notch, and she guided me step-by-step through the entire process, ensuring I fully understood each solution she provided. What truly stood out was Sherry's positive attitude and commitment to helping me. She went above and beyond, even offering additional tips and resources to optimize my drop shipping operations. Thanks to Sherry, not only did she try with correcting the issues, but I also gained valuable insights for myself as well. Thank you, Sherry, for your outstanding service
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 21, 2024
Blanca was Fantastic I was able to resolve my issue with ease took no more than about 10 to 15 minutes to bury the results and now I'm back to working on my store so once again thank you Blanca
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 20, 2024
I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 20, 2024
https://uskoa.com.br/ O Atendimento foi excelente, resolveu o problema de forma rapida e com atencao. Parabens!!!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 20, 2024
So far, our experience with DSers has been better than with any other drop-shipping extension on Shopify. The software is free of bugs, intuitive to operate and has all the features we need to manage products and orders. As a result, we actually never need to contact customer service to date - until today. And there too, the experience was excellent: fast and competent. I want to give a special shout-out to Blanca - who was very efficient, fast and friendly! Thank you!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
June 19, 2024
Gerne! Hier ist eine super Bewertung für Chrissy: Ich hatte das große Vergnügen, Chrissy als Onlinehilfe in Anspruch zu nehmen, und ich kann sie nur wärmstens empfehlen! Von Anfang an beeindruckte mich Chrissy mit ihrer Professionalität und ihrem umfassenden Wissen. Sie hat ein bemerkenswertes Talent dafür, komplexe Themen klar und verständlich zu erklären, und sie nimmt sich immer die Zeit, sicherzustellen, dass ich alles verstanden habe. Chrissy ist äußerst geduldig und freundlich, was die Zusammenarbeit sehr angenehm macht. Egal, welche Fragen ich hatte, sie war immer bereit, mir zu helfen und Lösungen zu finden. Ihre Fähigkeit, sich in meine Lage zu versetzen und meine spezifischen Bedürfnisse zu erkennen, hat den gesamten Lernprozess erheblich verbessert. Dank Chrissy habe ich enorme Fortschritte gemacht und fühle mich viel sicherer in dem Bereich, in dem ich Hilfe benötigte. Ihre Unterstützung hat meine Erwartungen bei weitem übertroffen, und ich bin unglaublich dankbar für ihre hervorragende Arbeit. Wenn Sie nach einer kompetenten, engagierten und einfühlsamen Onlinehilfe suchen, dann ist Chrissy definitiv die richtige Wahl. Ich kann sie ohne Vorbehalte weiterempfehlen und freue mich auf die weitere Zusammenarbeit mit ihr! Vielen Dank, Chrissy, für Ihre herausragende Unterstützung!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 19, 2024
I was really stressed as I couldn't find my way around completing an order on DSers. Luckily Jacinta came to the rescue! Jacinta was quick to respond, knowledgable and very polite. Thanks a lot Jacinta!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
June 19, 2024
I worked with Olivia today to help me with adding a new supplier for dropshipping. It took a while, but in the end the supplier was added and I was able to process the order from a customer. She was very helpful and patient with me and walked me through everything step by step. She also assisted me with fixing my account information to show the correct name and email for my account. I could not have gotten through this process without her assistance. Thanks so much Olivia. Great Job and great customer service. I hope to work with her again if needed.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
June 19, 2024
I had really good customer service from Vivian. She went out of her way to help me find the product and the suppliers I needed.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
June 19, 2024
I would like to let you know that I have been using DSers for only a short period of time with my RetailGaloreStore.Shop, and I LOVE this APP...I love the ease of use, I love the support, I love the features it offers, I love the versatility! DSer's has EVERYTHING included and is wonderful!!! Thank you for being the BEST and for being #1. In the future when my sales start to trickle in, of COURSE I plan on upgrading DSer's and getting even MORE premium services! Thank you! Thank You and THANK YOU for being the BEST out of all of them!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 19, 2024
Great customer service - so helpful! Made my life so easy. THANK YOU!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 18, 2024
Aimee helped me today, and she was great. She gave me all the answers I needed to fix my problem. This app should have a way of saving a copy of the conversation.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 23, 2025
I really appreciate how Fiona helped me, i thank her so much, so kind, and helpful, the matter was solved in 10 minutes. Thank you
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
June 18, 2024
amei o antendimento! não estava conseguindo colocar os cupons do aliexpress e eles me ajudaram!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 18, 2024
Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 18, 2024
Ótimo serviço de suporte! O Dsers continua sendo uma plataforma que facilita o dia a dia de quem trabalha com ecommerce em 2024, desde a facilidade em processar pedidos até o suporte atencioso. Recomendo!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team