All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2026

I had a lot of issues trying to fulfill some orders and had no idea what to do at one point so I reached out to support and Kimi helped me sort everything out so quickly and easily it was amazing. I don't know what I would have done without her she was such a huge help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

I had a very complicated issue and to be honest I wasnt believing to resolve it. But the live support is provided me AMAZING SUPPORT. The support is struggle a lot till 45 minutes and fixed it. Thank you so much for you have PERFECT STAFFS.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

super Hilfe, hat alles funktioniert!

Store

Lunava

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 16, 2026

Great app and fast customer service. Thanks for everything.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Was a great experience, helped very fast and recommend any problem you have they most likely can fix. Thanks again Bob

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Great app, very fast and responsive customer service. I recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

love the patience, and don't seem mad when you don't understand, Elora make it easy plus explain when you have questions of what was done.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Zico helped me to link my accounts. I was so lost in this. But he did a great job walking me through step by step.....Thank you!! So far Customer service by Zico is phenomenal

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

“Esfania” helped me fulfill my first Shopify order from dsers. very helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Blanca me ayudo a resolver mi problema bastante rapido!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

The speed and efficiency of Cyril was just fantastic. She helped me to fulfill my first order, explained everything very clearly and made the process extremely easy! I 200% recommend Dsers (and Cyril if you have the luck for her to assist you)

Store

SPECTO

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Zoe me ayudó muchísimo con varias dudas que tuve respecto al proceso de sincronización de inventario entre Shopify y DSers. Fue ágil y rápida en sus respuestas, siempre acompañando con capturas de pantalla muy claras. Además, mostró mucha paciencia y profesionalismo al responder todas mis preguntas. Sin duda, una gran profesional que transmite confianza y hace que el uso de la herramienta sea mucho más sencillo.

Store

Orizon

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

The agent Aurora was very helpful and solved my synchronization problem with Aliexpress. I am very satisfied.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Brandon was like an angel to assist me after having an hour of stress ,he was professional,have to much patience to fixe the problem .

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Merci Mia pour toute votre aide, Gentillesse, réactivité et professionalisme

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Really good support from Aurora! Everything great!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Absolutely wonderful to work with. The chat is a god send especially since I am new to website sales. they answer all of my questions and help me with every step. I have not run into any unanswered problems or issues

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

100% optima ajuda que eles dão e resolvem os problemas

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 14, 2026

malgré que dSers est désactivé à ma boutique , ils continuent à me facturer via shopify, pas sympa

Store

NABELIS

Using app

About 1 month

Total reviews

1

Average rating

1.0