All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
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5 / 5 Share

Aug. 28, 2025

Maria from customer service is literally the best! I was running in to so many issues with my website and Maria handled it with patience and care and together we found the solution! Dsers really has great customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Excellent app and support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Great staff Sandy went out of her way to help me and got my problem solved

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Zoe was the best and super fast to help me!!! She is amazing! I was able to get my customers order fulfilled

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Cyril helped me with understanding and setting up my mapping and shipping issue. They were quick to respond and gave clear direction. I would definitely recommend DSer.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

I encountered an issue with product stock saying sold out, when in reality it wasn't. I contacted DSERS support through facebook messanger, and support was able to help me. I am fairly newer to dropshipping, so some areas to find things I wasn't sure on. The representative guided me where to go, and using picture guides, which made this process incredibly easy. The representative that assisted me was patient, very helpful and knowledgable or the DSERS program, along with Shopify. Definitely recommend this company.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Luna did a great job helping me !

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

good app and very fast and nice coustomer service

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

yes, Rita was awesome help. problem solved.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Gratidão Rita pela sua atenção, resolveu o meu problema lhe desejo sucesso!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Elora is such a nice person she help me through all the process of fulfilling order she made my day thanks a lot Elora

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

They have very good support, they do their best, just wonderful

Store

ayq

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

great!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Merci Élora pour ta patience et ton bon service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

You guys are really great support, I would like to rate you 6/5 stars

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

GOOD SERVICE (GOOD CUSTOMER SUPPORT

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Now, Nico is a big help! Thank you so much 10 months ago, Frankie the day! Thank you for helping us with our first store order! Such a big help!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

elore support has been awesome

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

I had the pleasure of being assisted by Rita, and I must say her customer service was truly exceptional. She was very professional, patient, and went above and beyond to answer all my questions clearly. Rita made the whole process smooth and stress-free, showing genuine care and understanding of my needs. It’s rare to find someone so dedicated and supportive — her guidance really stood out. I truly appreciate her help and highly recommend her for outstanding customer service!

Using app

9 months

Total reviews

2

Average rating

5.0