All reviews

Rating Breakdown

  • 5
    99% (30,115 ratings)
  • 4
    1% (356 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

I have a great support from Celia,thanks for your supporting team. I solved the problem real quick!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 12, 2024

Zoe was amazing, constantly wanted to solve the problem for me, was engaged all the time. This is high quality service!

Store

FlyBall

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 12, 2024

I had a great experience with Gloria DSers support team. My representative was helpful, and responsive, and managed to resolve my issue efficiently. They guided me through the process with clear instructions, making sure I understood each step. I appreciate their patience and professionalism in addressing my concerns. Thank you for the support

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 12, 2024

Lydia was amazing and very supportive. Gave off a great first impression of this company and helped us tons with using this platform!! She’s a superstar!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Great customer service

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Rin, was a great help to me today. I had an issue with my orders syncing up from Aliexpress to DSer to Shopify. Rin had me synced up in a matter of minutes. I wish had reached out sooner it would have saved me a lot of time!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 11, 2024

Celia was very helpful and was able to guide me through all my questions ad assist me.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

var til muligheder og rigtig godt til forklaring

Using app

4 days

Total reviews

11

Average rating

4.9

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Merci beaucoup, tellement efficace et rapide, en plus de bien comprendre la problématique! Merci infiniment :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 11, 2024

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Atendimento excelente.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Celia is a rock star!

Store

My Store

Using app

3 days

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Very easy to use. I had an issue I needed resolved and the representative broke down the explanation so clearly. Thank you, Maria.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Thank you to Rita for helping me out. Good understanding and great attitude, and at the end of the day what matters is the Issue gets resolved right away. Thank you once again.

Store

BOLDESA

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

muito bom o App, na minha primeira dificuldade solicitei a ajuda e fui muito bem atendido, obrigado a todos os envolvidos pelo empenho e dedicação.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Rin solved the problem and helped me fully understand the issue and how it happened. Very respectful and patient in helping me, Thank you so much.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

I am very satisfied with AL from DSers support team! Very quickly and helpful✨

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Very good app and very good help center especially from Rin! The support was very good and everything was easily understood after his help!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

The respond was very fast. Kristal from the help center is very kind and helpful. She did her best to help me, was very patient and I really appreciate her efforts .Thank you.

Store

Gayolia

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 11, 2024

I had a call with Raphael from the DSers team, and they were extremely helpful! I had numerous questions, and despite the high volume of calls and inquiries, he took the time to address each one with great patience. Thank you, Raphael, for all your help. With your support, I feel much more confident about launching my store.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team