DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,030
chart
#319
All reviews
Rating Breakdown
Review RSS Feed
Oct. 31, 2024
Very satisfy with service provided by Blanca at Dsers, today !
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
I had to downgrade my account and used the messenger chat feature. It was very easy to use and the customer service rep was very helpful and courteous.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
thank you Chloé super works full responsive
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 31, 2024
Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 31, 2024
Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Chrissy helped me with everything i needed in a great way!
Store
Min butik
Using app
About 3 hours
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Chrissy heeft me hartstikke goed geholpen met de prijzen in dser en heeft me het hartstikke goed uitgelegd topper!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Blanca was so super nice and helpful in helping me find what I was looking for! I had my first sale which I needed to forward for fulfillment by Dsers. I later was informed that the vendor did does not mail to my customer's country. I need to update vendor and was a little worried about it. I finally found a new vendor and needed to link them, but I didn't know how. Blanca was then helpful in navigating me to the proper area. So grateful for Blanca and the time she too to help. Thank you!!!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Très réactif , répond rapidement a toute nos questions , seul problème est que je ne puisse pas regrouper mes commande , mais la qualité du service est superbe , je recommande
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Chrissy is a very professional agent. I was lucky to be in touch and got my problem solved. Kind regards.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Service top- réponse rapide et efficace
Store
My Store
Using app
24 days
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Je recommande sans hésiter, l'intégration avec shopify est bien faite. Les services d'aides sont très réactifs, merci à Chloe pour sa patiente et sa réactivité pour mon problème.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Dsers is an essential tool to work with dropshipping. Their suppor is very attentive in solving our queries. I spoke to Luna in the chat box and she was very proactive in her assistance.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
I had problem recovering my password and Chloe has been very supportive :) good luck all beginners who want to use Dsers for better life
Store
My Store
Using app
About 1 hour
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Nov. 12, 2024
I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you! Thanks Sherry!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
I had a really great service from Chloe, very friendly, quick and helpful. She can answer my questions and guide me on how to put it into action. Thank you very much.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 31, 2024
I haven't launched the store yet, but building it has been a pleasure with DSers. Their plans are worth the money considering the variety of products, but mostly bc of their 24/7 customer service. All my interactions have been pleasant and informative, with real time assistance. Special kuddos to Rita :)
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 31, 2024
Gloria helped me quickly
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
Such great and quick service!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 31, 2024
I am very happy with the assistant & help from Celia the DSers's customer support agent
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team