All reviews

Rating Breakdown

  • 5
    99% (30,115 ratings)
  • 4
    1% (356 ratings)
  • 3
    0% (50 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

Great customer support Raphael, really recommending to everyone.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

@ Raphael - Wir hatten heute größere Probleme mit Dsers als Anfänger. Haben den ganzen Tag nach dem Fehler und den Möglichkeiten gesucht, alles hinzubekommen. Ohne Erfolg. Bis wir mit Raphael angefangen haben zu kommunizieren. Raphael hat uns nicht nur mit dem Fehler perfekt geholfen, sondern darüber hinaus noch unseren Dsers Server mit dem Lieferanten und Shopify perfekt verbunden und uns alles erklärt und gezeigt. Wir sind sehr froh, dass wir Raphael erwischt haben, sonst würden wir jetzt nach Stunden noch daran hängen. Vielen lieben Dank Raphael. Und natürlich Dsers Team für die Hilfe. Viele Grüße. Team Nianda

Store

Nianda

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Sandy was extremely helpful, quick and smart, helped me a ton, thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Nov. 11, 2024

Very happy with the support I receive from DSers. Rin from DSers team was extremely helpful in resolving my issues and answering my questions. A++++

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

I recently had the pleasure of receiving support from Sandy on the DSers team, and I can’t recommend Sandy highly enough! Sandy was incredibly quick, efficient, and effective in resolving my issue. Right from the moment I reached out, Sandy was attentive and made an effort to fully understand my concerns. Sandy was also exceptionally patient, taking the time to explain how the DSers processing works in detail, which made everything much clearer for me.

Store

Inkasis

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

support très réactif a répondue rapidement a mes questions et régler mon problème je recommande dsers largement

Store

Honniz

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Esfania was very helpful with any troubles I had on my store.

Store

Solaque

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

She got right on it and led this newbie to the exact place I needed. Many thanks again Villanelle

Store

My Store

Using app

7 days

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

DSers is a great app to be using - its simple and straight forward and has wonderful customer service. I had the pleasure of Blanca helping me today and went by smooth as usual.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Even if you run into a problem the helpful people on the chat function take time and effort to sort it out for you. Thank you Esfania for all your help. Very satisfied

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 11, 2024

easy to use, good app, great support staff (Villanelle)

Store

Luvara

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Doing my first steps with DSers. Have a lot questions and rely a much on support team. For the moment their help is quick and precise. Had a very useful conversation with support team member Esfania.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 11, 2024

Atendimento otimo da Zoe

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Blanca's excellent responsiveness was perfect! I recommend

Store

KLAKET

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

I had a fantastic experience! The service was professional, efficient, and exceeded my expectations. The team was friendly, attentive, and made sure all my needs were met. I highly recommend them and look forward to working together again in the future!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

I have Re-Started my work after a long gap and the first thing I installed in the store is DSers, Zoe Helped me well with the new changes. DSers is the way to go tool for Dropshipping

Store

Lunovax

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

serviço rápido

Store

Today

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Support responds very quickly and explains in detail how to solve the problem, I was helped by Chloe, very satisfied with the service

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

customer service via live chat was great. they were knowledgeable and patient. great service

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team