All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2026

The app can be quirky (because it's web-based). However, I had some very specific question I couldn't figure out about the app, but I requested help over Messenger and within a couple minutes Cyril was able to help and answered every question, helping me solve my original question and even troubleshot my issues himself. Highly recommmend. IF you EVER have any issues, just contact them, they're highly receptive and helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Had a great experience today. Everything was well organized and very professional. thank you

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Superb customer service, fast and very helpfull. They are pro´s!!!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Fast customer service, one of the best apps I used for my store, works very well. Amazing support

Store

bublun

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

extremely helpfull supportand solved a problem with a product quantity problem in aliexpress. would reccomend all

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Dsers ile bugün tanıştım ve aklımda cevapsız bir çok soru vardı. Lacey tüm bu sorularımı büyük bir sabır ile cevapladı ve aynı soruyu tekrar tekrar sormama rağmen eşsiz bir sabır gösterdi. Dsers'i bugün itibariyle kullanmaya başlayacağım henüz uygulama hakkında bir yorum yapamam ama Müşteri hizmetleri ve ve özellikle Lacey muhteşem bir performans gösterdi. Sadece bu müşteri hizmetleri yaklaşımı için bile uygulamayı kullanmaya değer. En azından bir sorununuz olduğunda ulaşabildiğiniz canlı bir destek var. Çok ünlü bir yazılıma onca para verdim ve 2 aydır sorunumu çözemediler. DSers hemen çözdü. Teşekkürler Lacey.

Store

DIDOSHE

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Very helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

I had an excellent experience with Holly from the DSers support team. She was extremely patient, professional, and knowledgeable, and guided me step by step with my dropshipping and Shopify fulfillment questions. She clearly explained the correct setup for tracking and shipping carriers, which saved me a lot of time and confusion. What I really appreciated was her quick responses, clear explanations, and friendly attitude throughout the conversation. It truly felt like she cared about solving my issue properly rather than giving a generic reply. This level of customer support is exactly why DSers stands out as a dropshipping partner. Thank you, Holly, for the outstanding support — keep up the great work!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Good interface, seems to be an overall good platform

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

very excellent experience

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Aimee me ajudou e resolveu o problema rapidamente. Excelente!

Store

Glowmmy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Tammy recommends DSers - AliExpress Dropshipping Partner. I had a wonderful experience with customer support very patient and understanding. He walked me through the process and had me back up and running in no time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Very helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Ashley was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support ...

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Estou muito grato com o atendimento da senhorita Jasmine, ajudou a solucionar meu problema!

Store

Houmme

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

top customer service

Store

Brinoa

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Great app, And great support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Good apps we are working using this apps, its good!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Customer service is great! Luna was very friendly, knowledgeable, and professional. She helped me with an issue i was stressing over and reassured me right away and answered my questions thoroughly and solved my issue. Way better than other platforms I have used. 100% recommend. I'm already satisfied and I just added them as a dropship platform last night.

Using app

--

Total reviews

1

Average rating

5.0